Lennar Reviews in Tampa St. Petersburg, FL

The house selection itself was super easy. The buying process was really confusing purely because of how many people were involved. I think we had like seven contacts for Lennar who all handled different things and had different titles. I could never figure out who I was supposed to ask things of or who I was supposed to notify for certain things. Also three Lennar portals was crazy. I still don't know why there are three. We were never told how to access the lagoon or how to get key fobs for the gates so we had to join the neighborhood Facebook group to ask the neighbors. They also wanted us to sign a document saying they had provided all of our warranty information, but then said we wouldn't actually get it until the walkthrough. No one seemed to understand why I wouldn't sign a ***** document that myself and Lennar knew was false and they called me repeatedly to tell me I needed to sign it. They also told us that the ***** covered the outside of the home since they're townhomes. But insurance later called us and said they needed to change our policy to over the outside also because Lennar let them know that they actually aren't covering the outside. I know buying a house is always stressful but I don't understand how there was this much chaos and lack of communication from a company that has done this for so long. ... More

Sales and administrative services are available for answering questions about any questions related to the new construction. At time of closing everything is really easy and smooth. The layout of the villa is very nice and spacious. Make me feel comfortable in my new place.

Quality of appliances . Already had Lennar replace dishwasher. And I replaced the washer and dryer. Forget about faucet. And those crazy giant mirrors in bathroom.

The house is built with basic finishes. Unfortunately, not all internet/cable installation was completed prior to closing. Builder basically ignored the buyer on final walkaround. If not for a 3rd party home inspector, items would not have been repaired. The property is not graded properly and is common through the neighborhood. Builder was slow to respond to questions and to correct issues that should not be issues

My entire home purchasing experience with Lennar was easy and stress free. Tge hardest part was waiting for my house to be built. I love my house. I love my neighbors. I look forward to many many years here!

if you do not have a smart phone- you basically are going to have a very very hard time getting thru to closing!

Loan officer was completely condescending and did not show any form of empathy of willingness to assist. I was just another mortgage she could get paid for and it was so so obvious. Prob the worst service I got for such a big purchase. Every question to her was followed with an annoyed response. I hate that I experienced it but glad it's over. The build is obviously made cheaply some of the typical stuff left off is toilet paper holders…weird, and the under sink cabinets made horribly. Plumbing not done right and it obvious. No shelving in the master shower or glass. The shower is placed incorrectly facing the door so even if u wanted to install glass it doesn't make sense to step out where the toilet is and there is no room for that. I also remember when homes use to come with smart features and this came with none at all. Lighting in the neighborhood is also really bad and not well lit. ... More

The entire experince has been surreal; it seemed way easier than I thought it would be. Robin M. and Yumi W. made the application and financing go very smoothly. Jacob and Cameron made the inspection and house tour a great experience, explaining everything we needed to know. In living here our first 2 months, we've had no problems at all.

My overall experience purchasing a brand-new home from Lennar has been extremely disappointing, frustrating, and stressful. What should have been one of the happiest and most exciting milestones for my family has turned into an ongoing series of problems, unexpected expenses, and concerns about the quality of construction and customer service. I closed on my home on August 31, 2026, and since then, I have encountered multiple issues that should never have been my responsibility as a new homeowner. One of the most frustrating situations involved construction workers working on neighboring homes using electricity from my property. I have evidence of this occurring, and I was left dealing with an electric bill of approximately $700, despite not even living in the home for the entire billing period. I had to repeatedly reach out about the situation and request reimbursement for electricity I did not authorize others to use. This was completely unacceptable. In addition to the electricity situation, I have experienced workmanship and construction-related concerns, including problems with the installation or preparation of my home's internet connection, landscaping and lawn issues, and concerns about the condition of the palm tree in front of my property. These are things that should have been properly inspected and addressed before delivering a newly constructed home to a customer. What makes this experience even worse is the amount of time and energy I have had to spend documenting problems, submitting warranty requests, contacting representatives, and seeking resolutions. As a customer who made a significant financial commitment to purchase this home, I expected better quality control, accountability, communication, and customer service. I purchased a brand-new home expecting peace of mind, not to immediately inherit problems that should have been addressed during construction. I should not have to continually fight to have legitimate concerns acknowledged or corrected. At this point, my trust in Lennar has been seriously damaged. I feel that the ***** of workmanship, attention to detail, and customer care has fallen far below what was promised and what any new homeowner should reasonably expect. I hope Lennar takes these concerns seriously, accepts responsibility where appropriate, resolves the outstanding issues, and improves its quality assurance and customer service for future homeowners. Based on my experience so far, I cannot recommend Lennar to anyone considering purchasing a new-construction home. ... More

Builder side was not great. The sales,mortgage and builder sides need to be more consistent and connected.

Very disappointing experience with Lennar. I found the staff *****, and I feel that I was repeatedly given misleading information. The quality of service and communication has been extremely poor. Despite being a major homebuilder, Lennar needs to improve its construction quality, customer service, and staff accountability. Customers deserve honesty, professionalism, and a builder they can trust. Based on my experience, I would not recommend Lennar to others.

We found Many issues in the construction of the house, there is no inspection of the house or is deficient and the customer has to made a very good inspection to report all issues

get people that do quality work. The door isn't square its 1/4 off 24" down. i am being told they wont replace it so i will haver to do it myself. I regret buying this house.

Workers aren't doing the job right. Sloppy subcontractors.

In my opinion, Lennar uses the least expensive building materials, including an AC unit that is below the recommended size for the sq. footage. The kitchen sink isn't stainless steel, porcelain or ceramic. It is made out of something that resembles thick aluminum foil. The faucets are all very cheap plastic and the dishwasher is a base model that is so loud, you have to run it when you are not home. The drainage from the roof was eroding away the soil right next to the AC unit and structure, so the inspector noted that I needed a gutter system asap or the water would undermine the AC pad and foundation of the house. The garage door opener also sounds like its going to fall down every time I open and close the garage. The car garage is so narrow, that I have to fold my mirrors in to squeeze into the space, which make it difficult to get in and out of the car. The garage has barely enough room for a trash can and there is little to no storage space in the garage. My villa has very little inside storage with two bedroom closets and two small linen closets. The units should include ceiling fans, gutters, sealed pavers and a screened patio and at least one level upgrade to all appliances and fixtures. ... More

I've been waiting for a damaged water closet door for over a month. No response when asking about the paint color so I can purchase some to touch up some areas.

Stay away from Lennar. Do not go through Lennar if you don't have to.

We love our Columbus model home from Lennar in the Sandhill neighborhood in *****, but the process was a major disappointment. Despite having our own inspector, the identified defects were not corrected prior to closing. After key handover, the construction manager broke off contact and warranty requests are simply closed without reason. We are left completely alone with the defects and cannot recommend the service under any circumstances. We are open to a conversation if Lennar wishes to get in touch.

Lennar will ***** on all their sales, and will not honor warranty even when they admit fault.

The overall buying experience was ok. There was a lack of communication and I felt like I was forgotten a lot. I was given an ultimatum and almost lost the house due to lack or organization on the sales person. I would recommend having a realtor working with you so you have a better experience.

We had an overall positive experience with Lennar. The only constructive criticism is that in an effort for the mortgage application process completely online, the personal feeling is lost. Sometimes, it is nice to have a point of contact who will talk to you instead of trying to do everything by email. Especially for older clients. I am 57 and still working with technology being a part of my current career in teaching. There were times when I just wanted to hear a human voice to assure me that I was doing the right thing, that papers had been received, etc., and I felt as if I was bothering my point of contact. So for those of us who prefer human contact over AI or online services, it should always be an option, and clients should not feel as if they are taking up someone's valuable time by having a conversation. Your clients are spending hundreds of thousands of dollars. ... More

The thing that really bothers me is when I moved into my home and then realized there were zero toilet paper holders in 2 1/2 bathrooms. No towel holders and the main bedroom bathroom had no drawers but the guest bath did. Where do I put the things unless I buy them myself. The floor from main room connecting to carpet into bedrooms had nothing to keep carpet from fraying. I call that cheap. You pay more for a home but get less!'

My home is of the best quality. Any issues have been dealt with timely attention.

We wanted to give more stars, but the overall experience, from lending being disorganized, to having to get the insulation redone, was stressful. Difficult to get minor issues resolved after move in. Construction manager keeps promising to stop by and then we never hear from him. Lumps in carpet in the entire home, missing carpet borders, outlets that don't work, weird scratch marks in sink.. We owned a home from another builder, and the quality is distinctly different. We already changed out all of the kitchen appliances, and the washer/dryer. The originals didn't match in the kitchen, and were of very poor quality. Everyone at Lennar is nice and seems helpful, but we can't seem to resolve minor issues, without engaging in endless follow up. It's tiring. We have a family and a business to run. We will have to start filing warranty claims. ... More

Please deliver what was promised. I am still awaiting my *****.