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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2052 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

2052 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Communication, collaboration and quality assurance

  • Charles L.
  • Verified HomeBuyer
  • April 12, 2022
  • Rio Verde, AZ

From the buying process to delivery of the home this was a first class experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding

  • Laura S.
  • Verified HomeBuyer
  • April 12, 2022
  • Brentwood, CA

Everyone here is great! Casey,Vicki,Patty,Mariel and Kyle. They make the process easy. The team here is very responsive to questions and kept me up to date for each phase of the build. I highly recommend Shea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

n/a

  • Michael H.
  • Verified HomeBuyer
  • April 08, 2022
  • Nipomo, CA

great experience for buying a home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everything has been an incredible experience, this is my 3rd

  • Jacqueline B.
  • Verified HomeBuyer
  • March 24, 2022
  • Avondale, AZ

Everything has been an incredible experience, this is my 3rd home purchase and by far the best. I recommend Shea as a trusted builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and care

  • Jill P.
  • Verified HomeBuyer
  • March 23, 2022
  • Rio Verde, AZ

Kept us up to date with weekly emails and photos. Quality product. Great customer service. Beautiful home and neighborhood. Very happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - We love our new home!

  • Robert P.
  • Verified HomeBuyer
  • March 23, 2022
  • Indio, CA

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Communication was generally good -- more than we expected.

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2022
  • Santa Maria, CA

Communication was generally good -- more than we expected. Home seems solidly built. Since we've moved in, Shea's rep has been very good about trying to make sure we are satisfied with the resolution of even small issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kept informed

  • Kathy S.
  • Verified HomeBuyer
  • March 16, 2022
  • Indio, CA

Was kept informed of progress and issues were address quickly and fixed in a timely manner

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy home buying experience with folks that care.

  • Paula G.
  • Verified HomeBuyer
  • March 09, 2022
  • Las Vegas, NV

From the moment I spoke with the community representative I knew I'd picked the right over 55 community from the many in Las Vegas. This assurance continued through the construction, design , home delivery and customer service. Ive moved in and met so many friendly neighbors. Im really looking forward to the opening of the community center and pool.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - I had a great experience with this builder and all the staff

  • Josephine M.
  • Verified HomeBuyer
  • March 08, 2022
  • Hollister, CA

I had a great experience with this builder and all the staff are very nice. I know it was a long process, but I knew it from the beginning because of this pandemic but it was worth it to wait. Price of the house was great. Over all is excellent. Thanks to all the staff, specially to Hella, Brian and Eddie.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent experience through the entire purchase experience.

  • Mark R.
  • Verified HomeBuyer
  • March 08, 2022
  • San Diego, CA

Excellent experience through the entire purchase experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Proud to say Shea home owner

  • Ramkumar K.
  • Verified HomeBuyer
  • March 06, 2022
  • Tracy, CA

Very smooth experience. Great support even after closing. Immediate response on queries. Some of Shea's basic amenities are upgrade in other builders.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Reputation With Trilogy Communities

  • James B.
  • Verified HomeBuyer
  • March 05, 2022
  • Wickenburg, AZ

Several models to choose from. Review of the build process including key milestones for your onsite review. Walk thru by Shea on-site managers to address any issues prior to customer walk thru to ensure a quality-built home. At the time of the walk thru customer is assigned a Shea Customer Representative that assists in addressing any issues that may arise in one month, five months and eleven months. They are with you through the warranty period.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Being on time in everything

  • Mofy I.
  • Verified HomeBuyer
  • March 03, 2022
  • Peoria, AZ

Shae homes are one of best, regarding the house to be delivered on time and the difference between the actual house and the model you have seen.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - We worked mostly with our field manager who was outstanding any

  • James B.
  • Verified HomeBuyer
  • March 03, 2022
  • San Tan Valley, AZ

We worked mostly with our field manager who was outstanding any issues we had were taken care of in a timely matter. He went above and beyond what I expected did a great job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience all the way around!

  • Anthony F.
  • Verified HomeBuyer
  • March 02, 2022
  • Hollister, CA

The entire team was very proffessional and informative. It was a pleasurable and easy buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trilogy is organized and responsive to any concerns.

  • Karen W.
  • Verified HomeBuyer
  • March 02, 2022
  • Indio, CA

The builder includes the best and most up to date methods in home building in the base price of your home. Shea homes are a delight.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Efficiency and teamwork.

  • Terry B.
  • Verified HomeBuyer
  • March 01, 2022
  • Santa Maria, CA

Easy to work with and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Took care of us from start to finish.

  • Edward G.
  • Verified HomeBuyer
  • March 01, 2022
  • Hollister, CA

Took care of us from start to finish. Great experience as a first time home buyer!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Response to a problem was wonderful

  • Tom A.
  • Verified HomeBuyer
  • March 01, 2022
  • Rio Verde, AZ

Home is excellent, problem solving responsibilities is very good. All and all a great experience. Thank You

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great end to end experience

  • Candy Z.
  • Verified HomeBuyer
  • February 24, 2022
  • San Diego, CA

Great end to end experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Philippe and Patty in the sales office. A great beginning.

  • Deborah S.
  • Verified HomeBuyer
  • February 24, 2022
  • Camarillo, CA

A wonderful experience with a great builder who has integrity and great communication during the building process. All of the representatives are stellar. I highly recommend a Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - The Shea Team for my transaction is very professional and efficient.

  • Sandy Y.
  • Verified HomeBuyer
  • February 22, 2022
  • Newport Beach, CA

The Shea Team for my transaction is very professional and efficient. Robin, Amna, Matt, Rickey, Salvador are all very professional and respond almost instantly on issues during the transaction and after the sale. They care about the homeowners very much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality for the price

  • Gary P.
  • Verified HomeBuyer
  • February 22, 2022
  • Indio, CA

Move in and walk through was great. Had our one month service and everything has been corrected. Service is great and so is Casey. Love our home and the community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone followed up throughout the process professionally and courteously.

  • Jack B.
  • Verified HomeBuyer
  • February 22, 2022
  • Rio Verde, AZ

Great job from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5