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WCI Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About WCI.

Read all 79 verified reviews from homeowners that built a new home with WCI in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated WCI an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of WCI's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

WCI

has 3 out of 5 stars in Tampa-St. Petersburg Area

79 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3

Quality 2.8

Trustworthiness 2.8

Value 3

Responsiveness 2.7

WCI in Tampa-St. Petersburg Area

View Homes

Customer Reviews

nonresponsive

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2020
  • Wesley Chapel, FL

Avoid this builder if possible

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not impressed at all

  • Andres O.
  • Verified HomeBuyer
  • April 01, 2020
  • Lutz, FL

The Home specialist was misleading in the sense that she was not informed on matters pertaining to our home. When asked questions she referred us to other departments in Lennar. Our closing was greatly delayed, our exception list was not finalized, our warranty tickets stayed open for weeks before the CV19 pandemic happened, now we sit uncertainly of knowing when they will address them or if they will address our issues. Terrible experience, really. After we close we didn't receive any welcome packages nor a sign in our door to say that it was private property, which allowed every sub to come ...

WCI responded:
Hi Andres, thank you for sharing your comments about your experience. I am sorry to hear about the difficulties you've had throughout the process. Please send us an email at corporatecustomercare@lennar.com with any outstanding items and we will review and follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nope

  • Lisa A.
  • Verified HomeBuyer
  • March 31, 2020
  • Lutz, FL

The construction manager and VP of construction were the worst. There were issues they refused to fix. I literally had tears buying this home because I knew it was not a quality home. I felt I had no choice because the lease was up on my rental and they already had a family moving in. This was supposed to be my forever home. No exaggeration this was the worst experience ever and I've been deployed and put in some crazy situations. I don't know how you all are number one, it is not for quality, integrity and workmanship that's for sure. The home warranty guy has been the only positive ...

WCI responded:
Hi Lisa, thank you for your feedback. I am sorry about the difficulties you've experienced. Please email us at corporatecustomercare@lennar.com with any outstanding items and we will review and follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

WCI - The plumbers & painters they use are awful.

  • William F.
  • Verified HomeBuyer
  • November 21, 2019
  • Tampa, FL

The plumbers & painters they use are awful. Our foreman was wonderful, but if you had to go through the company for issues, things seemed to be pushed off. Craftmanship & finishes are very poor.

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1