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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2052 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2052 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Shea Homes Orchard Trails

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2024
  • Brentwood, CA

Overall experience with the staff was great! Support after close of escrow has been great as well. Wouldn't hesitate to recommend buying from Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Staff etc

  • Ty S.
  • Verified HomeBuyer
  • October 09, 2024
  • Rio Verde, AZ

Laura H, Steve S, Marie etc the whole staff has been great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The whole process from sales, communication with field engineers, design picks, walk throughs and follow up was top notch!

  • Thomas H.
  • Verified HomeBuyer
  • October 09, 2024
  • Littleton, CO

We love Shea Homes as a builder. This is our 2nd Shea Home and we highly recommend them. The quality of the home is exceptional. All of the folks we worked with were wonderful and our beautiful home was delivered in the time frame promised. We really appreciate how professional and friendly all of the staff were and this made the whole process enjoyable. We are loving our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Yonglan S.
  • Verified HomeBuyer
  • September 26, 2024
  • Ontario, CA

It is an happy buying progress!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Couldn't be happier!

  • Cecilia D.
  • Verified HomeBuyer
  • September 26, 2024
  • Brentwood, CA

From start to finish, working with the Shea Homes team exceeded expectations. Friendly and professional, knowledgeable and efficient, thorough and accommodating...this made the experience pleasant and stress-free. We're so happy with our new home and the excellent workmanship shows through and through.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Choice

  • Cheri S.
  • Verified HomeBuyer
  • September 25, 2024
  • Bonney Lake, WA

The best customer service I have ever had in my new build experiences. They are there for during the entire building process from start to finish. I love the attention to detail provided. Shea homes even has periodic check in during the first year! Who else does that? I love it here!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Patria Purchase From 2 homebuyers

  • Rahul S.
  • Verified HomeBuyer
  • September 25, 2024
  • Chula Vista, CA

I had a great experience, the sales and support staff are all top notch

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We are very pleased. Shea is great

  • Michael F.
  • Verified HomeBuyer
  • September 24, 2024
  • Wickenburg, AZ

Everyone in the process from sales to construction to the post-construction warranty checkup has been nothing short of excellent. As a business owner I know that’s quite a feat for any company. Wow! I highly recommend Shea to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience

  • Karthik Y.
  • Verified HomeBuyer
  • September 18, 2024
  • Tracy, CA

I was a first time homebuyer and the experience was extremely smooth and stress free. Really loved the home and felt it was exactly what I was looking for. Good communication and handholding since I had a lot of very basic questions and they were able to handle it with great professionalism and gave plenty of time. Overall, very satisfied with the purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good quality and friendly staff

  • Debra F.
  • Verified HomeBuyer
  • September 11, 2024
  • OCALA, FL

Tammy made the whole experience of finding the right home for me super easy and fun. Everyone involved was knowledgeable and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Impressed - Great Experience

  • Dan B.
  • Verified HomeBuyer
  • September 08, 2024
  • Rio Verde, AZ

We recently purchased in Trilogy Verde River. I honestly couldn’t think of a single thing they could have done more efficiently.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Team

  • Beverly C.
  • Verified HomeBuyer
  • September 07, 2024
  • OCALA, FL

Being from out of town we relied on Orlando immensely. He was amazing! Kept us Informed by sending photos and update via text and emails. Questions we had were answered most times, within minutes if not, within an hour. The entire team from start to finish including an issue with the A/C were there to help at every turn!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic employees whom are responsible to all request

  • Anonymous
  • Verified HomeBuyer
  • August 26, 2024
  • Wickenburg, AZ

Everyone whom we worked with in the purchase of our home have been fantastic. Employees seem to really care and do their best to make sure you get the service requested or required.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home, great price, great experience

  • George K.
  • Verified HomeBuyer
  • August 18, 2024
  • Ventura, CA

This was our 3rd time buying a new home (previously bought from Pulse and City Ventures) and I would say probably the best experience so far. The entire Shea team is organized and they do an outstanding job of communicating with each other and with us. This is a nice house and nice neighborhood - the whole development is just well done. We really appreciated how Shea gave us a move-in date - and they stuck to it. Moving is never fun but Shea made it a great experience. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best decision ever!

  • Tracey B.
  • Verified HomeBuyer
  • August 15, 2024
  • Front Royal, VA

My Trilogy experience has been fantastic from touring the facility to closing. Everyone has been absolutely incredible: the attention to detail, responsiveness, quality and value. I can’t say enough at how pleased I am. Everything I planned for in my home was perfect. the communication throughout the entire process was awesome, especially given I lived 5 hours away. Trilogy accommodated me for on-site appointments and answered any questions throughout the process. The facilities and complex are beautiful, so many things to do and wonderful neighbors throughout. the attention to detail is ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Purchase- Foundry

  • Ryan K.
  • Verified HomeBuyer
  • August 15, 2024
  • Redondo Beach, CA

Nothing but a great experience in purchasing our home. Their sales team were very professional and exuded trust. Execution was professional and move in was very inviting.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love it here

  • Chris F.
  • Verified HomeBuyer
  • August 15, 2024
  • Las Vegas, NV

Been a great experience for the entire process. Home and community are wonderful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Seamless

  • Anna R.
  • Verified HomeBuyer
  • August 09, 2024
  • Fort Mill, SC

Tom and Duane are awesome

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best builders

  • Marcial E.
  • Verified HomeBuyer
  • August 03, 2024
  • Tomball, TX

If I will buy another new home I will not think in other company these is the better one

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic experience!

  • Mark V.
  • Verified HomeBuyer
  • August 03, 2024
  • Las Vegas, NV

I've lived at Trilogy for about 2 months and the experience has been awesome --- Shea Homes does incredibly high-quality work and I've been extremely impressed with their craftsmanship and attention to detail!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality and detail

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2024
  • Conroe, TX

Shea home has really good quality control in detail. My construction manager take care every detail and make my dream house. I'm really happy with my choice with Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication was often and helpful.

  • Jose B.
  • Verified HomeBuyer
  • July 29, 2024
  • Bonney Lake, WA

We built two other homes in the past and this was a superior experience. Shea communicated often. They answered all our questions. The people have all been responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trilogy Wickenburg Ranch _ new home buyer experience

  • Karina G.
  • Verified HomeBuyer
  • July 27, 2024
  • Wickenburg, AZ

Very friendly, professional & knowledgable. The Wickenburg Ranch team exceeded my expectations each step of the way. I received a warm friendly welcome from the moment I was greeted at the gate, viewed the new model homes, & toured the impressive golf community via golf cart. The Ranch community is active, fun & social though set in an expansive area for each home to be enjoyed as a private oasis. The sales team was never pushy and continually placed my best interest as their objective. They truly receive my gold star rating for knowledge, communication & friendly attitude. The new home ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best builder in AZ

  • William L.
  • Verified HomeBuyer
  • July 26, 2024
  • Wickenburg, AZ

We just got through our one month review. We had some minor concerns which we explained to our warranty specialist. He followed up a couple of days later with appointments to have the appropriate service techs come out to the home. The techs fixed our issues. The warranty team at Shea is top notch. Thank you both for your support, Allen and Richard.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Colorado Living at its best

  • Jenn C.
  • Verified HomeBuyer
  • July 26, 2024
  • Littleton, CO

Great planned community to support the type of lifestyle we live in Colorado for with all the planned trails and access points to the mountains, as well as Chatfield! There is something for everyone at every age level. My little fur babies love the community! Oh, yes, the house is awesome and has the best layout a chef could want. There is elbow room on all floors.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5