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Pulte Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Pulte Homes.

Read all 326 verified reviews from homeowners that built a new home with Pulte Homes in the Houston area. Houston homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.4 out of 5 stars in Houston Area

326 Reviews in Houston Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

Pulte Homes in Houston Area

View Homes

Customer Reviews

Excellent customer service throughout the building process

  • Erick C.
  • Verified HomeBuyer
  • July 14, 2020
  • Katy, TX

The entire Pulte team provided top-notch customer service, making the process much easier than expected. The sales rep and the building field manager in particular were very responsive and informative regarding all of our questions, and they delivered on every point. The warranty team so far has also been very quick to respond to the few (very) minor fixes we have found.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Real People

  • Michael C.
  • Verified HomeBuyer
  • June 25, 2020
  • Katy, TX

Pulte was extremely flexible in our purchase process and helped us navigate circumstances peculiar to our purchase process. Really appreciate their patience in the entire time we dealt with them. Happily settling into our new home.

Pulte Homes responded:
We so appreciate you taking the time to leave a review and we are so pleased that you had a wonderful experience. Thank you for sharing and we wish you all the best in your new home. ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Everybody that worked with us were very helpful.

  • David B.
  • Verified HomeBuyer
  • June 25, 2020
  • Katy, TX

Everybody that worked with us were very helpful. Always there for us when we need them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing service

  • Kimber H.
  • Verified HomeBuyer
  • June 24, 2020
  • Spring, TX

Amazing service from beginning to end. Brian went above and beyond making sure we were happy with our home.

Pulte Homes responded:
Thank you for sharing your experience, we couldn't be happier to hear that you were given excellent service throughout your new home build. We wish you many more years of happiness in your new home! ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our home

  • Tammy P.
  • Verified HomeBuyer
  • June 16, 2020
  • Katy, TX

Floor plan is awesome and quality of home is great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Agent and Builder worked like a solid team.

  • Mahesh D.
  • Verified HomeBuyer
  • June 10, 2020
  • Richmond, TX

Roxanne (Pulte Realtor) and Tim (builder) worked like a sold team to ensure my family had a quality build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Good experience overall.

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2020
  • Katy, TX

Good experience overall. We love our new Pulte Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!

  • Dustin P.
  • Verified HomeBuyer
  • May 28, 2020
  • Spring, TX

We had a wonderful experience from start to finish with Pulte. We would definitely recommend it to anyone looking for a new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Service

  • Lisa M.
  • Verified HomeBuyer
  • April 15, 2020
  • Houston, TX

I give Pulte 5 Star Service from the time I submitted application to closing. Everything was organized and communicated to give me the best options to purchase my new home. I love the experience and highly recommend to others.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Apart from initial set backs which were remediated, we are very

  • Sarada B.
  • Verified HomeBuyer
  • April 15, 2020
  • Houston, TX

Apart from initial set backs which were remediated, we are very happy with the house that Pulte has built for us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Proud to own Pulte

  • Renee F.
  • Verified HomeBuyer
  • April 08, 2020
  • Katy, TX

From our first visit to the model home and all throughout the entire construction process, Alex, Javier and their team kept us well informed and up to date. No questions were ever too small and they never seemed bothered by our visits. Their professionalism and experience shined bright! We are extremely pleased with the workmanship of our new home. It is more beautiful than we could have ever imagined. Thank you Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Consistent service

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Spring, TX

Patient and consistent with the service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Home.

  • Adeola O.
  • Verified HomeBuyer
  • March 25, 2020
  • Katy, TX

We love our home and the process was really smooth. Thanks to Alex and Javier for helping us through the process. They attended to our needs whenever we called on them. Alex was very thorough in dealing with Our request and making sure we are always happy. She is Phenomenal and knows her stuff. I will recommend Pulte any time. So far there has been no issues living in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - I love my first new home.

  • Deshawn T.
  • Verified HomeBuyer
  • February 11, 2020
  • Spring, TX

I love my first new home...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

An overall good experience. I love my new home!

  • Patricia M.
  • Verified HomeBuyer
  • February 11, 2020
  • Katy, TX

Selena and Brian were very available and helpful to me throughout this experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything went pretty smooth

  • Tyler O.
  • Verified HomeBuyer
  • January 30, 2020
  • Katy, TX

The build went smooth on time and wasn't the horror story I imagined. Everyone was professional

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - When I had questions on anything regarding my home they always

  • Leticia E.
  • Verified HomeBuyer
  • January 28, 2020
  • Spring, TX

When I had questions on anything regarding my home they always helped Brian was the one responsible for my home was great I really recommend him he's great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Oluwatosin S.
  • Verified HomeBuyer
  • January 15, 2020
  • Katy, TX

The team we worked with was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Field manager was very professional and answer all of our questions.

  • Juan M.
  • Verified HomeBuyer
  • January 14, 2020
  • Spring, TX

Field manager was very professional and answer all of our questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home

  • Michael C.
  • Verified HomeBuyer
  • January 08, 2020
  • Houston, TX

Great new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Jenny H.
  • Verified HomeBuyer
  • December 20, 2019
  • Spring, TX

The whole process from meeting with the employees from different department; they were all very helpful and patient. They do their best to meet your needs in what you want in your new home. We are satisfied and happy with our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience with Pulte

  • John R.
  • Verified HomeBuyer
  • December 04, 2019
  • Katy, TX

People involved from sales to the building superintendent were knowledgeable and responsive. Good people to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding shopping experience

  • Miguel M.
  • Verified HomeBuyer
  • November 16, 2019
  • Houston, TX

Best shopping experience a first-time home owner could ask for. I know, it’s my first, so “I can’t compare”. But I am a Customer Service professional with high expectations and love for attention to detail. Pulte delivered. Period.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good quality home

  • Patrick P.
  • Verified HomeBuyer
  • October 16, 2019
  • Richmond, TX

Very good quality home. They repaired issues quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Great company, They are professional and proficient.

  • Miguel H.
  • Verified HomeBuyer
  • October 11, 2019
  • Spring, TX

Great company, They are professional and proficient. 100% trust.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5