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- Washington, VA
Pulte Homes Reviews in Washington, VA
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What Washington Homeowners Have to Say About Pulte Homes.
Read all 337 verified reviews from homeowners that built a new home with Pulte Homes in the Washington area. Washington homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Washington Area
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Customer Reviews
Pulte Homes - Great service
- Xuemei L.
- Verified HomeBuyer
- October 01, 2019
- Gaithersburg, MD
Great service
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Love my new home!
- Anonymous
- Verified HomeBuyer
- September 27, 2019
- Gaithersburg, MD
Love my new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Anonymous
- Verified HomeBuyer
- September 27, 2019
- Ashburn, VA
Will is great
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
We have been very satisfied with our new condo purchase from Pulte
- Gary M.
- Verified HomeBuyer
- September 18, 2019
- Gaithersburg, MD
Pulte staff worked hard to resolve issues and help us out when our closing was delayed at the last minute because of a fire inspection issue.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
we have pnly 2 complaints. First, thee are no doorbells installed in our condo. If someone comes to the door, we often don't hear them knock?? Second, there is no electriec outlet in the garage to vaccume our car or pump our bike tires!! Please address!!!
- Norman Z.
- Verified HomeBuyer
- September 17, 2019
- Gaithersburg, MD
see above!!!
Pulte Homes responded:
Hi Norman. We are so sorry that you have these issues but thank you for bringing them to our attention. Please email socialcare@pultegroup.com and our team will look into the situation. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy
- Barry S.
- Verified HomeBuyer
- September 12, 2019
- Gaithersburg, MD
My wife and I purchased at Downtown Flats in Gaithersburg. We are very happy with our decision and are pleased with the work Pulte did in creating our building and condominium unit.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great home
- Mukesh B.
- Verified HomeBuyer
- August 09, 2019
- Clarksburg, MD
Thoughtful design and value added features.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Premium quality and excellent customer service
- Raakesh B.
- Verified HomeBuyer
- June 05, 2019
- Herndon, VA
We had a very pleasant experience right from the first visit to closing. The team was very responsive and supportive throughout the process. We have worked with other builders and Pulte is by far the best. High quality materials, knowledgeable and supportive staff, great walkthrough and effortless closing. Overall, great experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great job!
- Pui S.
- Verified HomeBuyer
- May 04, 2019
- Ashburn, VA
Every meetings from signing the contract to move in were so helpful and useful, made the buying procedure clear and smooth
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Selling agent and Construction manager have been wonderful.
- Sabrina B.
- Verified HomeBuyer
- January 23, 2026
- Ashburn, VA
Buying the home was great. Easy, fair and pleasant. After moving in I’ve had several issues: My front door wasn’t weatherproofed in the dead of winter The finish on my bathroom cabinet handles is peeling off less than a month after move in A lot of caulking is peeling in various places My guest bedroom door hinge doesn’t align with my lock I didn’t have trash cans for a month My “hot” water was Luke warm at best Constant construction which I expected however, my driveway is always blocked by trucks and there’s trash in my yard constantly The quality of these homes is that of ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear the buying process was easy and pleasant, but we sincerely apologize for the number of issues you’ve encountered after moving in, as well as the inconvenience caused by ongoing construction activity. We understand how frustrating it is to experience problems with finishes, functionality, and follow-up in a new home, especially during the first month. We want to make our leadership aware of this, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Excellent service end to end
- Ayesha G.
- Verified HomeBuyer
- January 15, 2026
- Rockville, MD
The Pulte team was extremely responsive and transparent from the entire process - when we first walked in to see the home, all the way to post-moving in. Truly wonderful end to end service and care for the customer experience. Thanks for the amazing first time home buying experience!
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that our team was responsive and transparent from your first visit through move-in! Providing wonderful end-to-end service and truly caring about the customer experience is always our goal, and we’re honored to have been part of your first homebuying journey. Congratulations and thank you for choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great process!
- Andrea O.
- Verified HomeBuyer
- November 13, 2025
- Rockville, MD
The process was transparent and easy purchasing a home with Pulte. Our home looks great and the construction manager is so helpful in fixing stuff or informing us on how to maintain things as first-time homeowners.
Pulte Homes responded:
Thank you for sharing your experience. We’re happy to hear the homebuying process was clear and easy and that your construction manager has been so helpful and informative! It’s great to know you’re enjoying your new home and learning along the way as first-time homeowners. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Appreciate the extra touches
- Anonymous
- Verified HomeBuyer
- August 16, 2025
- Fairfax, VA
Pulte did a great job of communicating during the building process with pictures and updates. I appreciate the little touches for no extra cost like tile to the ceiling in bathrooms.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear that you appreciated the consistent communication and photo updates during your build! It’s wonderful to know those thoughtful design touches made a difference in your experience. Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Anonymous
- Verified HomeBuyer
- March 12, 2025
- Boyds, MD
Appreciate the pre-drywall, final walkthrough meetings where builder explained everything in great detail.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are so glad that you had a great home-building experience with us and were kept informed throughout the process. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Fantastic
- Katherine P.
- Verified HomeBuyer
- February 26, 2025
- Ashburn, VA
The level of professionalism and responsiveness to my questions and concerns has exceeded my expectations.
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
I had great experience
- Siddharth P.
- Verified HomeBuyer
- January 12, 2025
- Boyds, MD
I had a great experience buying a home with Pulte Homes. The sales rep, Bridgitte, is excellent and has helped me with questions and issues. She gives good advice on what to do.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent
- Bryant H.
- Verified HomeBuyer
- December 25, 2024
- Leesburg, VA
Everyone from sales to customer support have been great!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall good
- Natnael M.
- Verified HomeBuyer
- November 28, 2023
- Dumfries, VA
Good communication , quality of workmanship and material is really great!!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
The celebration briefing on the home
- Dana H.
- Verified HomeBuyer
- July 27, 2023
- Dumfries, VA
It was a very detailed briefing on every item in the home. The person displayed in depth knowledge and pride in the home that the company built. He identified items that need to fixed or replaced after closing. The team was very enjoyable to work with through the entire process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
EASY
- Farhad S.
- Verified HomeBuyer
- March 02, 2023
- Dumfries, VA
Pulte made it easy to buy. The quality is good. The personnel are helpful. At the end the whole process left a good feeling with us
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Awesome experience with a new built house!
- Huy H.
- Verified HomeBuyer
- November 11, 2022
- Dumfries, VA
It was the first time experience purchasing a brand new home built from the ground up! It was the fascination process of seeing how the house was constructed through many stages from the ground to wood frames and to a complete house with all features and options inside and outside at the end! It was also the great process and experience with Pulte staffs, i.e ., sale representatives, design center, loan advisors and on-site foremen/engineers, who were very knowledgeable, helpful and professional from the beginning, during and towards the end of the whole purchase process! Over all, it ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great experience.
- Nichelle B.
- Verified HomeBuyer
- July 27, 2022
- Dumfries, VA
Great experience. We recommend Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Pretty great house!
- Jay P.
- Verified HomeBuyer
- July 06, 2022
- Herndon, VA
The build quality is great! The house is little bit small, some interior question marks here and there, but overall- it's a great house!
Total Score 5
Quality 5
Trustworthiness 4
Value 3
Responsiveness 4
Good customer service
- Maurice L.
- Verified HomeBuyer
- May 04, 2022
- Dumfries, VA
Great sales rep and construction team.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - I do not really care to have large stone in the driveway!
- Gianni S.
- Verified HomeBuyer
- April 13, 2022
- Gaithersburg, MD
I do not really care to have large stone in the driveway! The garage door seems to be very small. The garage walls were not properly finished!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
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