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Pulte Homes Reviews
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What Real Homeowners Say About Pulte Homes
With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16188 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.
Customer Reviews
Subcontractor work/craftsmanship is disappointing
- Alan F.
- Verified Homebuyer
- June 11, 2019
- Albuquerque, NM
Pulte staff good to work with. Overall quality of workmanship/construction is well below the standard for the price and “luxury townhomes”
Pulte Homes responded:
We're sorry to hear that you're disappointed and we encourage you reach out to us at socialcare@pultegroup.com if you'd like to talk to us about your experience. --Sarah
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Good value
- Magdaline B.
- Verified Homebuyer
- June 11, 2019
- McKinney, TX
Pulte homes are a good value. The neighborhood is great, quiet and safe.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Positive
- Anthony C.
- Verified Homebuyer
- June 11, 2019
- Fort Myers, FL
Perform a thorough walk through before closing and clearly document any items requiring repair by Pulte.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Catalina Home
- Leandre W.
- Verified Homebuyer
- June 11, 2019
- North Las Vegas, NV
This was the best experience from the sales agents all the down to the lenders. Me and my husband are first time home buyers and we didn’t really understand the process. They literally walked us through the entire process ,gave us so much confidence . We had tried this process with other community’s but just never felt right. Everyone here was genuine and had our best interest at hand . Thank you Pulte !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Properly addressing concerns in a timely manner
- Rachel K.
- Verified Homebuyer
- June 11, 2019
- Johns Island, SC
Properly addressing concerns in a timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great house thank you so much
- Ivan S.
- Verified Homebuyer
- June 11, 2019
- Louisville, KY
Great house thank you so much
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied Customer
- Lee S.
- Verified Homebuyer
- June 11, 2019
- Odessa, FL
Have nothing but good things to say about the Pulte team. Roger kept me informed each week with updates and addressed and question I might have. Thanks again!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Solitude Pulte
- Anonymous
- Verified Homebuyer
- June 11, 2019
- Las Vegas, NV
Great neighborhood and nice single level floor plans.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing experience
- Priyaranjan D.
- Verified Homebuyer
- June 11, 2019
- Phoenix, AZ
Had a great experience end-to-end with Pulte homes. Traversed thru the process as a first time home buyer and got amazing support from Pulte that ensured everything went well without any major hitches. Very happy with the quality, experience and the end product.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte feedback
- Anonymous
- Verified Homebuyer
- June 11, 2019
- Phoenix, AZ
Go over the floor plan layout with a fine tooth comb before you go to the design center. Sit with your sales rep to go over every single detail. Do not assume anything. The model may not exactly represent every feature of the home you are having built. .
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Moving south
- Anonymous
- Verified Homebuyer
- June 11, 2019
- Bluffton, SC
Everyone from start with salesman to finish with after move in attention was terrific!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Love, Love, Love my new house!!! :)
- Tracy C.
- Verified Homebuyer
- June 11, 2019
- Phoenix, AZ
I worked with Shannon and Scott during the purchasing/building of my new home. I can't say enough about my entire experience with Pulte. Both Shannon and Scott have been so great to me. They are super responsive, friendly and have made my purchase/building completely flawless.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Super Satisfied
- Aramis S.
- Verified Homebuyer
- June 11, 2019
- Bonney Lake, WA
Buying and building with Pulte Homes was a great experience! All Pulte employees were professional, courteous, and friendly. My family and I felt informed and comfortable throughout the home selection, financing, design, and build process. We were provided with helpful information and regular follow-ups after the initial walk through of the model until we received the keys to our new beautiful home. It was an exceptional experience and we are super satisfied!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - If you are considering a Pulte home, I would strongly encourage
- Anonymous
- Verified Homebuyer
- June 11, 2019
- Westfield, IN
If you are considering a Pulte home, I would strongly encourage you not to! This experience has been nothing but a nightmare. Quality and attention to detail are severely lacking. After spending a significant amount of time after closing having contractors correct items, they actually have created more issues and damages because no one from Pulte is managing the process. Pulte relies in the homeowner to find things or otherwise they hedge on it being overlooked.
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have and we'd really like an opportunity to discuss this feedback with you. Please email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte made things easy and quick
- Jordon E.
- Verified Homebuyer
- June 11, 2019
- Phoenix, AZ
From looking at homes to financing, everything went smooth and as expected. Follow up after move in was also helpful by having weeks to live in the house to notice issues and have them addressed. This was our first new build and would certainly recommend Pulte as a builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall Good Experience
- Anonymous
- Verified Homebuyer
- June 11, 2019
- Sugar Grove, IL
We had an overall good experience purchasing our home with Pulte. Throughout the process, the availability of staff was amazing and they answered our many questions. We were pleased that Pulte provides/partners with multiple services such as mortgaging and insurance. It helped make the process smooth as all of those parties can then communicate with each other. They also offered very competitive pricing in our situation. Some feedback I would give to new home buyers, especially in new construction, would definitely be to know what you want in a home, and what options are available for homes. ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Pulte home experience
- Michael W.
- Verified Homebuyer
- June 11, 2019
- Buckeye, AZ
The pulte home experience was great. From Eric in sales & pulte Mortage chase & David right to Don field construction no worries for us the home owner . Can’t go wrong with a pulte Home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Jimmy was wonderful to work with!
- Klara W.
- Verified Homebuyer
- June 11, 2019
- Liberty Hill, TX
Jimmy was wonderful to work with!! Super helpful and went above and beyond to ensure I was happy with my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Energy efficient
- Luis R.
- Verified Homebuyer
- June 11, 2019
- Melissa, TX
Love my home
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - All of the workers were always so helpful and quick to satisfy
- John C.
- Verified Homebuyer
- June 11, 2019
- Henderson, NV
All of the workers were always so helpful and quick to satisfy you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent service
- Gayle M.
- Verified Homebuyer
- June 11, 2019
- Sudbury, MA
Gary, Peter and Bob have been wonderful. Gary and Peter have gone out of their way to fix any issue that has come up. Always, polite, friendly and willing to lend an extra hand. Bob has kept us informed every step of the way of the construction delay. Everyone took into consideration our circumstances and Made our move as easy as possible.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Nice home by nice people!
- Steven E.
- Verified Homebuyer
- June 11, 2019
- Punta Gorda, FL
Nice home by nice people!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Painting has to be better
- Anh T.
- Verified Homebuyer
- June 11, 2019
- Commerce Township, MI
Painting has to be better
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Great experience with Pulte
- Andrea K.
- Verified Homebuyer
- June 11, 2019
- Peachtree City, GA
The Pulte office in Denver did a great job communicating both with phone calls and e-mails. Also the builder did an excellent job,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes build by our family for your family
- Jimmy P.
- Verified Homebuyer
- June 11, 2019
- Buckeye, AZ
We love our new home , then home loan dept was so kind and friendly , our field manager was so kind we felt as if we were working with a family member , our home sales rep was wonderful at answering all our questions . the title company was so amazing they were on time and answered any questions we had that made our home buying experience fun and stress free . I would recommend Pulte Homes to my friends and family because Pulte Homes are built by families for your family . What a better way to say Welcome Home .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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