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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2053 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2053 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

If we did experience any issue they were quick to address it and resolve it. This builds confidence in a builder and the overall experience.

  • Dean R.
  • Verified HomeBuyer
  • November 11, 2020
  • San Tan Valley, AZ

We have complete confidence in Shea Homes to build and stand behind a quality home. We are very pleased with our overall experience and the professionalism of their entire staff from the Sales Office to the Project Manager to the Mortgage to the after sales customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Shea Homes builds a Great quality home.

  • Steven W.
  • Verified HomeBuyer
  • November 11, 2020
  • OCALA, FL

Shea Homes builds a Great quality home. Beautiful Community!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Highly recommend buying a home with Shea!

  • Katherine C.
  • Verified HomeBuyer
  • November 11, 2020
  • Carlsbad, CA

Highly recommend buying a home with Shea! Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - New home is everything I knew it would be!

  • Walter L.
  • Verified HomeBuyer
  • November 11, 2020
  • OCALA, FL

New home is everything I knew it would be!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The craftsmanship

  • Ronald R.
  • Verified HomeBuyer
  • November 07, 2020
  • Front Royal, VA

From the purchase of my home to the settlement the process was excellent except that we were delayed due to the COVID Pandemic. The building of the home was beyond expectations and the Manager Courtlin kept us informed of the progress of the build the entire time and the care to make sure that our home was up to our expectations and he did such a great job. Shea Homes is lucky to have him.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Aloravita review

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Peoria, AZ

Shea goes above and beyond in their house building. I will be recommending them to all of my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Wickenburg Ranch is our 4th Trilogy and it is the best!

  • Debra M.
  • Verified HomeBuyer
  • November 05, 2020
  • Wickenburg, AZ

Wickenburg Ranch is our 4th Trilogy and it is the best! Customer service is great, especially the move-in day amenities (including a beautiful Tiffany bowl!) Not having to search for paper towels, hand soap, etc. made the first days of unpacking much easier. Also, restaurant is excellent for both food and service. Overall, this is a great community.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The People at Barcelona!

  • Deborah B.
  • Verified HomeBuyer
  • November 05, 2020
  • Brentwood, CA

The people at Barcelona are AMAZING! They make or break a company...Kyle, Matt, Jesus, Paul, Mariel, and of course Vicki have made my home purchase at Barcelona a wonderful experience. During the home buying process my wife passed away. If it weren't for the people at Shea Barcelona, I don't know if I could have made it through. They are a terrific group of people who care deeply about their customers. All I can say is, THANK YOU!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Responsiveness to Issues

  • Teresa J.
  • Verified HomeBuyer
  • November 05, 2020
  • Las Vegas, NV

I am raving about the whole Shea experience. Theresa is fantastic and responds immediately to issues. I highly suggest buying a Shea home as the customer service over all is awesome. If I didn't have a great job, this would be a company I would consider working with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - The quick response to any trouble that can arise.

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Groveland, FL

The quick response to any trouble that can arise. Although until now only I have minor problem, but it was solved very quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Modern excellences

  • Chelsea W.
  • Verified HomeBuyer
  • November 04, 2020
  • Queen Creek, AZ

Shea has gone over the top to make their homes modern and great quality. Though we bought a spec home it had everything we could have dreamed, and the buying process was extremely smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Adrian was always available if we had questions about the building process as well as sendingg

  • Kathy R.
  • Verified HomeBuyer
  • November 04, 2020
  • Groveland, FL

Shea is progressive in building and technology. The crews worked on a very orderly timeframe. Our home was completed ahead of schedule, which is very rare.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The concern for satisfaction and response to issued

  • Arthur B.
  • Verified HomeBuyer
  • November 04, 2020
  • OCALA, FL

Our builder rep kept us informed and up to date even during the pandemic as our home progressed. He sent us pictures when we couldn’t come in and brought us in when possible. The experience in selecting amenities was pleasant and sufficient time was allowed for us to consider our selections and to make changes as we desired. The walkthrough was complete and any observed deficiencies were taken care of in short order. Anything missed at that time was corrected at the one month review.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Customer Service

  • Kathleen K.
  • Verified HomeBuyer
  • November 03, 2020
  • Littleton, CO

We had a great experience with all Shea Homes employees. They were quick with communication, respectful, and always willing to answer our questions. We love our new home and are very happy with the quality of it!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Lovely property rugged quiet and peaceful

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Wickenburg, AZ

Lovely property rugged quiet and peaceful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - They delivered on time even during COVID-19.

  • Phyllis S.
  • Verified HomeBuyer
  • November 03, 2020
  • Indio, CA

They delivered on time even during COVID-19. Everything was as I had expected as far as the upgrades, the quality of the workmanship, and the customer services.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We really were treated like family

  • Marni P.
  • Verified HomeBuyer
  • November 03, 2020
  • Commerce City, CO

From day one the experience with Dave and Missy was amazing. We were kept in the loop with step by step house progress the entire time . They held their end of the bargain with how long the build would take. There was no surprises. The price was well known and no hidden fees along the way. The house is so well built with 2x6s. Virtual design studio was thorough and professional. The walkthrough was so easy and meticulous. No stones left unturned and we were told “we want it to be perfect for you” Willy was amazing and so knowledgeable and friendly. Our experience was second to none and really ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - All workers were easy to work with

  • Robert M.
  • Verified HomeBuyer
  • October 07, 2020
  • Queen Creek, AZ

All workers were easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome customer service.

  • Dale A.
  • Verified HomeBuyer
  • September 30, 2020
  • Peoria, AZ

Excellent customer service. It felt like we were buying a house from long time friends. I wouldn't hesitate to ever buy from Shea again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - A wonderful first exposure to Shea customer service

  • Clifford C.
  • Verified HomeBuyer
  • September 29, 2020
  • Indio, CA

A wonderful first exposure to Shea customer service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We found our retirement home

  • Rubin C.
  • Verified HomeBuyer
  • September 29, 2020
  • OCALA, FL

We truly enjoy the layout of the floorplan and the smart features of our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent quality, beautifully designed, Amazing People

  • Jane N.
  • Verified HomeBuyer
  • September 29, 2020
  • Carlsbad, CA

Shea has quality construction and everything is beautifully designed. Plus They have amazing people that will take good care of you both before and after the sale. Top notch service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone at Shea Homes went the extra mile!!

  • Wayne Z.
  • Verified HomeBuyer
  • September 29, 2020
  • Queen Creek, AZ

The Shea team are truly the best around. This was our first new home in 25 years and we were in excellant hands from day one. There were so many questions ,considerations,some changes. The people really care about their clients. We are so happy to know a truly professional organization!! Thank you again Shea Homes!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding experience working with Shea Homes

  • Erlan M.
  • Verified HomeBuyer
  • September 26, 2020
  • Chula Vista, CA

All around outstanding customer service and experience buying a home with Shea Homes. As a first time home buyer, our sales representative made the whole process a smooth and pleasant experience! Would definitely purchase again with Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

No surprises - they delivered!

  • Jeffrey R.
  • Verified HomeBuyer
  • September 23, 2020
  • San Tan Valley, AZ

Our home is perfect for us in every way. Our community is just as amazing as our home! And the people, from the salesperson, to our field manager, to every single trades person we met, were all professional, communicated well and followed through on every promise. You cannot do better than Shea Homes and Trilogy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5