Pulte Homes Reviews

I would never recommend Pulte Mortgage to anyone.

So many things.....if I could do it over, I would’ve bought in Fair Oaks Ranch. Pulte Mortgage is a joke. The sales consultants don’t keep your finances private. They also don’t tell you once you sign the note, the HOA sucks and has too many restrictions.

It’s just not a pleasurable experience. There was a constant urge to complete the home and get to the closing table, despite our requests to slow the process and ensure quality. And now our concerns are being realized as there’s much rushed craftsmanship that needs to be corrected before the house is truly completed, though I will say the warranty process has been very corrective. It’s just inconvenient now that we live in the home and should have been done right the first time. The new build process is not one I would recommend as it leaves way too much space for mismanaged expectations from the customer’s perspective. ... More

It has been my worst buying experience ever, facts being hide and not disclosed. Would not recomend Pulte Homes to anyone.

We had a rude awakening to discover that there is no heating vent in the washroom; never seen a house that didn't have heating in the washroom. We bought this house after looking at a model. Washroom does not have light fixtures above the sink, no mirrors, not enough lighting in the washroom. Doesn't look like what the model looks like. Baseboard does not have half round, you can see the paint marks. Besides, we were not told that we needed to fund the HOA not disclosed upfront. We were forced to buy Owner's title insurance even though we had no mortgage from Pulte and there was no requirement from the State. Your title people were misleading customers, we had submitted all research where it said Owner's Title Insurance was optional. Some of the large windows have only one heating vent. Overall, our experience is very poor with Pulte. They need to let customers know what they were not going to include what model shows. ... More

Very low quality for the amount paid. Would never recommend Pulte to anyone. We love the neighborhood but the product delivered does not match amount charged. Overpriced…. Would you want raw concrete showing in your interior of home—yes or no? Even though it is the HVAC room, it should have LVP or inexpensive tile. The guest bath should have had a transom over the tub shower. Every bathroom Needs a small window for natural light. And no paint in the garage really! We had to have a drywall guy add two more coats of mud and sand then had the garage painted. Driveway was only two inches in places. Concrete not of good quality. Drainage needs attention. Windows were not square—1/4 inches off at top versus the measurement at bottom. Base features should be of higher level quality. ... More

Bad experience not recommend to anyone

Shared several times my feedback .again doing that. Worst experiencr with sales. Rude behaviour by Mr Ryan who represent himself as all in all of canon run Bad experience experience with mortgage . Would have got much cheaoer rate if loan advisor would hv been good

Probably the worst buying experience. I own multiple properties, residential and commercial

We purchased our Pulte home with the understanding that we were buying into a gated community. This was stated on the website and confirmed by our sales agent. This was a major factor in our decision, and we were extremely disappointed to find out after signing our agreement and deposit that this was not the case. This feels like a significant misrepresentation and a "bait and switch" tactic. Our experience has been further soured by a number of unaddressed construction and design issues. We paid for brush nickel fixtures, but they were not installed. When we brought this to their attention, we were simply told the "plan had changed," with no offer to rectify the situation. A major safety and functional concern is the insulation in our attic. It was built with a dam because, we were told, they mistakenly believed the garage was a finished space. This damming issue has not been corrected, and Pulte refuses to fix it, claiming "that is the plan." Furthermore, there is no proper platform in the attic for safe access, which has caused repair teams to refuse to complete warranty work. Pulte's refusal to fix this poses a serious safety hazard and has prevented us from getting necessary repairs done. Our build process was also complicated by a change in sales agents midway through the project. We were never contacted by the new agent and were left without a point of contact for a significant period. Overall, the lack of communication, the failure to deliver on promised features, and the refusal to correct clear construction flaws and safety issues has made our home-buying experience extremely frustrating. We feel that Pulte has not stood by their promises or their product. I would caution other buyers to be very careful and to get every single detail in writing. ... More

Pulte sales manager promised me that we can buy the house as an investment regardless of knowing my mother is an employee in a different location which had nothing to do with the experience. She assured that it wouldn’t be an issue since day one. Now I can’t my own house and I was forced to sign a document saying. I can’t rent my own house. How embarrassing for a builder to force something upon their buyers, specially when the sale was initiated on different terms. By far the worst experience I’ve been through, I don’t wish that upon anybody

I have bought 4 homes in my life. This was the most stressful and horrible experience, I would stay clear if you are looking to be excited and not be lied too. After the horrible experience with the buying process, now I have been waiting since May for the HOA approval for our fence for our back yard. It just never gets any better. Dough & Mellisa was great, The Rest is a different story & experience.

The quality of home construction is very bad cheap material used and poor workmanship

Sandi Nolan with Pulte mortgage has the worst sense of humor during such a stressful process. She played so many games and so many tasteless jokes and make the process even more stressful. She joked so much that I didn’t believe her when just 2 weeks before I was to close she told me unfortunately I couldn’t be financed. I was devastated but luckily I was able to pivot with a very trustworthy lender and still got in my home. Even though Pulte promises all these incentives if you go with their lender….i wouldn’t recommended by any means.

sales agent is only working for commission and never care or communicate about the changes in commitment to the buyer. very irresponsible and not trust worthy. As a first time home buyer, I had worst experience with the sales agent that I went through. because of such agents, pulte gets bad reputation.

I’m not sure if all big developers are like this but for Pulte I can definitely say this. Don’t ever trust the sales team and don’t take anything on face value which they say. If you have any issues after the closing they WILL NOT respond. However im satisfied with the construction quality and this team’s responsiveness.

They were way behind their timeline and kept making last minute changes to closing. Subcontractors were terrible and there was little oversight or quality control, so the workmanship is terrible. Lots of promises about things that would be repaired but little follow through. They have a warranty, but you submit things to their portal and never hear back. Beyond the inconvenience and expense of all of the delays and problems lies the fact that if there are so many things wrong with the things that I can see on the surface, what problems lie beneath…

I had bad experience with buying this house ' and hope no one has to go through my Experience "and still have problems with taking care of everything the builder getting back to me.I have little hope with my expectations and only person who have meet my Experience was Ms.Terry the sales person.

James the project manager, and Mishayla the sales rep were horribly slow at responding to requests during the buying process. They would take days or weeks to respond, and then the response was too late as help was sought elsewhere. Then after the purchase James got to a point that he was rude and disappeared when he had additional responsibilities after the sale. Requested to talk to his manager Allen who also never returned my call. Really bad experience with the staff, as none of them care about a good customer experience.

Called in 2 issues so far and builder refuses to come and take care of issues, making excuses to refuse taking care of warranty work

The most terrible experience with Pulte mortgage and their loan consultants , very unorganized, unprofessional but the house is nice and a good quality. But for any reason I won’t recommend Pulte mortgage company use a different bank because nobody can handle the nightmare with Pulte mortgage.

Very bad experience with Pulte. Not at all satisfied. Even the small builders doing great job and service to the customers. Here starting from Sales, Mortgage, Design Center and Construction Manager and Top Management only shows attitude nothing else. I would strongly recommend not to go with Pulte not worth of Money.

From the day I signed a contract (October 18, 2022) to day of closing (July 29, 2024). Endless, endless delays with very few explanations from Pulte unless I nagged. Meanwhile, because I was given estimated completion dates of almost every month in 2023 and 2024….. I finally sold my previous house…. And then the buyers of that house— a family with three small children— had to move THREE TIMES while this house was completed. I think the quality of my new house in Arborwood is fine. But the buying experience was a nightmare, truthfully.

No quality , identifienv so many issues here and there.. sales and construction team behaving very rood.

New condo, and after two weeks of closing, major leak in the house required the builder to open up sheet rock and fix the HVAC leak. Mold has started to grow and we could not use the house for 2 weeks. No courtesy or compensation for the trouble caused. Horrible.