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Richmond American Homes Reviews in Denver, CO

What Denver Homeowners Have to Say About Richmond American Homes.

Read all 202 verified reviews from homeowners that built a new home with Richmond American Homes in the Denver area. Denver homeowners have rated Richmond American Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 4.2 out of 5 stars in Denver Area

202 Reviews in Denver Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.1

Value 4.2

Responsiveness 4.2

Richmond American Homes in Denver Area

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Customer Reviews

Lot of issues not solve

  • Starlyn S.
  • Verified HomeBuyer
  • May 22, 2024
  • Aurora, CO

Since the beginning of the purchase was not clear and the communication not at all. For approval of purchase took to long to said not approved and in the between of the process they always ask for documents that was already upload in the portal meaning they never look the docs provide. After purchase of the house I am still waiting to solve or repair the issues that was address.

Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

I will never by a Richmond Home again.

  • Matthew W.
  • Verified HomeBuyer
  • March 13, 2024
  • Aurora, CO

The carpet is so thin and bare the carpet tack made my feet bleed. NONE of the shelving was installed into studs, I had to fix it all myself. The pantry shelves were cut too short, and I am still waiting for that to be fixed. The roof pools water on it during storms instead of having the grading set correctly. The garage door strip was cut short so I have mice in the garage. They pressure you to give them all Five Star reviews, they don't deserve them. The sales staff doesn't explain that the bathroom tile you get is just builder grade white blah, unlike the model home. The appliances on the ...

Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 3