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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1153 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1153 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Very satisfied with purchase.

  • Leanora D.
  • Verified HomeBuyer
  • December 27, 2018
  • Menifee, CA

Very happy with our lot location, size and city location. Very quiet at night. Love my floor plan.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rhonda

  • Kevin N.
  • Verified HomeBuyer
  • February 03, 2026
  • Homeland, CA

Best experience with representative Rhonda.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The people are great

  • Douglas A.
  • Verified HomeBuyer
  • January 24, 2026
  • Chino, CA

The people working for KB are great. The Sales team was amazing and always kept us informed. After move in the Customer Service team was great addressing issues in a timely manner.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Great Customer Service After Move In

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2025
  • Ontario, CA

Rick is very responsive and takes care of the issues promptly we find after we moved in less than two months ago

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Great Workers

  • Eric S.
  • Verified HomeBuyer
  • September 24, 2025
  • Moreno Valley, CA

Carlos of KB was an amazing point person for everything related to the home. He was able to talk phone calls of questions and concerns in a positive manner and always got the issue resolved timely. The experience with him leading the way for KB was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Working with excellence

  • Yvette B.
  • Verified HomeBuyer
  • September 12, 2025
  • Lake Elsinore, CA

Working with KB Homes team is a full service builder from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Hany B.
  • Verified HomeBuyer
  • May 14, 2025
  • Riverside, CA

Thank you for having an amazing team. Team made us feel we are home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Easy to work with

  • Josephine B.
  • Verified HomeBuyer
  • May 07, 2025
  • Menifee, CA

Sorry forgot her name but easy to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New Haven

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2025
  • Ontario, CA

We moved in to our new condominium recently and it has been a warmth of solace which KB home has provided. Our minor concerns have been addressed structurally speaking, and grateful for the extra attention rendered to make it worthwhile living. Thank you KB for the beautiful experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2025
  • Chino, CA

Overall my experience was great. There was a few hiccups along the way, but the sale and loan processing team went out of their way to make you feeling at ease.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Christian Z.
  • Verified HomeBuyer
  • December 21, 2024
  • Homeland, CA

The overall experience was good.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Experience

  • Reginald W.
  • Verified HomeBuyer
  • November 29, 2024
  • Riverside, CA

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Good experience, loving our new home

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2024
  • Nuevo, CA

The process went smoothly, and everything since we moved in has been working well.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Daniel

  • Brandon N.
  • Verified HomeBuyer
  • October 21, 2024
  • Lake Elsinore, CA

Daniel made this experience GREAT!

KB Home responded:
Thank you for taking the time to share these kind words with Daniel and the rest of our team, Brandon!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Not happy about my solar panels

  • Javier O.
  • Verified HomeBuyer
  • October 08, 2024
  • Homeland, CA

Everything was smooth sailing on buying the house processing so I like to thank Hope and Tracy. Especially my man realtor John. But what i hate about this is my solar panels haven't activated for atleast 2 months and still going on. They also file bankruptcy and i am more bummed out so I'm not sure what's gonna happen

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

there is nothing i wish to add now

  • Anonymous
  • Verified HomeBuyer
  • September 12, 2024
  • Wildomar, CA

there is nothing i wish to add now

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Scott always kept us informed as to the progress of the build and a great communicator

  • Lewis G.
  • Verified HomeBuyer
  • September 11, 2024
  • Riverside, CA

Stephen our agent was always attentive to our needs and answered any questions we had. The one thing that still has not been resolved is that our electric meter reads "Error 4". Which possibly may be a battery back up issue. We don't know how to get Cailf. Edison Co. to look at it. There is nothing on their website that we can request help for this issue.This is very frustrating. Even Scott doesn't know what to do. Can someone please resolve this for us. Thank you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The people are professional and respecfful.

  • Patrick H.
  • Verified HomeBuyer
  • September 07, 2024
  • Menifee, CA

The people are professional and respectful.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

After one month..

  • Cherry M.
  • Verified HomeBuyer
  • August 24, 2024
  • Menifee, CA

We are going to our second month and everything was fine (i suppose). There were few minor problems but manageable. Until this week my son discovered water spurting out from the flooring of his bathroom every step he made. We called the engineer. The plumber came, sawn a good portion of the wall to expose the pipes, and discovered a nail panctured a pipe, making water drip down to the flooring. So it has been dripping since the house was completed. So the whole bathroom flooring are taken out, drain the water out and fan the floor under for 3 days. A day prior the back glass window cracked. A ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Jose and Daniel

  • J L.
  • Verified HomeBuyer
  • June 21, 2024
  • Homeland, CA

Tha experience was very wander full a incredible and fine job they did

KB Home responded:
Thanks for sharing these kind words with Jose, Daniel, and the rest of the KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Distance is no hindrance for KB home staff esp Michael

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2024
  • Ontario, CA

KB never ceases to accomodate any inquiries and are very responsive to the clients needs. Look for Michael who will take you to a pleasing experience in buying a new home

KB Home responded:
Thanks so much for taking the time to share these kind words with Michael and the rest of the KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Daniel V.
  • Verified HomeBuyer
  • June 06, 2024
  • Homeland, CA

Great overall experience with everything

KB Home responded:
Thank you so much for taking the time to share your overall great experience with KB Home, Daniel!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Ozie

  • Patrick J.
  • Verified HomeBuyer
  • May 30, 2024
  • Moreno Valley, CA

Team was excellent. Always willing to help.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Amazing

  • Amer J.
  • Verified HomeBuyer
  • May 26, 2024
  • Chino, CA

Educated us about details of products. Nancy was beyond professional and knowledgeable . Very pleasent experience

KB Home responded:
We're thrilled to hear that Nancy and the rest of the team here at KB Home was able to provide such a pleasant experience for you, Amer!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Buyer friendly

  • Britto D.
  • Verified HomeBuyer
  • May 02, 2024
  • Murrieta, CA

Committed service for the buyer .

KB Home responded:
We're so glad to hear that you had such a positive experience working with us, Britto!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5