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Pulte Homes Reviews

What Real Homeowners Say About Pulte Homes

With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16189 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.

Pulte Homes

has 4 out of 5 stars overall

16189 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

In House a Month

  • Steven O.
  • Verified Homebuyer
  • August 01, 2019
  • Monroe, WA

There were a few problems that came up during the build of our house. That's to be expected. Each time the problem was resolved so I came to trust the build team. We have been in the house a little over a month and are happy with how it turned out. There are a few pickups we have submitted for the 30 day warranty period. A representative is scheduled to come to the house to look into them next week. I am hoping we will get the same kind of response we got from the build team.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Good quality home

  • Saeed M.
  • Verified Homebuyer
  • August 01, 2019
  • Fort Myers, FL

Good quality home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional build quality

  • Eberto D.
  • Verified Homebuyer
  • August 01, 2019
  • Las Vegas, NV

We picked Pulte homes because we could easily see they are built much better than all of the other builders we looked at.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good work

  • Anonymous
  • Verified Homebuyer
  • August 01, 2019
  • Austin, TX

Overall very happy with the work.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - We love our house.

  • Anonymous
  • Verified Homebuyer
  • July 31, 2019
  • Whitestown, IN

We love our house. Pulte did a good job

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Make sure they clean and fix everything before you move in.

  • Anonymous
  • Verified Homebuyer
  • July 31, 2019
  • Melissa, TX

Make sure they clean and fix everything before you move in.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - quality is very poor

  • William H.
  • Verified Homebuyer
  • July 31, 2019
  • Acworth, GA

quality is very poor

Pulte Homes responded:
We're disappointed to hear that you're not satisfied with the quality of your home and we'd like to learn more about your experience. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

Great place to live

  • Phuc H.
  • Verified Homebuyer
  • July 31, 2019
  • South Weymouth, MA

The place is great to live. I wish there was a pool and recreational facilities for the tenants.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Good

  • Angel M.
  • Verified Homebuyer
  • July 31, 2019
  • Palmetto, FL

Waking true the home was ok , they tell me that everything that wasen done right they will come to fix it that was a month ago still waiting. The warranty Manager tell that he will contact us after 30 day is been 36 days still waiting. My advice don't close on the house in to you are not sure everything is done right.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Improvement is Needed

  • Lak C.
  • Verified Homebuyer
  • July 31, 2019
  • Walnut Creek, CA

It takes too long to build the houses, while the outside is till being worked on 2 months after closing. the quality of the works, such as garage door installation, refrigerator installation and in particular, the cabinets, are not acceptable in today's standard.

Pulte Homes responded:
We're sorry to hear that you are disappointed with the quality of some aspects of your home and we appreciate you bringing attention to the areas where we could improve. We have shared your feedback with local leadership and encourage you to reach out to us at socialcare@pultegroup.com if you'd like to share any additional comments or concerns. --Sarah

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

A Nice House, But No Yard YET

  • William R.
  • Verified Homebuyer
  • July 31, 2019
  • Louisville, KY

We closed on our house in a new development in early June and we're still living in a dirty mess that turns to slippery mud everywhere when it rains. Pulte reps keep saying that there's an issue getting sod in this market, but the yard for a house by another builder in the neighborhood was sodded last week. Also, the corners cut by scrimping on items such as the disposal are aggravating.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Exceptional Sales Service

  • Julius N.
  • Verified Homebuyer
  • July 31, 2019
  • Wylie, TX

Larry at the sales office was exceptional of great assistance in explaining every stage of this sales process down to the closing. I am satisfied with his service and would always refer home buyers tobhis office.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte builders

  • Karen R.
  • Verified Homebuyer
  • July 31, 2019
  • FLORENCE, AZ

We had a great experience with Pulte We had a great experience with Pulte builders from start to finish.Everything went as they said. We were very pleased.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service

  • Anonymous
  • Verified Homebuyer
  • July 31, 2019
  • Henderson, NV

very satisfied with all I have encountered for the Blackrock build

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Prompt and efficient

  • Cesar E.
  • Verified Homebuyer
  • July 31, 2019
  • Las Vegas, NV

Pulte Mortgage takes care of all our housing needs. from construction, mortgage, insurance and title. The team work hard to get us this house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

One of the better builders in town

  • Sara V.
  • Verified Homebuyer
  • July 31, 2019
  • Tucson, AZ

Good sales support. Moderately good construction but minimal selection of cabinetry and other accessories. Design flaws in Salerno model such as location of powder room, no outlets in walk in closet, insufficient storage space in general, insufficient number of towel bars, cheaply made towel bars and rings, insufficient lighting in master bath, interior spaces painted flat white which is a cheap, inferior choice, limited appliance choices of inferior brands, low quality cabinets with no 21st century design choices like pot drawers throughout kitchen.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

I’m unhappy with my home and nobody seems to care... or fix any of the problems promptly.

  • Corissa S.
  • Verified Homebuyer
  • July 31, 2019
  • Albuquerque, NM

I just wish I could have everything the way it was paid to be... I paid for the house completely with cash and I feel as if I’m not being treated fairly.

Pulte Homes responded:
We're disappointed to hear that you're unhappy with your home and we'd like to learn more so that we can help. Please reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - sales is very helpful

  • Chris C.
  • Verified Homebuyer
  • July 31, 2019
  • Fontana, CA

sales is very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Senita

  • Richard C.
  • Verified Homebuyer
  • July 31, 2019
  • FLORENCE, AZ

Pulte buils a very nice house and Anthem is a great community.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

You MUST stay on top of the construction process

  • Marcus F.
  • Verified Homebuyer
  • July 31, 2019
  • Celina, TX

Pulte homes will build a quality product if you MAKE them. That may sound odd because there quality standards that they must always meet, but believe me. If you have an experienced and organized field manager, things will go well. If not, you as the buyer will have to ensure things are being done appropriately. If you do not stay on top of the process (that means visiting every day or every other day), then something will be wrong and the contractors will cover it up. Plain and simple. The construction of my home actually went very well initially. Towards the end, I ran into many issues, ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

My First Review!

  • Phillip S.
  • Verified Homebuyer
  • July 31, 2019
  • Menifee, CA

I would suggest having an additional walk thru after you move in to familiarize yourself with features of your house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Love our new home!

  • Carl T.
  • Verified Homebuyer
  • July 31, 2019
  • Albuquerque, NM

Wonderful people to work with. Of all of the homes I have had built in the past, (6) this experience has been by far the least stressful and most satisfying

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Larry was great to work with during the construction phase!

  • Heather K.
  • Verified Homebuyer
  • July 31, 2019
  • Powell, OH

Larry was great to work with during the construction phase!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Premium quality

  • Priyanka D.
  • Verified Homebuyer
  • July 31, 2019
  • Hawthorn Woods, IL

Premium quality

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Disappointed

  • Michael G.
  • Verified Homebuyer
  • July 31, 2019
  • Kennesaw, GA

We are not happy about our experience with Pulte. There are so many issues I don’t know where to begin. Pulte could not close on agreed closing date, fireplace wrong stone color, lawn irrigation has leaks and wrong placement of irrigation heads, no mailbox for 6 weeks, no internet for 5 weeks, huge drainage problem backyard, dishwasher didn’t work, no water to refrigerator, did not clean house very well, sloppy careless work on just about everything, etc., etc., etc.

Pulte Homes responded:
We hate to hear that you're not happy and we apologize that you encountered these issues. We have shared your comments with local leadership and we encourage you to reach out to socialcare@pultegroup.com if you'd like to discuss your experience further. --Sarah

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

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