Shea Homes Reviews

I recently had the pleasure of working with Shea Homes® Neo at Mission Foothills Builder for the construction of my new home, and I couldn't be more pleased with the experience. From start to finish, they demonstrated a commitment to excellence, delivering my home on time and surpassing my expectations in terms of quality. I would also like to extend my sincere gratitude to Nissrin Musallam, the COMMUNITY's REPRESENTATIVE, and Ryan Aguilar from the Shea Home Finance/Loan Department, both of whom played integral roles in ensuring a smooth and enjoyable process. First and foremost, the construction of my home was completed promptly, which is a testament to the efficiency and professionalism of Shea Homes® Neo at Mission Foothills Builder. Throughout the project, I witnessed the team's meticulous attention to detail, resulting in a home that exudes superb craftsmanship and superior build quality. The materials used were of the highest standard, and the overall finish of the house surpassed my expectations. Shea Homes® Neo at Mission Foothills Builder truly goes above and beyond industry standards when it comes to the quality of their work. Nissrin Musallam, the COMMUNITY's REPRESENTATIVE, deserves special recognition for her unwavering dedication and support throughout the entire process. From the initial discussions to the final walkthrough, Nissrin was always available to address my questions and concerns promptly. Her in-depth knowledge of the project and her genuine commitment to ensuring my satisfaction made a significant difference. Nissrin's professionalism, friendliness, and attentiveness exemplify the exceptional customer service that Shea Homes® Neo at Mission Foothills Builder strives to provide. Although I did not ultimately work with the Shea Home Finance/Loan Department, I would like to express my gratitude to Ryan Aguilar, the loan officer who assisted me during the qualification process. Despite not proceeding with the loan, Ryan was incredibly helpful, providing me with valuable information and guidance with the utmost professionalism and friendliness. His expertise and willingness to go the extra mile truly left a positive impression on me. Overall, my experience with Shea Homes® Neo at Mission Foothills Builder has been nothing short of exceptional. They have delivered a home that surpasses the average standard in terms of both quality and craftsmanship. The outstanding service provided by Nissrin Musallam and the valuable assistance from Ryan Aguilar only added to the positive experience. I wholeheartedly recommend Shea Homes® Neo at Mission Foothills Builder to anyone seeking a top-notch home-building experience with a team that truly cares about their customers. Thank you, Shea Homes® Neo at Mission Foothills Builder, for making my dream home a reality and for exceeding my expectations at every step of the way. ... More

We can’t give enough praise to the Shea team for their hard work. They were helpful, communicative, and knowledgeable from opening escrow to closing. Nissrin and Ada were excellent in answering all of our questions (even the dumb ones). Chrissy’s guidance with the design helped create a unique and timeless living space, and thankfully prevented my wife, Morgan, from picking a horrendous bright-blue tile in the primary bathroom. Sometimes with all the wonderful options available, some professional guidance is necessary. Roland ensured the finishes were perfectly executed, and Jason made sure our home will stay running smoothly for years to come. The whole Shea team made purchasing our first home a truly special experience. Shea Homes created an amazing space for our family, and we offer our sincerest thanks. ... More

Very happy with their quality of work and efficient crew. This is a quality organization with top notch customer service.

My high expectations have been exceeded throughout the entire home buying experience. Alan took are of the pre-sales process flawlessly, Joel was instrumental in getting the last minute details sorted during our walkthrough prior to moving in (and just after), and Tracey ensured that our minor workmanship issues were addressed during our 30 day warranty check-in. My wife and I are so pleased with our decision to purchase a Shea home. After five home-buying experiences (one internationaly), this has - by far - been the best experience to date. Well done Shea.

Everything are awesome, my wife and me are very satisfied with the interior design style. I like the new equipment such as the inductive faucet switch, delay light off switch, automatic control of garages with cameras, etc,. Thank you for your professional working. One thing may need improvement The water in the swimming pool is a bit dirty, there are often flies or bugs dead body floating on the water. It would be better if you could clean up in time. Thank you so much.

Dependable service and work done

This is the third home we purchased from Shea. I really like their team in all departments, exceptional service overall. Quality of the homes are excellent overall. My family love Shea Homes.

Great experience, exceeded our expectations.

This is my second Shea home. My last home was built by another local builder and the quality was just not there. I chose to return to a Shea home because they pay attention to every detail during the building process, the interior design selections process and all the way to final closing. Everyone employed at Shea Homes are professional, experienced and welcoming. My home buying experience has been terrific!

Very happy with the entire experience. Tarry in Sales helped us find the perfect lot and Debbie in the Design Center helped us select finishes that we love even more now that we have moved in. Our construction manager Ryan was awesome to work with from start to finish and kept us updated on progress weekly. Richard has been very helpful with our minor issues after moving in. We absolutely love our new house and our new neighbors. Its a great community to be a part of.

Great experience. Shea is a great builder with great staffs.

The Trilogy lifestyle and community is all I hoped it would be, and more. I am happy to be here!

Tired of getting out bid for a million dollar fixer upper here in California? Then consider the hassle free experience of purchasing a new build with Shea Homes!

End to end seamless smooth experience with the buying process. The design and build of the house is awsome!

Very nice house in a great area

From the very first interaction at the sales office, to our first builder meeting, to the walk throughs and into our first month with the warranty team it has exceeded expectations. All functions work together vs feeling like we’ve been handed off and all genuinely seem to care about us, our family, our home and the build process.

Tracy was wonderful and very knowledgeable and just as concerned about items in our home that requires repair. We are grateful to have her in our community.

MY SALESPERSON, CONSTRUCTION MANAGER AND WARRANTIES MANAGER ARE TOP NOTCHED, EXPERIENCED, PROFESSIONALS WITH WHOM I ENJOYED WORKING VERY MUCH. I got very, very lucky having Matt, Eric R. and Lala assigned to my lot. Each one responded to my questions and concerns quickly and thoroughly. Shea's quality control processes are awesome.

It was a great experience buying and living in a Shea home. We got to choose so many upgrades which helped in personalising our home to our taste and need.

Good experience and great people to work with.

The team were professinal.

The Shea team is the best in the industry

The sales representative was transparent, knowledgeable and most professional. From the beginning of the process to the end, the experience was indeed a pleasure.

5 star review for Shea

The process from start to finish was smooth I LOVE our new home !