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Pulte Homes Reviews
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What Real Homeowners Say About Pulte Homes
With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16188 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.
Customer Reviews
Great Home- Great Experience!
- Anonymous
- Verified Homebuyer
- May 23, 2019
- Georgetown, TX
As this being my first home buying process- Pulte made the experience enjoyable, contrary to all the horror stories I've heard with home buying. The staff was very responsive and knowledgeable. The Builder was also very pleasant to work with. Everything that was promised was delivered with great quality and satisfaction. Not once did I feel I was getting the run around or receiving false information. The quality of the home superb and I'm happy to have them as my first home builder.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
This was my first new home build
- Anonymous
- Verified Homebuyer
- May 23, 2019
- Red Rock, AZ
Pulte company and builders made the transition very easy and the work came out beautiful. I would hire this company again, if I ever decide to move.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - great
- Anonymous
- Verified Homebuyer
- May 23, 2019
- Ann Arbor, MI
great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Homes are truly built to be Lived-In
- Milind P.
- Verified Homebuyer
- May 22, 2019
- The Woodlands, TX
Realistically priced and good to very-good quality of materials and workmanship, Pulte Homes are truly built to be lived-in. The designed living spaces feel like they are made with real-life conditions and not model-quality living. I found the people who work for Pulte are very friendly and down to earth. The only suggestion I would give to new home buyers is to do a regular inspection of your home during the build process and you will save yourself a lot of future frustrations.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Disappointed
- Anonymous
- Verified Homebuyer
- May 22, 2019
- Carmel, IN
We are not happy with the quality of the house built by Pulte. Our previous home was also a Pulte home and was in a great condition after more than 10 years. We are disappointed to see that the quality has gone down with the new house even though it is a more expensive home. There were many errors in the building process that we caught and had to bring to the field manager's attention. There were still many issues that need to be addressed after the closing.
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed as it our goal to deliver a great home and home buying experience. We have passed along your comments to our local leadership team and encourage you to reach out to us at socialcare@pultegroup.com if you'd like to share any additional feedback. --Sarah
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Good value but beware fit and finish issues.
- Edwin S.
- Verified Homebuyer
- May 22, 2019
- Ann Arbor, MI
Pulte builds homes in a factory, but the fit and finish is done by local craftsmen. Some are very good, others are not as good. Fortunately, Pulte is very responsive to fix any issues, but the buyer must do the work of identifying and listing problems. An inspector is helpful to look for major faults, but things like painting errors require careful examination by the buyer. Do not blow that off!!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Not too shabby!
- Paul R.
- Verified Homebuyer
- May 22, 2019
- Chaska, MN
This was my first home to buy so expectations were somewhat fulfilled!!
Total Score 5
Quality 5
Trustworthiness 3
Responsiveness 5
Pulte Homes - we actually started off with J.
- Skylar H.
- Verified Homebuyer
- May 22, 2019
- Mesa, AZ
we actually started off with J.T. as our site manager and we loved him ! then around the time of our drywall inspection we got switched over to Hector and we were hesitant just because this was not only our first "new build" but our very first home buying experience. however once we met Hector and talked to him for a bit we were relieved at how amazing he was. he made sure to always get back to us whenever we reached out and over all we just got the feeling that he really cared about everything that was going into our house. Hector is just awesome overall and i really hope every customer ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very good design, great people, workmanship could be better.
- Robert O.
- Verified Homebuyer
- May 22, 2019
- Berlin, MD
Pulte staff are very friendly and helpful. Design of the open space home is well thought out, save the Jack and Jill bathroom, which is small. Attention to detail with some of the craftsmanship should be better.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Pulte Homes - We are new homeowners and have loved everything about our Pulte
- Shaun J.
- Verified Homebuyer
- May 22, 2019
- Mesa, AZ
We are new homeowners and have loved everything about our Pulte home and the Pulte company that we have experienced thus far.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good experience
- David H.
- Verified Homebuyer
- May 22, 2019
- Peoria, AZ
The experience was good over. I especially appreciate the Pulte realtor. She was excellent
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Excellent service
- Rosenna L.
- Verified Homebuyer
- May 22, 2019
- Orlando, FL
Absolutely love this builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great home buying experience.
- Chidozie A.
- Verified Homebuyer
- May 22, 2019
- Albuquerque, NM
Great home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
I’m very satisfied
- Marina K.
- Verified Homebuyer
- May 22, 2019
- Mountain View, CA
I’m happy with quality, customer service Is very good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pretty good
- Anonymous
- Verified Homebuyer
- May 22, 2019
- Vernon Hills, IL
Not bad, a bit below my expectation.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
I am happy with the townhouse that I recently bought.
- Jia L.
- Verified Homebuyer
- May 22, 2019
- Sudbury, MA
Pulte is a good builder, During the development, Pulte provide three orientations: pre-construction, pre-drywell and pre-closing. It is helpful to know how the house is built by Pulte. After closing, the customer care manager is very nice and responsible. He makes every effort to help owners resolving the issues.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - What a wonderful experience
- Gail P.
- Verified Homebuyer
- May 22, 2019
- Palm Springs, FL
What a wonderful experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great
- Susanty R.
- Verified Homebuyer
- May 22, 2019
- Katy, TX
Great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Underwhelmed
- Jerry M.
- Verified Homebuyer
- May 22, 2019
- Fort Mill, SC
I don’t think the follow-thru matched the promises.
Pulte Homes responded:
We apologize that we didn't live up to our promises and we'd like to know how we could do better. Please feel free to email us at socialcare@pultegroup.com with additional feedback. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Price and Quality May Not Be Synonymous
- Anonymous
- Verified Homebuyer
- May 22, 2019
- Las Vegas, NV
Our new home is beautiful and the quality is without question. However, don't think that a high price home is without its faults. Pulte has been fixing the issues, but response is very slow and communication is sporadic. At least things are being fixed. I would buy this home again, despite the issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Happy Happy
- Timothy N.
- Verified Homebuyer
- May 22, 2019
- Naples, FL
The home is great & we could not be happier with the quality & support we received from the Pulte building team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Home
- Kenneth N.
- Verified Homebuyer
- May 22, 2019
- Johns Island, SC
The build process went well. We were kept updated on progress. Our home is beautiful and we love all the features. The sales associate was really helpful in finding our lot. The design associate was very good at helping us decide on what options we wanted.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Homes - Issues have been slow to get resolved post move in.
- Lauren W.
- Verified Homebuyer
- May 22, 2019
- Celina, TX
Issues have been slow to get resolved post move in.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Great homebuilding experience
- Jason E.
- Verified Homebuyer
- May 22, 2019
- Fishers, IN
I was very happy with the experience, especially the design studio and the communication and responsiveness of the construction manager.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - My pulte home is beautiful!
- Anonymous
- Verified Homebuyer
- May 22, 2019
- Avon, IN
My pulte home is beautiful! No home is perfect, but pulte made the process easy and my home is beautiful
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
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