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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2053 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2053 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Shea Homes - Trilogy - Excellent quality of construction and finishes

  • Daniel G.
  • Verified HomeBuyer
  • March 24, 2021
  • Peoria, AZ

Excellent quality of construction and finishes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything about the experience and our home has been more than excellent!!!

  • Mary O.
  • Verified HomeBuyer
  • March 20, 2021
  • Spring, TX

From the day we walked into the sales office till even after we had closed and moved in....Shea homes has been the absolute best!!! The staff is over the top wonderful David and Josh are awesome!! And now, Tallifer...all are so helpful and prompt with responding to any issues. The quality of the home itself is outstanding!!! Would definitely recommend Shea Homes!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Field Manager

  • Scott L.
  • Verified HomeBuyer
  • March 17, 2021
  • Queen Creek, AZ

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle the final build out. Jared was phenomenal! He got things on track and didn’t settle for mediocrity. He truly believes in doing things right and right on time. Hands down, Jared Sully is the reason for our trust in Shea Homes. He is truly an asset to Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - This process has been really easy for us.

  • Dianne M.
  • Verified HomeBuyer
  • March 17, 2021
  • Manvel, TX

This process has been really easy for us. Shea was really great about correcting some minor issues we had after closing. I would recommend Shea Homes to anyone

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - This was my first experience buying a new house from a builder,

  • Gennady P.
  • Verified HomeBuyer
  • March 16, 2021
  • Nipomo, CA

This was my first experience buying a new house from a builder, and they exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Staff are very efficient, and helpful especially June Jeung who

  • Shiely S.
  • Verified HomeBuyer
  • March 16, 2021
  • Tracy, CA

Staff are very efficient, and helpful especially June Jeung who help and guide me through the loan process. Kudos to all staff of Shea Langston- Karen, Maria, Derek, Octavio!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - My home buying experience with Shea was great.

  • Pamela D.
  • Verified HomeBuyer
  • March 12, 2021
  • Livermore, CA

My home buying experience with Shea was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied overall

  • Yuan L.
  • Verified HomeBuyer
  • March 09, 2021
  • Gilbert, AZ

Overall we are satisfied with the new home despite some minor issues, which were addressed during one month follow up. They are quite responsive to issues and repair requests.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home and location

  • Tom M.
  • Verified HomeBuyer
  • March 09, 2021
  • Denver, NC

House was delivered on time as stated several months prior. We were sent pictures and updates of the progress. Had virtual meetings with design teams and two on-site walkthroughs, as we lived hundreds of miles away at the time. There were a couple of issues when we moved in, but Shea took care of them right away. We love our new home and the location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They did what they said they were going to do and on time.

  • William I.
  • Verified HomeBuyer
  • March 03, 2021
  • Santa Maria, CA

It is very difficult to find a quality built home of 2000 square feet or more in California for under $750,000 but here at Rice Ranch, in a wonderful community, at home with nature we have found just that.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales service by Kim

  • Mario D.
  • Verified HomeBuyer
  • March 02, 2021
  • Katy, TX

The service that was provided when choosing our home was great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - I was really impressed and grateful throughout the whole experience

  • Shaila R.
  • Verified HomeBuyer
  • March 02, 2021
  • Tracy, CA

I was really impressed and grateful throughout the whole experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Overall quality for a track home was excellent!

  • Raymond H.
  • Verified HomeBuyer
  • March 02, 2021
  • Wickenburg, AZ

Overall quality for a track home was excellent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality

  • Mary A.
  • Verified HomeBuyer
  • March 02, 2021
  • Denver, NC

The quality. Also, standard items such as 5” baseboards and other builders has that as an upgrade. The Twin Mills Club was the real sell for us as it is a place we will use a lot. From the pools, amphitheater, restaurant, demonstration kitchen, etc. love love love it. And the Freedom Boat Club is the icing on the cake.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good communication

  • Timothy L.
  • Verified HomeBuyer
  • February 25, 2021
  • Bonney Lake, WA

The sales, project management and customer care teams do a great job of making sure we're informed and in listening to and responding to our concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great sales staff and great follow up

  • Ronald C.
  • Verified HomeBuyer
  • February 25, 2021
  • Carlsbad, CA

The homes are built with quality. The sales staff were great. The follow up care is outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Nice experience working with the Shea team.

  • Del G.
  • Verified HomeBuyer
  • February 24, 2021
  • Queen Creek, AZ

Nice experience working with the Shea team. Very responsive to address any issue I had quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Extra Mile Experience!

  • Sidney J.
  • Verified HomeBuyer
  • February 23, 2021
  • Rio Verde, AZ

The care and concern throughout the team layers. Each took the time to listen and understand our needs from the start of the process to our one month review. Even though the whole team is exceptional... Steve S. has truly made the Shea experience one that we will never forget. He really goes the extra mile for his customers. Thanks again !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism; everything about this experience has been positive.

  • Earl P.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

The pool at Shea Barcelona is too small. If it were 8-10 feet longer and maybe 1/2 foot deeper, it could be adequate. It must be the smallest pool in Calif. Security must be improved! Please finish those gates. Leave them open during daytime construction, but we do not feel as secure as we would like at night. Having raised these issues, you have nevertheless built a wonderful community and we very much look forward to spending our golden years there.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - This is my second home purchase with Shea.

  • Tina R.
  • Verified HomeBuyer
  • February 23, 2021
  • Groveland, FL

This is my second home purchase with Shea. They build a quality home and stand behind their product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent home buying experience.

  • Vaibhav V.
  • Verified HomeBuyer
  • February 23, 2021
  • Fremont, CA

Excellent home buying experience. Sales persons are fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ease of purchasing the new home, impressed with the quality and amenities .

  • Pamela C.
  • Verified HomeBuyer
  • February 23, 2021
  • Las Vegas, NV

A quality product priced competitively.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - It was very good and fair.

  • Moemen M.
  • Verified HomeBuyer
  • February 23, 2021
  • Irvine, CA

It was very good and fair. They treated us kindly and gave us great service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Living my best life!

  • Patricia H.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

My house was move in ready and could not have added another upgrade to make it perfect. Love the open space, the view and most importantly the quality in a Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic home buying experience!

  • Thomas S.
  • Verified HomeBuyer
  • February 23, 2021
  • Rio Verde, AZ

We are 2 months post move in and have nothing but great experiences to share regarding Shea. From the Sales process thru to construction, closing, move in, and post follow-up all experiences have been first class!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5