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Pulte Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Pulte Homes.

Read all 326 verified reviews from homeowners that built a new home with Pulte Homes in the Houston area. Houston homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.4 out of 5 stars in Houston Area

326 Reviews in Houston Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

Pulte Homes in Houston Area

View Homes

Customer Reviews

Sales representative was informed, motivated, courteous and responsive.

  • Stansbury D.
  • Verified HomeBuyer
  • May 13, 2021
  • Katy, TX

Organize and prepare. Study the material provided and choose carefully with an eye on cost and value.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Overall good experience.

  • Craig P.
  • Verified HomeBuyer
  • April 08, 2021
  • Katy, TX

Overall good experience. Good: My salesman Brad (while still my salesman) and the field manager Steve. Steve was always accommodating and a source of knowledge. Not so Good: Purchased during pandemic and could not go to design center personally to see samples. Had to seek that out on my own to the best of my abilities. That part of the buying process, in my opinion was unfair. I was sold a home with a mask on but couldn’t get the same when time to design my first home?

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - With PULTE, as with any other builder, you really need to check

  • Julian R.
  • Verified HomeBuyer
  • January 27, 2021
  • Richmond, TX

With PULTE, as with any other builder, you really need to check that everything that was in agreement was met....

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - It was a good experience overall.

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Spring, TX

It was a good experience overall. I would like the quality of the products to be better.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Pulte Homes - Our overall experience with Pulte was very positive, with a few

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Houston, TX

Our overall experience with Pulte was very positive, with a few small but bothersome issues. There were a few repair items we pointed out to the build team during our various meetings. While some of those were addressed upon reinspection, others weren’t and we had to repeatedly ask for some minor repairs and touch ups to be completed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Fast build for standard options

  • Matthew R.
  • Verified HomeBuyer
  • November 04, 2020
  • Houston, TX

The build was fast. The homes are very assembly line and common standard. Don't expect anything great or cutting edge but, for the money it's pretty good

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Happy customer

  • Etinosa O.
  • Verified HomeBuyer
  • September 01, 2020
  • Richmond, TX

Pulte Exceeded expectations at all levels of the home building process. We are very happy with the finished home. Very elegant!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great experience overall

  • Andri D.
  • Verified HomeBuyer
  • August 25, 2020
  • Katy, TX

Every step of the process was pretty straightforward and easy except for Pulte Mortgage, that was a terrible experience. I do not recommend using them. But everyone else involved were beyond great and helpful.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall new home thoughts

  • Anthony T.
  • Verified HomeBuyer
  • July 22, 2020
  • Spring, TX

Design center needs to take extra time to make sure the buyer understands everything that is being selected. The overall quality of construction is great. The cleanup before the home owner could be better. We have a lot of grout that is smeared all over the tiles. It will take a long time to clean it. The tile installer was good on the floor but the kitchen back splash and shower stall tile could be better. The grout in the shower was very sloppy and the cleanup wasn't done properly. No one seemed to care when I expressed my concern.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good Experience the only thing is some minor details were not provided

  • Ashwini J.
  • Verified HomeBuyer
  • June 02, 2020
  • Katy, TX

This is my first house, i really like the quality of Pulte and design but the only thing was few minor details were not discussed not a major issue but like gas connection at the backyard patio and light fixture at gathering room.. rest everything is great.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Good

  • Charles P.
  • Verified HomeBuyer
  • January 28, 2020
  • Spring, TX

Was painless and fast.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

I love this floor plan!!

  • Rafael A.
  • Verified HomeBuyer
  • January 08, 2020
  • Richmond, TX

One month after closing everything is working great!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Pulte Homes - make sure that final punch is done at least one week in advance

  • Annette E.
  • Verified HomeBuyer
  • November 13, 2019
  • Spring, TX

make sure that final punch is done at least one week in advance of your closing date.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Ensure all walk through items are completed before sign.

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Tomball, TX

Ensure all walk through items are completed before sign.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Home owner

  • Hoa T.
  • Verified HomeBuyer
  • October 30, 2019
  • Tomball, TX

So far so good, we are just here for 45 days, no problem found. Good small community.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

very good

  • Gulova P.
  • Verified HomeBuyer
  • September 18, 2019
  • The Woodlands, TX

it is complicated to have every little detail worked out, however you do a pretty good job in this regard just a matter of having some areas duly cleaned for delivery...acces gate, garage for example.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Love our New Home

  • Elizabeth E.
  • Verified HomeBuyer
  • July 17, 2019
  • Richmond, TX

Working with everyone, from sales to close and a great experience. Answered all our questions and they were very helpful.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall buying experience

  • Ekenemchukwu O.
  • Verified HomeBuyer
  • June 05, 2019
  • Richmond, TX

I wish there is better communication among teams working with clients. It would have made a lot different had loan team communicated more with the builders so that everyone would be on the same page rather than leaving the client to figure things out themselves.

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 5

Pulte Homes are truly built to be Lived-In

  • Milind P.
  • Verified HomeBuyer
  • May 22, 2019
  • The Woodlands, TX

Realistically priced and good to very-good quality of materials and workmanship, Pulte Homes are truly built to be lived-in. The designed living spaces feel like they are made with real-life conditions and not model-quality living. I found the people who work for Pulte are very friendly and down to earth. The only suggestion I would give to new home buyers is to do a regular inspection of your home during the build process and you will save yourself a lot of future frustrations.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall satisfied

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Richmond, TX

Pulte homes are very functional and have great open floor plans. I'm overall satisfied with the purchase of our home, but if you are looking to purchase a Pulte home be aware during the final walk through. I started noticing the the quality of the paint, tile and overall build which is not excellent, but average.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Well done

  • Vedasto H.
  • Verified HomeBuyer
  • May 09, 2019
  • Richmond, TX

Pulte does good work. I would recommend buying a home from them.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Interesting home designs

  • Angel A.
  • Verified HomeBuyer
  • May 01, 2019
  • Houston, TX

The homes and community are very interesting. You can count on Pulte to finish what it started, unlike other builders who initiate a community then end up leaving parts of it to another builder that the community looks hodge podge in the end. The sales and design process was great, but execution leaves more to be desired though.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Cautiously optimistic

  • James K.
  • Verified HomeBuyer
  • February 17, 2026
  • Conroe, TX

So far, I am excited about my new Pulte home, and overall I feel that my experiences were generally positive. The sales agent, Tamu, in particular was incredible to work with and very helpful. I do have some reservations about aspects of the closing, as it was moved up by a week due to nearing the end of the year, which led to many aspects feeling rushed. This is all the more frustrating due to progressively finding more concerns about the home over the almost 2 months living here, including areas that corners were cut or elements that are not working as intended (or at all). This certainly ...

Pulte Homes responded:
Thank you for sharing your thoughtful feedback. We’re glad to hear you’re excited about your new home and that Tamu provided such great support, though we’re sorry parts of the closing and post-move-in experience have caused concern. We understand how important workmanship and follow-through are, and we’re committed to addressing these concerns. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Nice house, Ok Service but once you purchase, you wont hear from anyone again.

  • Carmyn R.
  • Verified HomeBuyer
  • July 23, 2025
  • Manvel, TX

I still have issues that I've submitted on through the portal that have been un resolved. I have a lose spindle on my stairs, the a/c still runs hot in certain rooms even after having someone come out.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your issues remain unresolved, especially regarding the loose stair spindle and inconsistent A/C performance. We'd like to make our leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Good

  • Mohammad A.
  • Verified HomeBuyer
  • December 25, 2024
  • Katy, TX

Good but found out alot issues that took time to be addressed and multiple times but overall Ryan was great

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4