KB Home Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About KB Home.
Read all 1153 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Riverside-San Bernardino Area
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Customer Reviews
First time homebuyer
- Rejinan B.
- Verified HomeBuyer
- August 22, 2023
- Menifee, CA
Builders supervisor Daniel was outstanding I revised a weekly update on him and he quickly responded to my questions and work request, Ms Sara Sosa she is very helpful and very professional in every aspect.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Sun Power and Edison Solar Panels Not Activating
- Duane A.
- Verified HomeBuyer
- July 27, 2023
- Homeland, CA
I’ve paid for two months of solar panels that were supposed to be activated within 8-12 weeks after closing. It's been 8 weeks and now SoCal Edison is saying 12-16 more weeks. My current electric bill is going be over $400! I am strictly restricting my family from using electricity but yet still have a $400 bill. I can't sustain this for three to four more months!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Bunthoeurn
- Bunthoeurn M.
- Verified HomeBuyer
- July 26, 2023
- Moreno Valley, CA
Everything well done. Great support thank you
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Stephanie
- Stephanie Y.
- Verified HomeBuyer
- July 20, 2023
- Menifee, CA
My home purchase experience with my new KB home was very professional. The entire KB was available for all my queries and concerns. All my inquiries were answered in a timely manner by a KB team member including my loan officer.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Forever Home
- Orell C.
- Verified HomeBuyer
- July 19, 2023
- Homeland, CA
I recently purchased a house for the first time. While there were some challenges along the way, the individuals who assisted us throughout the process were truly exceptional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Home which KB Insurance is great
- Bosco O.
- Verified HomeBuyer
- July 18, 2023
- Menifee, CA
What is going well for me I like KB Insurance
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Great Team
- Rebecca S.
- Verified HomeBuyer
- June 27, 2023
- Homeland, CA
Everyone was extremely helpful and communicative throughout the whole process. I was never left wondering what was happening or misinformed.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Amazing Experience
- Saul P.
- Verified HomeBuyer
- June 13, 2023
- Menifee, CA
The home buying experience was made very easy!! The Sales team was very informative about the technology of the house and house building processes. They made me feel like this community and home was a great fit. The loan process was very smooth! Loan officer did a phenomenal job explaining everything and answered all my questions. They made the process very easy. I always thought it would be a difficult process to buy a home, but they showed me that it was not. Everyone has been very responsive regarding any questions or concerns I may have. Getting this home has been a great choice and I’m ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
My New Home
- Margaret C.
- Verified HomeBuyer
- May 30, 2023
- Menifee, CA
My overall home buying experience was great. I had direct contact with builders representatives and sales representatives. They always responded to my questions with a positive attitude. The builders team was very knowledgeable and resourceful.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Love the home you’re in
- Jonathan W.
- Verified HomeBuyer
- May 09, 2023
- Riverside, CA
The process started off a little rocky however Liset turned it around. She was very personable and tried to learn more about what made me happy and didn’t stop until I closed. Finance could use some work.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great home buying experience! I’ve recommended KB to my friends.
- Lionel P.
- Verified HomeBuyer
- April 20, 2023
- Menifee, CA
The entire process from initial purchase to final move -in was very easy.The builder’s team did what they promised. They updated and responded to us in a timely fashion. Home buying can be quite stressful but KB made the process less so.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Good Experiance
- Poonam S.
- Verified HomeBuyer
- February 28, 2023
- Chino, CA
KB Homes Sales team is very helpful and prompt. KB Home loans team, is wonderful. They help you in every aspect. KB Home Insurance is the most competitive price in the home owner insuarance. Also the construction team support is excellent and customer support team is also very nice. Definitely recommend KB homes to everyone.
KB Home responded:
Thank you so much for sharing your kind words with the entire team here at KB Home, Poonam! We're thrilled to hear that you enjoyed your experience here.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Awesome KB Team
- Engr T.
- Verified HomeBuyer
- January 24, 2023
- Lake Elsinore, CA
The process was swift. The house is /material is good. I love the layout/designs. KB team responds timely. They guide me aling the way.
KB Home responded:
We're happy to hear that you had an awesome time working with the team here at KB Home, Engr! Thanks for taking the time to share your experience with us.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
1st home purchase
- James H.
- Verified HomeBuyer
- January 23, 2023
- Lake Elsinore, CA
KB made the experience great the entire time. They have the best sales team and customer service team even after you close. They also were willing to give us more credits towards closing than any other builder we dealt with and accepted a lower asking price than the listed price. Thanks KB
KB Home responded:
Congratulations on your first-time home-buying journey, James! We're glad to hear that you had a great experience with the KB Home team.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Stress free
- Robert H.
- Verified HomeBuyer
- January 18, 2023
- Riverside, CA
Everyone that have spoken to from KB has been truly wonderful to speak with. I haven’t have a single issue during the process. KB has truly made this a stress free experience.
KB Home responded:
We're glad to hear that we've been able to provide a stress-free experience for you, Robert! Thanks for taking the time to share this process wtih us.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB’s Positive Culture
- Rosalia C.
- Verified HomeBuyer
- December 28, 2022
- Riverside, CA
KB strives to give their customers a great experience, particularly with the people who assist the customer throughout the entire process. Because of their positive culture, it reflects onto their frontline individuals who help their customers find a forever home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Homes
- Prathap K.
- Verified HomeBuyer
- December 27, 2022
- Chino, CA
It was a amazing journey with KB in purchasing a home, especially sales & KB loan team helped a lot in driving from start to end of the process, I really appreciate the support they have provided towards buyer in achieving their home buying goal.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
title says optional but is not
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Lake Elsinore, CA
Bought an already completed home, great expereince with all staff including sales, construction and finance. Home has some quality issues but warranty team is quick to respond and repair.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Good experience overall
- Anonymous
- Verified HomeBuyer
- December 04, 2022
- Riverside, CA
Nice team of people, worked together well.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB made the process easy.
- James H.
- Verified HomeBuyer
- October 27, 2022
- San Jacinto, CA
Overall a great experience. This was our first “new” home purchase and KB made it easy.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great staff member
- Stella L.
- Verified HomeBuyer
- October 06, 2022
- Hemet, CA
JODIE HILL SELLER AGENT IS VERY QUICK ANSWERING QUESTIONS AND SHE IS VERY NICE PERSON EASY TO DEAL WITH LEONARDO SUPERVISOR FOR THE CONSTRUCTION HE IS EXCELLENT. HE SHOWS HE CARE WHAT HE DOES FOR OUR HOMES.NEVER HAVE ISSUE ANSWERING QUESTIONS. ONE OF THE BREAKER FOR BEHIND REFRIGERATOR WAS NOT WORKING . IT WAS FIXED IN A TIMELY MANNER.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very happy with our new KB Home!
- Rafael H.
- Verified HomeBuyer
- October 05, 2022
- Menifee, CA
Very happy with the service and the experiences with the home loan and sales process provided by the KB Home team. Also very happy with the construction and how well the house looked during our walk thru.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
First time homebuyer!
- Gloria M.
- Verified HomeBuyer
- September 21, 2022
- Riverside, CA
I must say Im glad my family and I purchased a KB Home. There were notable differences between KB Home and other builders. They were honest and forthcoming. The customer service throughout was exceptional! There were several times I reached out to Liz on her off day and she was more than willing to help. Our only gripe was the inconsistencies with the closing date. Most importantly, we love our home, so thank you everyone at KB Home!
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Sonoma at spring mountain ranch
- Mukesh G.
- Verified HomeBuyer
- September 14, 2022
- Riverside, CA
Smooth process, helpful staff, pleasant experience
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
My Experience
- Jill G.
- Verified HomeBuyer
- September 06, 2022
- Riverside, CA
Though buying a brand new house and waiting for it to be finally ready can be stressful due to not having a firm completion date, my overall experience has been positive. All involved were professional, knowledgable, and responsive in a timely fashion. I was kept up on the progress and asked frequently if I had questions or concerns. I am enjoying my home and look forward to spending many years here.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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