Pulte Homes Reviews

My experience with Pulte homes was very positive. They make a quality home and are very responsive when/if there is ever the need for a warranty call. I was impressed with Pulte from my first contact to my last contact with every person. My experience with Pulte is very positive.

It has been about 3 months since we closed on our Pulte home at Seaflower! We could not be happier. Pulte has been great throughout the process. Every step of the way; from the sales experience to the mortgage process, to the closing and post-closing experiences. The welcome gift was unexpected and so thoughtful, thank you again Amber. Pulte truly stands behind their homes. Hannah helped resolve a minor cosmetic issue that we had, immediately without hesitation. We would like to thank the Pulte team for making our experience so pleasant and for building us a great home.

I was excited to buy a new home but that turned into a disappointment as the builder dropped the price of adjacent condos by over $35000 the day after I closed. They wanted to grab whatever extra money they could before dropping the prices

We have had repairman in our home every week since we closed 6 weeks ago. Someone comes in and fixes something then someone else will come back and fix what was just fixed. Before closing we consistently had to be on the watch because of the mistakes that were being made. On day of closing the master bathtub moved, the island was *****. We had to.point out to the PM that the front entry was *****. The Project Manager has a nasty disposition every since we fussed about the errors. She said the house would be perfect by the closing which it was not. We have j6st accepted spotty workmanship because we are tired of having people in our house. Repairman left messes everytime they came i. ... More

Best one so far. Least amount is issues during and post construction. The got the build exactly as we ordered it.

Our experience over all was very satisfactory. The initial purchase of property there was no pressure and but the support given by the sales rep was very much appreciated. The of the designer was also very much appreciated as welll. Once the construction process started the updates and the communication with the Construction Managers was Good. The Pulte Construction Team worked though every issue we addressed prior to closing . We enjoyed working with Pulte and realize no process is ever perfect but the willingness to work with us was very much appreciated.

I really love the Continental floor plan, the layout, and the overall home and neighborhood. However, the rating was influenced by several workmanship and finishing issues we noticed after moving in. Some items required follow-up and correction, which was disappointing for a new construction home. Overall, we are happy with the house, but I expected better attention to detail and quality of workmanship.

Nothing else to say….we are happy with our choice of Glen Eagles Pulte.

Nice home with some nice features. Above average and good value. After closing punch list and some warranty

Poor quality of kitchen cabinets (I paid for upgraded ones), wall and ceiling flatness is poor, wall paint is awful quality, and overall craftsman is low quality.

We got a great deal on a beautiful home. You can tell that the quality and craftsmanship and care has been there from start to finish any minor issues that we've had to address. The warranty team has been there to provide that for us. I would highly recommend using them as a builder. You won't go wrong.

We loved how the Pulte Homes design. Buying a property from Hummingbird Crossing are the best decision we ever made. The location are amazingly close to anything like *****, Seattle Outlets, casino's etc.

The whole process, from start to finish, was smooth and seamless. Everyone was very welcoming, friendly, and professional, which made the entire experience great.

My experience with Neal ***** and Mike ***** was awesome. I could not have expected a better level of professionalism. In terms of the quality of workmanship, it could be better. There are things that were not installed neatly. The workers could have done a better job in that area.

The Pute Staff at the ***** were very helpful throughout the buying, design sections, construction and turn over stages of our home. The few items that needed to be addressed after taking possession were resolved quickly.

[TRANSLATED FROM ES] It's been quite a process, but in the end it was worth the wait!

Many issues with construction already. All we were told was to write it down and file for warranty.

During the final walkthrough, the construction boss told my wife and me that he is #1 in the US for his customer service. He indicated that he expected a 10/10 in the survey - not 9/10 or, God forbid, lower.. If we cannot do it, do not complete the post-closing email survey. The tone/verbiage came across as a demand- not a request. Inpacted the home buying experience. I am a jaded corporate veteran and normally do not take *requests* for 10/10 unusual. But this was a bit too much for me and especially my wife. I skipped the email survey. I have not had any trouble with the home so far, but will keep my fingers crossed. As they say, "pride goes before the fall". Nevertheless, I gave 4/5 stars for now- time will tell if I did right. Happy to bump up to 5/5 after I live there for 12 months :-) ... More

The entire process from start to finish was excellent My disappointment was the final turnover of the home , which lack attention , i.e the way the small details were missed , not cleaned thoroughly inside and out , sticker on cabinets left on, window seals left with cement and dust particles in the tracks , corking around the home ,especially the front door different colors and thumb prints , cement around the outside electrical and gas equipment. Woodwork painting not rub down prior to painting . Carpet at the seams not finished , carpet hairs not tucked in at the entrance .

My agent submitted my backyard construction application about a month and a half ago and have already provided all of the required documents. However, I still have not received any response or update from the *****. I'm not sure what the relationship is between the ***** and Pulte Homes. If they are completely separate entities, please feel free to disregard this concern. However, if the HOA is managed by or affiliated with the same company, I would greatly appreciate it if you could look into this matter and help follow up on the status of my application. I also understand that the owners of two neighboring homes are experiencing the same issue and have been waiting for a response from the ***** as well. And as title said, all other experiences are really good, thanks Thank you very much for your assistance. ... More

Although we have had only a few issues, the response has been slow. One issue with the guest shower the contractor refused to look at it and they suggested we are responsible for the crack in the shower tub. Our rep at Pulte is trying to get it resolved but it has been almost 6 weeks and nobody has come to our home to ***** the issue in person. They are going on only the pics I provided. I believe I have four issues issues that have been recorded and one has been resolved.

Out construction manager was wonderful but the issues we have had since before closing and found after they are very slow to fix or even follow up on. Communication has been nearly 0. We have drawers we can't even use due to Installation issues.

We just had several things that weren't done correctly, also just feel it was mediocre work for a very high price.

the sales process was great as was the selection of options. The failures all came at the end when it was time to close. Poor workmanship of trim details on stairs. There was installation glue all over the floors even thought they had been cleaned. The flooring contractor used paint thinner and Clean erasers to remove the glue and now the finish has been compromised. They are extremely slow to fix things that were noted at the pre delivery walkthrough. I've been here seven weeks and am still waiting for some repairs to be done. The subcontractors appear to be a problem and construction managers keep changing so nothing gets finished. I would not buy another Pulte home based on the problems I'm still dealing with. ... More

We struggle with writing this review because we really enjoyed the people we worked with, but unfortunately, the quality of the finished product is lacking. In spite of our best efforts to communicate along the way and have detailed discussions on site, there are still items that are not up to basic standards of a quality new build. These include but are not limited to interior paint coverage (there are several places where the paint was just missed on the walls, specifically along doorways), rough texturizing on the walls, a crack in a bathtub, gouges in a window frame, scratches in the glass of several windows, VERY dirty windows upon move in (seriously, just wash the windows!), finish marring on the kitchen cabinetry, a scratch on the tile floor of the primary bathroom and the dining room light fixture isn't centered in the room (super annoying, like what?!). These are the items we have noticed after living in the house for about a month. We paid for extensive upgrades in our house to avoid these types of issues and are frustrated that we didn't notice them prior to closing. ... More