Pulte Homes Reviews

Look good before you buy

They were great, mostly kept to deadlines and built the house much faster than I expected. The quality was very good, but probably not "luxury" as described. The house shows beautifully, but everything is just a tiny bit smaller than it looks when you start living in it (showers, width of driveway, size of garage, dishwasher, sinks, etc) all feels smaller than it looks in the model. Very efficient, but I would not describe as luxury. Lots of things got pushed until after closing, but they are pretty good about keeping their promises and trying to respond to all issues.

Pulte Homes and their sales office were fantastic, along with their walk thru team. However, Pulte Mortgage was the worst company I have ever dealt with and would never do a loan through them again. As a Realtor and someone who has purchased many homes, I have never had a worst experience.

Pulte BPC/Mudroom is very functional and serves as a second office on the first floor. The doorways upstairs are narrow and the air return vents above the bedrooms do not allow for privacy. Expected better workmanship overall for the price.

Lot price was very reasonable compares to other builders. Our sales person was wonderful and communicated with us through out the 7 month building process. We moved in mid June, found 12 problems in the house after living there for over a month. Warranty group is great and responsive, but these issues should be avoid if the work were done it right at first place. My advice to new buyers is that they need to hire their own inspector before closing.

Just The finishing touches to be a bit better but they were/are very good at helping resolve any of those issue.

Quality of Home is not as good as like some Home Builder in Dublin and Columbus area,like MI Homes & Rock ford Homes.One thing I would like to Mention that Super wiser Mr.Dale helped us lot address our concern and if we have some questions.He addresses them promptly.Good Luck Dale and stay Blessed

Overall a good and happy experience, some minor issues we came across after closing but are being corrected in a timely and professional manner. Suggestions would be to change out the air filters as soon as possible after closing, register appliances and begin a list of items that need to be addressed for the first year warranty.

My overall homebuying experience with Pulte Homes was fairly smooth, and the team was generally responsive when I raised questions or issues. I appreciated that communication was usually clear during the process, and follow-up requests were handled in a reasonable way. That said, I do think there is room for improvement in workmanship and quality control. After moving in, I noticed several items that needed attention, including cosmetic issues and some areas that did not feel fully finished. For the price paid, I expected a more careful final inspection before closing. Overall, I am happy to be in the new home and I appreciate the responsiveness from the team, but I hope Pulte continues to improve build quality and final walkthrough standards for future buyers. ... More

Builder negotiated in bad faith, failing to disclose a major construction issue that would have undoubtedly placed downward pressure on the home price if buyers would have known.

I had a positive experience during my initial walkthrough with Chris, who was helpful, thorough, and communicative. Before moving in, Chris assured me that I wouldn't need to hire independent cleaners because the construction team would perform a thorough deep clean, and he even asked me to highlight any specific needs. Unfortunately, the actual move-in clean was highly disappointing. While it looked fine at a very brief glance, a closer look revealed a thick layer of grey post-construction dust left behind on all the floors, doors, and walls. It appeared that only the windows were cleaned and the visible debris vacuumed, rather than the deep clean I was promised. Additionally, I ran into a few significant quality-of-life and construction issues after moving in. I do highly advise getting post construction deep clean. Sound Insulation: Walking across the floors creates a noticeable echo, and now that I have neighbors, the lack of sound insulation between the units is apparent. I can regularly hear activity through the walls, including the sound of neighbors walking up their stairs. Because of how easily the sound travels between units, it feels like there is definitely room for improvement with the wall and floor soundproofing. Finishing Defects: There is a significant amount of grout cracking due to poor application, with some areas skipped entirely. I have also noticed large, visible gaps between the baseboard moldings and the floor throughout the home. While Chris's customer service during the walkthrough was good, the lack of thoroughness in the final clean and the poor finishing quality mean there seems to be a lot of ongoing work and fixes left to deal with. ... More

They add extra fee

Lots of things on the punchlist not taken care of.

Driveway is not done properly, With city cement line (road), Shorted by 1.5Feet on side way end of Driveway. Provided photos, and showed to site management. Site manager agree to fix it. water leaks on back of home water outlet, when water is turn on. Guest room closet door fell a part, door not adusted properly. Video door bell NOT mount properly, Cannot adjust for angel to see who is at the front door. Hopefully these issue resolve in timely manner

We purchased a new home, had a home inspection completed and closed on the home. Shortly after moving in I was hanging some signage above the kitchen cabinet directly above the stovetop when I looked down into the hood vent and noticed that the vent ducting was missing and not connected to the outside. I also had a gutter company install new gutters on the front and back of the house. While they were installing the front and back gutters, they were tying them in to the Pulte- provided side gutters. They informed me that the side gutters were not hung properly so they took the time to correct the issue so that the poor workmanship would not reflect negatively on their new installation. ... More

Can’t trust the sale man

Need some improvement in the process of loan approval.

I moved in in March and since moving in have found so many things that were done improperly that I haven’t even reached out to have them fixed until I find all to limit how many times people are in and out, since I work mostly from home. I understand with today’s new builds quality of materials are not going to compare to an older build, but things are visibly low quality like cabinets and flooring. Additionally, I am in a town home and when my neighbors walk in their unit It sounds as if they are upstairs in my house.

The seller realtor quit a week after I sign papers. I had no one to ask questions about the home. I felt alone throughout the underwriter process but I made it happen!

Needed to record conversation need the end of the process as certain promises wasn’t kept and then asked if I had proof if the conversation happened or not. Some things in the house was just slapped together and poor craftsmanship. Room for improvement for sure. The background admins were great I’ll say that for sure. Very fast responses.

We felt quite rushed and it seemed to be all on Pulte's terms. With the 3% discount, we thought we were leaving $1200 on the table which we asked if it could be applied to the price and they said no, then when it came to signing documents it ended up being $3600 left on the table which no one communicated to me and it was too late to redo without facing delays and penalties. Then we asked to have carpets cleaned and the Construction Mgr said he would have whole house steam cleaned and tried to say it was but it was not. We had some issues with leaking sprinkler system, Hvac and a screen window that required maintenance. ... More

We experienced a five stars departments and zero stars departments. After 2 months living in our new home I would suggest to pay more attention at the details inside the homes. Several works would have been made better.

We truly love the Pulte model, and some of our friends also own Pulte homes as well. However, the quality of workmanship in our home feels somewhat different from what we have seen in other Pulte homes. We feel the build quality could have been better, with more attention to detail and a more perfection-focused finish throughout the home.

The overall experience was good, but the closing process was disappointing and lacked transparency. Pulte Mortgage repeatedly delayed the process with last-minute document requests, and typos in the name on escrow documents caused additional hold-ups. Passing the cost of these delays and corrections on to the buyer is not a fair practice. Build quality was also inconsistent — we've already had to replace glass panes twice.

I feel the workers should have more time and be cautious of not causing damage to products. Quality over quantity!