Lennar Reviews

We moved in to the house 3 months back and the drive way concrete had multiple wide cracks, when approached with the problem, the builder is not ready to fix because the external concrete is not covered in the warranty items. So we are not happy with the response.

I don't think Lennar is in sink with all of there offices. whey will call you for closing when the home is not ready. if you give then 10 week heads up that you will be on Military orders they don't care and still set you up to close that day even if the home is not done. I think the next time we start looking for a new home we will start by looking for a new builder.

Overall exterior and interior trim work was extremely poor massive amounts of caulk used to close poor craftsmanship / millwork. MI windows are falling a part - they will all need to be replaced within 12/15 years.

Terrible experience. Grading still not done in backyard and sides. Water pooling against foundation. No response from customer service. Would not recommend Lennar.

The process was overshadowed by the buying experience… Frank who set up my celebration was extremely rude treated me as if he was doing me a favor. The reviews were spot on. I liked the house so much is the only reason I continued the process to purchase. I highly doubt I’ll buy another lennar home again love my house but customer service was ridiculous.

I do not recommend buying a Lennar home. They use very cheap materials and the sales people lie. I cannot get mail at my new house. My Solar panels do not work, faucets are made out of plastic. They warranty dept is pretty good except they can only replace the broken junk with the same junk

The sales staff is horrible

Don’t ever use Lennar Mortgage. They are horrible to work with.

Disappointed with Lennar construction of a home. The house I signed the contract on was not built according to my original specs. No communication on changes. In addition for a 55+ Community there should be standard entrance hand rails, more showers instead of bath tubs (safety purposes), and grab bars.

The lennar mortgage experience i was worst. The mortgage consultant from lennar tried his best not to provide the credit which lennar promised. Basically he tried to make money for lennar by not giving the credit that was promised to the consumer . Be very Careful when handling with lennar mortgage

My Lennar management team recommended a realtor group to me for selling my property. Shortly after I interviewed and agreed to work with them to sell my home, I was blindsided by that realty group being added to my Lennar contract. Through the seven months of attempting to sell my home with this recommended realtor group, I had an absolutely horrible experience with delayed or no responses, minimal efforts or outreach to sell. I wanted to fire them, but Lennar, without discussion or consent, added them to my purchase contract as my realtors, tiring my hands. Finally, post closing, the same realtors who should be guiding me through warranty, walkthrough(they completed because I was deployed), discrepancies and hoa questions, are nowhere to be found. Lennar gave me as much incentives and moved mountains for me to close, but the experience with the underhanded realtor group attached to my contract caused my property to not sell and me to close under duress and financial strains. I would not recommend Lennar to anyone with the exception of my agent. ... More

I have not had a good experience at all. First they will send a very strick/condescending message that this has to be done in a week - this and that. When on says I will back off, they become very polite again. They push and force their lending agency. The Lennar title add some bloated changes the day of closing and then called a week later for some other bloated charge that they wanted to collect more. So, overall I feel I cannot trust them.

Everybody makes their own experience

Overall not a good experience.

After the sale responsiveness is lousy

To be a first time buyer on a New Home for me was just horrible. I would like to speak to someone in person so I can share this horrible experience that I have been through with my Lennar Home. I'm hoping I get a response and I hear from someone soon. Thank You, Mary Alice Rodriguez

I had the worst time buying my 1st home. where I knew it would be stressful but not so horrible.. I lost sleep and many of tears was shed throughout the whole process. My loan part, my loan officer wouldn’t keep me updated on anything that was going on I would email every few days to find out what was going on. If I needed to do anything. Keep in mind this is my 1st home so I have no clue what to expect or what to do. I sent an email asking if my loan got approved or what so I would know what to do next. And the response I got back was…. It was just a holiday so we are just getting back in office. Like who says that. Im just getting back in office too but all my paperwork is done and the paperwork for the next week will be done as it comes in. So I get it’s a delay but for him to just say that. I was really disappointed and disgusted if I didn’t put my $2500 down I would’ve just went somewhere else. I was contemplating about just losing the down payment too that’s how mad and upset I was with them. ... More

This was our second time purchasing a new home, with our first being a few years ago through Shea Homes. Unfortunately, our experience with Lennar has been far less positive in comparison. From the start, communication was inconsistent and frustrating. It often took multiple emails just to get a response, and there seemed to be a lot of miscommunication between different members of the Lennar team. We consistently felt like the process was being rushed to the finish line, and unfortunately, that urgency was reflected in the overall quality. At our scheduled home walkthrough, the property was still not ready. We had to rearrange our schedules for a second walkthrough, since the initial walk through didn’t count toward the official inspection. That level of disorganization was disappointing and inconvenient. Since closing, we've already experienced two separate roofing leaks. The explanation was simply “due to high winds and rain.” But frankly, a well-built roof should be designed to withstand normal weather conditions. On top of that, our solar backup battery was incorrectly installed, which caused unnecessarily high SDGE bills. We're still waiting on reimbursement for that mistake. In hindsight, having worked with both builders, Shea Homes has absolutely set the gold standard. Their process, communication, and quality were far superior to what we experienced with Lennar. ... More

The bottom line is that if other buyers had been offering homes similar to the Next-Gen model that Lennar was constructing, I would have easily chosen a competitor. My experience with loan officer Jodie was disappointing; she lacked a customer-friendly approach and often communicated with an unhelpful attitude. As a first-time homebuyer, I needed guidance, but she failed to take the time to explain the necessary documents. My realtor had to repeatedly reach out to her for clarification on my behalf, which made me feel like an inconvenience. Instead of addressing my concerns, Jodie simply canceled my loan with Lennar, despite my full qualification, prompting me to seek financing from an outside lender, where I had a significantly better experience. On a positive note, Rebecca stood out as a refreshing contrast within Lennar; her professionalism and exceptional customer service were commendable. If Lennar had more employees like her, customer experiences would undoubtedly improve. As it stands, I will never consider purchasing another home from Lennar. ... More

Previously bought Lennar and don’t have as many issues as we do now. The quality of the workmanship is not great lots of caulking everywhere to fix the mistakes and do t get me started on their management team

Horrible experience with the whole closing situation. Was lied to several times. Was told my closing cost included the 2026 HOA dues. I have had to put in several requests for repairs. I’m still putting in request for the same problem that was supposed to have already been fixed. I could go on & on about how horrible my experience of buying my 1st home was but at this point I’ve figured out it will do NO good!

Found our desired home in a desired neighborhood with a great view, there were some issues that we noted right off the bat and these were addressed with the builder and they promised to take care of these. Most of them were taken care of but some were still lingering. One of the major issues was noticeable issues with the roof in various spots, specially the ridgeline, flashing not secured in some areas, and low spots. you would think that a reputable builder, at this level of home and pricing would make sure these were addressed prior to listing but we were the ones who found them and addressed them. There was an obvious issue with the back windows where the frames are clearly crooked and they were to take care of these before we closed, it wasn't, it is currently being addressed. We're starting to discover a lot of issues with the piping, we're getting lots of sediment and the faucets have to constantly be cleared of sand, which is concerning. Lastly, we had issues at closing, Lennar was not ready at the set time, we had movers in place, utilities, etc. and we wasted half a day ending up costing us more on the movers and just not being an enjoyable experience, this is the third home we close on and that was the worst experience we've had. ... More

did not get what was told and very bad communication not happy at all and will not recommend to no one

The sales experience was painful, empty, and left us feeling like we weren't even human The first sales guy practically held us hostage and drove us around in circles showing us every available model and every available home We left that experience feeling so confused and unsure of what was what. We asked for a new sales person. She was nice, but was only a presence, not very attentive, didn't seem interested in selling us a home. If they had even tried to communicate properly, we actually would have bought a much more expensive model and lot. (This had nothing to do with qualifying for anything, money and credit were non issues) We are enjoying our new home, but I'll tell you this. It's not the one I actually wanted. Each evening as I go for a walk in my beautiful new neighborhood and pass the home I actually fell in love with, I am reminded of the "what ifs" You could have sold me my dream home Lennar. Instead, I got a house that I am satisfied with. ... More

The house was a complete mess. There was trash and debris everywhere. There is still paint stains all over the carpet. The dishwasher was leaking on first use. The heating system had no power to it, the ring doorbell has no power going to it. The front door and outside of the house paint was incomplete. The weather stripping on the front door was missing. My overall moving experience was horrible and what should have been a happy moment was replaced by buyers remorse and frustration. I would not recommend Lennar as a new build.