Shea Homes Reviews in Houston, TX

My experience with Kim as the Sales Consultant and Joel, Jorge in Construction was excellent. Brandon in Customer Care was superb. I cannot say enough positive things about Shea. Their commitment to homeowners is second to none!

I've had nothing but great experiences with Shea homes. From initial meeting with Matt, the home builder Zack, and follow up with warranty rep Brandon. These guys have all been A+. I would definitely buy from them again if I were in the market.

The builder,Joey and the warranty person, Brandon have been easy to work with. I am still waiting on the mail boxes to be installed to save me a trip to the Conroe Post Office.

I had a very smooth purchase experience especially for my first time. Sales counselor Matt and construction manager Jorge, took such great care of me. I love my house!

We planned to buy our first house 1-2 years later, but when we saw SHEA Homes, we didn`t want to miss this opportunity. Thanks.

Being our second Shea home we have come to expect quality and professional personnel and that’s what we got. Another great experience! Highly recommend Shea Homes…

Shea Homes built our first home, and gave us an excellent experience throughout the home buying process. Sales staff was excellent and extremely knowledgeable, the construction process was well explained and generally well on schedule and updates throughout the process. We had a minor hiccup in the early phases of construction but it was resolved to our satisfaction and corrected quickly. The warranty service has been excellent thus far (~3 months into our home now!)

It is very expensive buying a home. Upgrades are extremely overpriced, but it’s the cost of doing business.

Our experience with Shea Homes has been outstanding. From the initial process of selecting options with Josh, our sales representative, to the construction process with Jeremi, our construction manager, everyone at Shea has been terrific. Our construction manager was particularly great. He kept us informed of what was happening on site, and communicated with us at every step. He was also exceptional at keeping up with even the small details and was very responsive to our needs and wants. Building a home can be stressful, but Shea Homes made it much easier, particularly in our case as we were living over 250 miles away. We love our new home and would like to thank everyone involved in bringing our dreams to reality. ... More

From the beginning with Keith and the middle with Mike and end with Tina was a spectacular experience. We’re here proud of our home and our family and friends love it

Great service overall, communication and responsiveness

The whole process, from purchasing to moving and warranty has been highly satisfactory. This company cares about the needs of its customers and makes a great effort to meet them. In my opinion they are professionals doing a very good job. Thanks!

Enjoyed working with James and Debby and our experience in buying from Shea Homes was very very good.

We had such a great time building our dream home with shea. We had a very responsive builder who took our wants and needs into account and made them happen. They went above and beyond with everything! Thank you to all the builders and crews that made our dream home so special

Great home buying experience from start to finish

It's a beautiful community, very organized and with state-of-the-art construction.

Randy was very detailed and thorough when walking us through the property and always displayed patience with our many questions. He shared some great tips for new homeowners on caring for our new home.

The homebuying process was smooth with good customer service. The house is well-built and made from quality materials, but some design flaws leave a bit of an unpleasant aftertaste. For example, a few awkward door swings, a poorly placed light switch, and a strange kitchen layout make you wonder if the home design was tested for functionality. Some of these issues were addressed and modifications were accepted, but some other issues were simply ignored.

We had a great experience working with Josh on the home purchasing side of things. He was very helpful and worked with us on our relocation. The experience with him was great. When the house was turned over, Josh was very helpful with going thrugh the property and was helpful with the small things right when we moved it. Where things feel short was the details. With a house at the pricepoint we purchased at, there were just too many small things missed that we had and are having to get addressed. I feel its the details. I also felt we go the same quality if not lower in some of the items compaired to lower price point new contruction homes we have had in the past. I expected to have some upgrades and they just were not there. Issues being addressed right when we moved in were done promptly. Our one month issues have not been addressed promptly and the workers did not show up when they were supposed to, to address the issue and it took longer than expected ... More

If I will buy another new home I will not think in other company these is the better one

It was awesome working with Kim a d Blake building our dream home. They’re the most helpful people that we have ever worked with, always responsive to our questions and concerns.

Shea home has really good quality control in detail. My construction manager take care every detail and make my dream house. I'm really happy with my choice with Shea home.

We are very pleased with the house we bought and are overall satisfied with the quality of the construction and the responsiveness of the aftermarket team. Our inspector did not find any major issues, and Peyton was quick to fix them before closing. After we moved in, some minor things have come up and Carlos has helped us fix them promptly. Our buying process was not what we had expected, mainly due to the treatment we received from the sales agent Theary. All through, we felt as if we were asking her for a favor and received a push back on every single request. Luckily the people taking care of things are different and have a customer centric approach. ... More

We had been looking for a builder that fit our lifestyle and Shea hit all the marks. From time of our first meeting to the closing the Shea team was available for all our questions and kept us informed of the process of the building of our home. We are very pleased with the home we purchased from Shea and would recommend them to others who are looking to build a home.

I’m satisfied with the home. Didn’t care for the building experience. It was extremely stressful. I’m still dealing with issues from the build, having to turn in warranty request to get items corrected!