Pulte Homes Reviews in Washington, MD

Negatives: -Sales has given wrong information regarding community guest parking lot -raised home prices a lot by following market trends, but ignored real macroeconomics - already in negative equity -construction is not as robust as expected for a close quarter community. Ex. wood structure vs concrete, noise reduction technology lacking, garage door shakes nearby homes, subwoofer use can be heard far away -responsiveness to warranty services somewhat unreliable -build finishes were a bit rough and seemed rushed, lots of blemishes / items to address -Contracts / loan process extremely tedious and lengthy, in addition to being confusing -difficult working with outside lender/title company -sewer/water annual fees really high -garage/driveway space is very tight Positives: -Sales/construction team generally friendly, pleasant, and professional -home warranty policies are very good and cover a lot of the rushed build issues -decent build quality and materials -generally good/practical home design -technology integration modern, front door camera, electronic front door lock, garage app access ... More

Brittany and Jacob are very helpful when I have issues. Thanks guys for your hard works

It was a great , wonderful experience and amazed with the pulte homes.

Buying was rushed because construction finished early. Building quality is what all current Pre-fab homes are. Not much wiggle room. Not everyone wants their washer/dryer next to their bedroom. Open floor design is nice. Not exact contractual materials are behind the walls. When discovered, you the client is asked to adhere to agreements and follow protocol. Otherwise you are stuck with the bills! Friendly and responsive Construction Crew. Cooperate is all about holding on to their money, not accepting responsibility and stating protocols. Not regretting purchase - beautiful community, friendly neighbors, walking distance amenities. Just make sure what’s delivered is exactly what’s promised!! May need ’X’ray’ Vision for some of it. ... More

Overall a very good buying experience with Pulte Homes. Good Quality appliances inside the home. The central Circuit Panel and the WiFi extenders are also top of the line. A big shout out to Kyle who was very friendly and helpful throughout the entire Closing/Settlement process.

I had a wonder build experience with Pulte in Potomac Shores, VA. Andrew was a great company rep and Robbie provided phenomenal response and support as the project manager throughout the build process. Home was completed on time and had minor craftsmanship corrections at the celebration inspection. Pulte had zero issues with my private inspector's feedback prior to pre-drywall and final walk-through inspections, and I was free to visit the home to check progress throughout the build. Zero regrets on my decision. Greatly enjoying the home.

This is our first time buying a new construction build and we literally stumbled across this new construction site on a random Sunday afternoon. We met the builders sales agent, Jennifer, who gave took the time to explain to a couple of newbies what the new construction process. We needed an expedited timeline and with Jennifer's constant help, support, empathy and kindness we were able to move into a brand new, gorgeous Pulte townhome in just about 3 months from the day we met her on that Sunday afternoon. Everyone's experience with a new build is different and we had a few hiccups along the way, but I am taking the time to write this review to say that having a talented Sales Rep in your corner made all the difference for us. ... More

Ben at Pulte home was great!

Went with Pulte for their reputation as a national builder and we liked the area. There were a lot of included home features like basement, deck without paying extra. Outside of the length of time to get into our home - affecting all new construction; very pleased how they meet with you at each build phase and Mortgage company got us great rate.

Fantastic overall craftsmanship, teamwork, and finished product.

Overall a very good experience and professional.

Maybe built too fast, lots of problems found after closing. The maintenance department responded quickly.

Interior design, location, insulation quality are good.

Interest and pride exhibited by the selling agent and the field manager. They were available to answer my questions.

material, building satisfied good work

Built and delivered on time. Informed the progress of construction in a timely manner. Sales representative is very informative and friendly. All the products are delivered as in the sales agreement.

We're happy with the layout and the choice of flooring, tiles, and paint colors. However, the workmanship was hurriedly done to complete the job. There were many rough edges, chipped tiles, grout unsealed and excess grout and paint drips that should have been corrected. Also, our new washing machine required warranty work, which took seven weeks to get new parts installed. Pulte refused to replace with a working washer and turned the matter over to Whirlpool, who insisted that they would order new parts but had no idea when they would arrive.

Home is great with appliances and tiles and hardwood floors. All ceiling LED lights are very nice and bright the home. All staffs are friendly and quick response to any issue that I have concerning the home.

Overall pleased with experience, but one should be aware when moving into new construction that until the building has been “broken in” there will be issues like malfunctioning elevators, fire alarms accidentally triggered, etc.

The door to master bath is in awkward position. Conflicts with shower door when open. Slider hidden door would have been better. Similar issue with master suite door and hallway. I am not fully satisfied with insulation of floor of unit above us. I do realize in multi level living there will be some noise. I thought your system of insulation would be a little better.

Everything went well, except the delayed closing (only partially due to COVID-19). Build quality is very good.

Pre-settlement Pulte was responsive to issues. Since settlement have made Pulte aware of a couple of issues that have not been addressed in over 15 days. It appears that follow-up from both parties is needed.

Pulte built us a great home and delivery it on time. There were a few corners cut that were disappointing but overall it is a quality built home and they have been very responsive to the little issues that have come up. I would definitely buy Pulte again and would recommend them.

Great value. Nice home!

Not happy with the quality of the plants Pulte planted in our yard.One section no plants,Some of the plants died within the first month in our home!