Pulte Homes Reviews

I had an overall excellent experience buying my home through Pulte. Initially I prepared myself reading through other online experiences, some good and some bad, but my personal experience was excellent. I attribute this to the abundance of accountability that everyone I worked with at Pulte had. From our Sales Team Contact Dennis to our Field Manager Robert, it felt as though everyone wanted my experience to go as smoothly as possible. I felt as though I had someone with my best interest at heart on every step of the way. I don't think this is our forever home, but I can only hope my next experience with a builder is as special as this one. ... More

My field manager Dustin was excellent.

Stay in touch with your superintendent. I am in my home almost 2 months and I have never met or spoken to mine. Received only one response during the build

Many items were left incomplete, even though promised, the week of closing and remain that way a month later. We should have held out and made Pulte live up to their end of the contract.

Shoddy workmanship. Tile is not level, molding around all the doors was cut too short and filled in with caulk. Some of the molding around kitchen island is unpainted. Missing grout in grout lines on floor. It looks like nobody cared about their workmanship.

I am very please with my new home and the professionalism of everyone involved.

Communication during the building process has been a huge issue. When we pointed out poor workmanship throughout the process, we often got kickback or we felt we were a bother to the building supervisor. Our house is beautiful, but we constantly finding issues with poor workmanship and we get little or no response from building supervisor. After talking to neighbors that claimed to have the same issues we discovered we were often lied to (they fixed things at their house we were told nothing could be done vise versa)

The builder was willing to fix every wrong that was pointed out. The builder made sure to update us on the different phases of construction.

DO NOT close on house until ALL issues are taken care of, Once you are in, good luck getting anything fixed. The appointments that are made, NO body shows up. I guess we'll see pretty soon how the " Warranty" side picks up after 30 days. Their Web site where you go to put problems wouldn't take our pictures.Buyer beware

This has been the worst experience ever & I’m so disappointed in my new home. I went from super excited to experiencing the worst disappointment of my life. The worst decision ever. I wish I went with a different Company!!!!!

Great neighborhood and location, but builder needs to focus on contractors quality of workmanship.

Great experience with the entire staff. We love our new home!

Trust is a good word to use for every aspect of building a new home. Pulte earned our trust in every aspect of the process. Design, construction, and financing . Looking back to our first visit at the model when we found exactly what we wanted , that is what we have now. Two thumbs up For Pulte

Very good builder had good experience

My experience with Pulte was okay, the house meet our expectations. However, they need to work on their communication and update on the building progress.

This builder was very easy to work with. They did a great job addressing all of my concerns.

Would not build with Pulte again. Many of the subcontractors did poor quality work and much of it had to be done redone several times. Significant issues remain 30 days after closing.

We love the people who serviced us from Hanna in the Sales Center To Tommy and his construction crew to Jason after the closing !!

The price and locality is good with good schools.

Not very happy with the quality already. Already showing signs of not being a well built house.

It was our first time building a home. Alex was very helpful in helping us understand our options up front. She and Steve kept us updated throughout the entire process. The team worked hard to make sure our home was as we expected it at closing!

Though I have some disappointments in options provided during design selection, I am happy about workmanship and build quality of my home built by Pulte. Heart full thanks from everyone in my family to Pulte.

Very important to have proper expectations, that workmanship/quality is very average. You will find many eyesore or things that you think should be done better, but you will get told that it's within the "company standards/tolerances/guidelines" so thats just the way it is. Examples are, uneven painting/trim, paint on trim, poor carpet installation, lots of touch up work left for you to find, asymmetrical stairs, asymmetrical shower hardware. Just various things you'll find in the home where you can tell things were done very quickly and slapped together to meet a corporate deadline. I've submitted many of these items to Pulte and I'm waiting to see how they respond so my review could change. However, it is important to have the expectation that if you are a person who cares for details, that you will have to spend a good chunk of money fixing many of these items on you own, which many people wouldn't expect when buying a brand new house. ... More

From the beginning, things started off bad, with the realtor refusing to allow us to have our own realtor; because she is the one who secured the deal. Realtor kept advising me to go month to month on my apartment lease; which cost me thousands of dollars. Realtor kept sending (3x) the wrong construction plans to the city so numerous delays. Construction Manager did everything half-heartedly. Our home had a Guest Suite, sort of like a mother-in law suite which is supposed to have its own thermostat control for the heat and air conditioning; they messed up on that too. Then before close they left a mote around our house as a water catching pond. The carpet was thrown in on top of debri. We closed on our home to have electrical surges everyday; the power would trip several times a day on a daily basis . The city electrical inspector came out; and made recommendations; however it was like pulling teeth to get the issues resolved. On top of that, we were also experiencing a methane gas smell. There were some good values, doors, windows, counter top, stucco, carpet is nice. ... More

The builders were great the house was really well built