Pulte Homes Reviews

The finish job on our walls is very disappointing. I have never seen such a sloppy finish. Because of that I would not recommend a pulte home.

While Pulte Homes are rated one of the highest quality homes in the home-buying field they are amazing. However the pulsing Mortgage Company is less than to be desired. Our sales men and our construction manager we're also very good I would recommend Pulte Homes we love our new Dream Home.

I suggest being very involved in building process from start to finish. If you're not, the completed product will be less than satisfactory. As for the mortgage company, proceed with caution.

Try and avoid moving in while construction is ongoing. Home incomplete at closing. Garage unfinished. No driveway. No yard.

Average

Craftsmanship is a lost art. From concrete issues to drywall there are plenty of ways that the quality could have been better

Here’s an updated version with those points added: I will say that our sales representative, Andrea, was great throughout the process. She was very helpful, responsive, and we had no issues working with her. Unfortunately, most of the problems began during the completion of our home. We have dealt with numerous issues, including having our driveway redone multiple times, ongoing problems with our front door, grading concerns throughout our property, and a water leak in the front of our home that took months to address and is only now being fixed. Our backyard is not graded correctly and has a significant hump in the middle. We have also experienced grading issues along both sides of our home, where water tends to stand and drainage does not appear to function properly. In addition, our driveway and walkway to the home need to be redone due to the poor quality of the original work and the attempted repairs that were made as part of our punch list. We brought all of these concerns to the attention of our construction manager, Andy, during the build process. Looking back, I wish we had been more aggressive in pushing for resolutions before closing. Now, we are stuck submitting warranty tickets, scheduling appointments, and taking time off work to address issues that should have been resolved from the start. What has been most frustrating is that many of these items seem to be patched rather than properly repaired. We would prefer that issues be fixed correctly the first time instead of temporary fixes that result in the same problems recurring and require us to continue submitting tickets for the same concerns over and over again. Overall, it has been a very frustrating and time-consuming experience. As homeowners, we expected better quality workmanship and permanent solutions to the issues we have raised since before closing. ... More

Homeownership is a significant investment, and it's important to ensure you're receiving a high-quality product. In my opinion, Pulte Homes did not meet those standards, as their quality and workmanship did not align with expectations. It raises questions about how certain inspections were passed. Before making a purchase, I recommend conducting thorough research, to include speaking with existing home owners.

Getting any issue fixed from Pulte is a nightmare and the customer service is very poor, They don't have required knowledge to understand the issues and they don't resolve most of the problems during the warranty period without arguments and multiple follow ups...

Now that I own it seems as if the ones promising to be there are not willing to help now that the issues are coming out.

We have felt like we have built this home ourselves. There have been a lot of things to put right and make it how we expected it to look. Having to contact customer care and builders to get things done and waiting in for people who don't show up on time or even at all ! The customer care team are very good but have said no to things that we had to take higher in order to have fixed. We love our new home but it has been a work in progress after moving in nearly three months ago.

Most problems caused by lack of communications. In most situations if they had responded on time or if they had paid attention to our concerns, many problems would have been prevented. Hasty construction: installing sods in the yard without leveling & treating the soil, leaving garage in an unfinished & incomplete stage, installing interior doors unadjusted with large openings around them, not removing the accidental paint stains during construction, etc. The value you received is not consistent with the high price paid.

On the closing day the customer service manager will promise you he will be on top of the maintenance requests and will take care of them soon. But they are not doing it at all, so hard to hear back from them and no issue fixed. Not recommended!

Homes in Florida are being built at a rapid pace. It appears they bring in workers with minimal to no experience. Most cabinets and door jambs are not lined up. Corners do not match up, so some corners of the cabinets are filled. Some corners are so mismatched there is space...a hole. Wild! Countertops...you can see where the two pieces come together. The outlets are in odd places throughout the house. One outlet in master bathroom is under the hand towel bar and the other outlet is on the side of the hand towel bar. In the master bedroom, two outlets are next to each other, one behind the door and one next to that one. Not sure how this was approved. At the preinspection, our realtor and us walked through the property and marked all items to be cleaned and repainted. Pulte's effort was minimal to zero. One section of countertop was cleaned, yet the rest was dirty. None of the pieces were repainted. Pulte's loan officers/consultants were horrible. The added stress they caused less than 24 hours to sign was due to their incompetence. The two ladies we worked with didn't read things thoroughly and kept putting the issues on my husband and me. I had a few confrontations because they didn't make a lot of sense and they didn't care for the confrontation, however, I wasn't sure how they had their jobs due to their incompetence. Our realtor was not "allowed" to talk with them based on"how they do things." My realtor was stunned and kept us calm and moving forward. There are too many things to list about Pulte and the home buying experience. Do your research. ... More

We do like our home, but since we closed March 9, 2026, the response to finish the outside of our home, driveway, grading the yard, landscaping, etc has been very lacking. We watch the speck homes around us and even the recently closed homes have a driveway before us is very upsetting. Pulte seems to think we are not important since they already have our money. There have been water problems due to things not being done, like water and mud coming into our garage, not being able to get to our cars on the curb because our driveway area was blocked by a pile of rocks and the ground was so muddy you couldn't walk on it. The construction manager and sales team were non responsive until we complained to customer care, and then a day went by being stranded in our home before something was said. ( Which by the way some workers kindly created a walking ramp for us )This was very upsetting. While over all, we are pleased with our home, we are anxious to have it finished in a timely matter. It is now over 2 months since we closed. ... More

Poor workmanship in a lot of areas. Attention to details is lacking. Arrogant construction managers with lacking knowledge.

The house and neighborhood is nice. I’m currently struggling with the hvac. This is a 3 story home. If you want to cool the 3rd floor the 1st and 2nd are COLD. The temperature difference is over 10 degrees. All solutions online talk about the need for a damper system, which you didn’t install. This is very disappointing

The lack of attention to detail during the construction process and the final product showed that Pulte’s commitment to providing an average product… Major kitchen construction issues that we caught requiring half of the kitchen to be replaced…substantial paint splatter on tile and grout…and more… The loan process took way too long for a $47k loan.., Final inspection items weren’t completely resolved… Plumbing installation was shoddy… Electrical switch not installed in the correct place.,, Shower glass door was installed crooked… Bathroom cabinet kick plate wasn’t installed properly.., Poor grouting in the second bathroom… Stucco stained…not sufficiently resolved… Electrical kitchen outlet not properly placed…impacting soft close drawer… The front courtyard drip system wasn’t connected to power…so no plants or trees were watered for a month… Warranty continues to assist in resolving most issues…but these items should have been addressed before the first final inspection… We love our home but the overall process has been less than exemplary… ... More

Poor follow up with construction crews and poor quality of work. Basic things not caught prior to presenting my home to me. Multiple items pointed out and we were told would be fixed prior to move in and they were not fixed. These are basic and careless mistakes such as patching a screw hole and replacing missing cabinet hardware. As a home buyer I shouldn’t need to point out the obvious.

The buying experience was fine, and the construction experience was fine. Home was completed on time without surprises. Build quality was on par with houses I've built in the past for much, much less money. Granted, some of the inflated purchase price is due to the large lot size, but I don't feel that we received a product worthy of the purchase price. If the house was maybe 25% less expensive then I might feel differently. Financing through Pulte Mortgage was another lackluster experience. It seemed like they were trying to find reasons to not approve us for the loan. We had to submit countless documents and separate proof of the info on those documents. It was a long and stressful process. Post-closing repair work has also been a struggle. Two months after closing we still have construction debris (wood boards, metal stakes, tile scraps) scattered around the lot. We've been told that it will be cleaned up but that has yet to happen. Responses from the warranty department have been vague and non-committal on addressing submitted issues. Overall, not a terrible experience, and the house is very nice, which is why this is three stars instead of being lower. Would I buy with Pulte again? Maybe. I'd be much pickier during the closing process to make sure everything is done well, not just done. I purchased from them because of the lot and location, not the builder. ... More

So so experience some very good and some not so much

The master bath is not safe to shower in. Looks like it wasn’t designed to take shower in. I will have to spend money to complete the shower. If you would like to help me let me know

Poor customer service, not responding to the issue. As the forgein buyer, they took an advantage and did not treat our concern seriously. We only requested the issue due to the different material was using in my new house and was not selected when conducting the upgrade at design center. We were not requesting to remove it but give us the certificate for the material, never heard any response back. Won’t recommend people buy their house .

We bought a "quick move in" home. The sales team and mortgage team were amazing to deal with. I think quality of workmanship was just okay and feeling like the new home experience isnt as great as it should have been. We have a list of items that need to be fixed and should have been caught long before the walk through. Some deficiencies were fixed but some are still pending. Now after possession to be told we have to wait to resolve feels disappointing.

Pulte DOES NOT work with you on a closing date. Rush to close. Many items unfinish, If you dont catch a mistake during your walk through things will not get fix. You must do a work order and no one tells you when they will come back. I had outlets not working in Main Bedrooms still no answer to when they will come out and repair. I can't hang mirrors in main bathroom because I need the outlet to work. Window has a deep scratch in it. Didn't notice till I washed the windows. NOW telling me they won't replace. Window will crack in a couple of months with all the construction around me. Paint job done outside needs work because done in snowy weather telling me I have to wait a year to get it done on my anniversary which will be in the winter months again. Torn screens not replaced. Caulking outside needs to be done, If close during winter months alot is skipped over. THey Do not give you any stain for cabinets to match up for scratches and dents by there tradesmen. I spent alot of money and very unhappy with service. ... More