Pulte Homes Reviews

Overall I had a great experience with Pulte homes. I’m very happy with my home. It’s beautiful and well constructed.

As a previous homebuyer, going into a home that is being built, is like no other. The experience was great. However there were some challenges with communication with Sales rep, Frank (lack informing on due dates), however after going above his head the concern was promptly corrected. And the purchase, options, craftmanship is without a doubt top notch. There were flaws identified after move in that were quickly corrected, by the construction mgr, Max. The overall experience I would do again. Everyone was quite pleasant and professional.

Some great people in sales and management but held back by some mediocre tradespeople.

Pulte Homes Review – Nottingham Trace, New Albany, Ohio Overall, our experience with Pulte Homes at Nottingham Trace in New Albany has been somewhat positive. We selected the Martin Ray floor plan and appreciated the home’s design, functionality, and suitability for retirement living. The sales process was professional, and communication throughout construction was generally responsive. The quality of workmanship was good not excellent overall, with attention to many details that contributed to an attractive finished home. We particularly appreciated the open layout, sunroom, extended patio, garage extension, and overall community design. Like most new construction projects, we encountered several items that required correction during the building process and prior to closing. Pulte was generally willing to address concerns and complete items when brought to their attention. We found that conducting independent inspections and maintaining a detailed punch list helped ensure issues were identified and resolved. The construction manager and customer service representatives were courteous and worked with us throughout the process. While some repairs and adjustments required follow-up, we ultimately received satisfactory responses to most concerns. Strengths: * Attractive floor plans and community design * Responsive construction manager. * Good communication during the build process * Energy-efficient and modern home features * Strong resale appeal and neighborhood amenities Areas for Improvement: * More consistent quality control before homeowner walkthroughs * Improve communication is needed between sales and construction personnel * Better attention to finish details and subcontractor workmanship * Faster completion of punch-list items before closing Overall Rating: 4 out of 5 stars We are happy with our new home and believe Nottingham Trace is a desirable community. Prospective buyers should remain actively involved during construction, obtain independent inspections, and thoroughly document any concerns to achieve the best outcome. Looking forward to completed landscaping. ... More

Very responsive and informative from initial visit to closing and punch list items. Good value for the money.

We had never built a home before. The toughest part of the experience was the design choices. The design center people were great; the not-so-great was the sales staff being very "optimistic" on the adequacy of the allowance. The building process was great and the construction manager was the best. Overall, very happy and would recommend Pulte.

When we first saw the price of the house we wanted, the sales agent told us right away that the model you see has all upgraded in it. The base price of the house is about $150,000 less than what the model has, so keep it in mind. Saying that even after paying for all the upgrades it’s really a good deal for House. They keep you informed of all the progress and do a very through a walk-through to make sure everything is fixed. After moving in, we had a couple issues to take took care of right away. Very pleased so far.

We got a new house because we wanted a Master on one. We decided on Pulte after looking at 4 or 5 other builders. They worked with us for 6 months. There are a few things I don’t like. Pulte mortgage was the WORST! I will never use them again. After working 6 months and getting them everything they requested in a day, they wanted to delay our closing again. This was almost a no go. Second, we wanted no carpet throughout the main level. They would not do hardwood in our main bedroom or closet. We even agreed to pay more. Instead I had to remove the carpet and install the hardwood flooring myself! ... More

It was a good experience working with Pulte. The few things are noticing some information shared that was not factual. Also make sure your project manager writes down EVERYTHING you talk about being an issue or needing fixed. It would be easy for them to say there was no record of previous conversation on the issue and try to hand it off as an after purchase issue.

The Pulte team, particularly construction manager Isiah, did an excellent job of keeping construction on schedule and keeping us informed of progress throughout the project. And Isiah responded to all of our questions and concerns in a very timely manner.

The home buying experience was overall a great one! Pulte was willing to help us find a great price point and fix all issues that surfaced in the inspection. Anytime someone is buying a home it will be stressful, but now that we are in, we absolutely love the house and neighborhood! Thank you Pulte!!

Joe our salesman was very responsive to any questions or inquiries. And Jared our construction manager was on top of any questions or concerns that we had.

It was a great experience overall. Almost all the workers were very responsive including the Building manager, sales agent etc. Only had some issues with the interior designers. There should be more flexibility while choosing the options. Hope that customer service will continue to help if new issues pop up.

Good response to problems. Good warranty program.

Excited about the new home with Great location. Team was very helpful throughout the process.

Maria and our Building manager Tylor made all the difference!!!

Been making claims since I moved in a lot of the venders are wonderful dealing with. The Pulte staff is great but I think alot of this stuff should of been fixed before we moved in and but we’re making it and Pulte is doing there best

It is a great experience. I would recommend my family and friends for sure

This is my second new construction with Pulte. They have been a reliable and trustworthy builder that I had a great experience with. Some of the craftmanship and finish were unsatisfactory, but overall they delivered a good home to my family. Especially, the construction managers whom I worked with were great professional and more importantly great people.

Just a couple of minor issues getting punch list items resolved. Other than that, the sales and negotiation process were great and we love the house.

Overall great experience, I would recommend to others.

The process of seeing the house and buying went pretty quickly. The main waiting period was waiting for the house to be built so we could close. The construction manager really enhanced our experience during this time and continues to be of help to us as we settle in. The mortgage process through the builder-associated lender required some back and forth as is expected for any home loan experience. There were also minor things we wanted to change that we did ourselves like adding more conveniently placed towel hooks in the bathrooms. Value for price could be better but we live in a desirable location. ... More

Our Construction Manager, Tylor, went above and beyond to ensure our home building process was seamless. He has continued to make himself available for any questions. The Pulte management team stepped in whenever necessary to make certain any concerns were met with our best interest in mind. Our new home is amazing.

Shawn my build supervisor was fantastic. Responded to every issue or concern I had in a very timely and professional manner.

Our experience was great. Both Derek and Omar were a pleasure to work with. Overall we had a decent experience, only thing to keep in mind workers need to be a little more organized, less sloppy throughout the process with a bit more attention to detail. Also, cleanliness of the home before handling over to the homeowner should be a little bit better.