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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2052 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2052 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Shea Homes - Outstanding customer service from the frontline officers to the

  • Lerina U.
  • Verified HomeBuyer
  • September 01, 2021
  • Avondale, AZ

Outstanding customer service from the frontline officers to the builder managers and last but not least customer service support. Always on top of every concern that we had, explaining the process and options that may meet our needs. Very friendly and attentive in all aspects of our home purchasing process. Will definitely recommend Acclaim at Alamar staff for outstanding experience to friends and families...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone from sales to construction were great to work with!

  • Matthew S.
  • Verified HomeBuyer
  • August 31, 2021
  • Castle Rock, CO

Everyone from sales to construction were great to work with! Great experience all the way around. Our superintendent Zach was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - House looks great.

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Tracy, CA

House looks great. And they are responsive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Excellent experience before, during and after purchase.

  • Steve G.
  • Verified HomeBuyer
  • August 31, 2021
  • Indio, CA

Excellent experience before, during and after purchase. Very satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality of stuffs are great when compared to competitors.

  • Deepesh P.
  • Verified HomeBuyer
  • August 27, 2021
  • Tracy, CA

It was great to work with Shea and for a first time buyer, was getting majority of the support. Kyle was great and able to address all my questions n concerns. Happy to recommend Shea to my friends n I have already did that.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

So many favorites with Shea

  • Sabrina C.
  • Verified HomeBuyer
  • August 24, 2021
  • Rosharon, TX

I love the hardwood floors, ceramic tile in wet areas, high ceilings, awesome view from backyard and magnificent granite oversized kitchen countertop. And lastly but most importantly how the Shea team is so professional and Reachable ⭐️⭐️⭐️

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great product, energy efficient, great layout

  • Matt W.
  • Verified HomeBuyer
  • August 24, 2021
  • Littleton, CO

Shea has this nailed down. The communication was on point, the way the company is structured lends itself to an overall positive buying experience and a great final product. This is my 4th Shea home and they have all been great homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Very happy with our new home

  • Nadine V.
  • Verified HomeBuyer
  • August 18, 2021
  • Las Vegas, NV

Very happy with our new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive to customer inquiries.

  • Patrick F.
  • Verified HomeBuyer
  • August 17, 2021
  • Front Royal, VA

Excellent builder with a high quality product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Super Happy With Our High Quality Home Build

  • Linda F.
  • Verified HomeBuyer
  • August 03, 2021
  • Rio Verde, AZ

Our Shea Home build exceeded our expectations for quality and functionality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Overall good…Octavio responsiveness to issues is the best!

  • Venkata M.
  • Verified HomeBuyer
  • August 03, 2021
  • Tracy, CA

Overall good…Octavio responsiveness to issues is the best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and attention to details

  • Melissa B.
  • Verified HomeBuyer
  • August 03, 2021
  • Peoria, AZ

The home buying experience was amazing from start to finish! I absolutely love my Shea home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Home Buying process is smooth and transperent.

  • Raviteja G.
  • Verified HomeBuyer
  • August 03, 2021
  • Tracy, CA

Home Buying process is smooth and transperent. Thanks Shea homes team for helping me through out the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The process with Shea homes has been excellent.

  • Willie H.
  • Verified HomeBuyer
  • July 31, 2021
  • Manvel, TX

The process with Shea homes has been excellent. The loan department made sure that our loan was processed smoothly and professionally. During the construction, they kept us informed with numerous phone calls to update us on the status of the home. After the move-in, they consistently communicated with us. We moved in during the early phase of the construction. It turned out to be a good investment and the subdivision layout is extremely nice. We have been incredibly pleased doing business with Shea homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Chad has been fantastic with follow up and Tracy the same with

  • Denise B.
  • Verified HomeBuyer
  • July 29, 2021
  • Paradise Valley, AZ

Chad has been fantastic with follow up and Tracy the same with issues after I moved in!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea builders were very prompt in delivering home on time without

  • Vamsee G.
  • Verified HomeBuyer
  • July 28, 2021
  • Tracy, CA

Shea builders were very prompt in delivering home on time without compromising on quality. They are very punctual in meeting all deadlines, helpful in answering all questions, even after move-in. I highly recommend Shea builders for their quality and professional services.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Thank you all very much!

  • Gino W.
  • Verified HomeBuyer
  • July 28, 2021
  • Las Vegas, NV

Thank you all very much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service and being on time with everything!

  • Gini W.
  • Verified HomeBuyer
  • July 28, 2021
  • Indio, CA

Everything went so smoothly.....from selecting the lot to completion of the home and loan! I love it here!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - Everything has been going well.

  • Susan B.
  • Verified HomeBuyer
  • July 27, 2021
  • Front Royal, VA

Everything has been going well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing team work and communication!

  • Janet B.
  • Verified HomeBuyer
  • July 27, 2021
  • Rio Verde, AZ

The Shea team was great. I felt the communicated throughout the process and I always knew what was happening with the construction of my home. Everyone was extremely friendly and knowledgeable. it was an easy, stress-free and enjoyable experience. Love the quality and workmanship of my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - We love our house & lot.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2021
  • Wickenburg, AZ

We love our house & lot.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent quality in construction materials

  • Satish K.
  • Verified HomeBuyer
  • July 27, 2021
  • Tracy, CA

Overall construction and design is excellent, didn't had any issues with the building quality

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea is always great!

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2021
  • Queen Creek, AZ

This is our second Shea home. We have built custom homes for ourselves in the past, but nothing beats the quality and workmanship of a Shea home. I also really appreciate how fast all the superintendents have responded to questions and concerns. They were simply great! Shea is the best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We moved in about 2 months ago .

  • Vicky W.
  • Verified HomeBuyer
  • July 21, 2021
  • Tracy, CA

We moved in about 2 months ago . The home is up to date with the latest smart products. Couldn’t be happier with that. A big thanks to Octavio the customer service representative and his team. The follow up care is outstanding. He is very responsive to repair request.. Experience with design center was great, sales staff are very friendly. Would highly recommend using Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Organized

  • Nancy S.
  • Verified HomeBuyer
  • July 20, 2021
  • Tracy, CA

Knew what to expect, everything went smoothly, follow through was excellent, really nice and knowledgeable people!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5