Shea Homes Reviews

Buying experience with the Sales staff was great. Post-closing not as good. I found a box of nails on my roof two months after closing. 30-day review did not go smoothly. Multiple trades for touch-up issues were scheduled without letting us know. Also, our backyard gate/fence was installed the wrong way and, 9 weeks after closing, it still has not been remedied. Multiple issues with post-closing items still remain pending.

A very long process, but you were always in the loop every step of the way. This certainly made the experience worthwhile.

The overall Shay home experience has been exceptionally from start to finish the process was seamless and after purchase the introduction to our home and some of his features was a wonderful experience

Quality is great, and I wouldn’t change a thing

Just don’t have any timeline expectations for anything from the build, landscaping, appliances, and you won’t be disappointed.

The Shea experience was fabulous, second to none

Due to supply issues, we were only given one week notice to close. We were ready. That is one thing I would recommend is to have all your paperwork to mortgage company if you are financing, as soon as possible and don’t wait till last minute. Closing went very quickly and efficiently. The mortgage company always wants some type of paperwork last minute. Sometimes it’s duplicates of paperwork we already gave them. That’s pretty normal. Shea Mortgage was very good and would use again if ever needed.

I have been so impressed with Shea homes in our buying experience at Trilogy at the Polo Club. Quality has been excellent Their customer service has been exceptional. Very responsive.

The Shea team stood out the most. Mac, Erin, Jeb, and Mitch were all fantastic to work with.

There are numerous minor issues but they do take care of them during the services, which is good.

Roy and Mike have been terrific in the building process. Colleen was fantastic to work with through the sales process. Denise is the design studio made our selection of upgrades easier than expected. Katie the sales manager was always available if needed. The finished product has met our expectations. There were a number of small issues that Mike in warranty has taken care of. They handled supply chain issues the best they could and eventually all appliances arrived.

Builder does goes the extra mile to create an excellent home. It's the hidden features that go unnoticed that make the difference between this builder and it's competitors.

Shea builds a high quality home and pays attention to the details. The home designs are what really sold us though. They are well thought out for today’s family lifestyles.

The entire home buying process was very smooth. The build quality was good, we had some flooring issues but the customer service team was on top of it once we notified about these minor issues. I would highly recommend Shea homes for any aspiring first time home buyers!

Very good bang for the buck. Not perfect but they try really hard to get things right. Our home is beautifully designed and built to a high standard. We could not be happier.

Once we decided to be part of the Trilogy experience, I was very impressed on the process in which Shea/Trilogy keep us informed on every step of the way of the house build. We are thrilled to be part of the Trilogy Neighborhood and we love our new house. Ed

Over all we are very pleased with our purchase. Due to the pandemic it made everything difficult for the buyer and Trilogy Shea Homes.

So excited to be a part of Marquee! Shea team was great!

The builder exhibits Quality construction.

Eric and Marcie are great.

The one in charge of the project was awesome! He was so responsive and took interest in our concerns. His name started with an A since I am not supposed to give out names and we are on Solera Street.

Exceptionally appealing project, homes, and designs. Good value for money. Sales experience extremely professional and transparent. Too many punch list items at close of escrow and I should have insisted they fixed more things before close as finishing things up as been ragged and slow.

The Shae team was awesome to deal with buying our new house.

The sales team, Marci and Eric were amazing to work with. Work around our schedules and always made us feel excited. My only knock is that many things are not complete in our home, due to back ordering, which I understand but the communication (or lack there of) has been disappointing. We have no idea of when we will have these items installed.

Shea has their act together. They care about your satisfaction and getting it right for the customer.