Pulte Homes Reviews

My GC Craig was the best , he kept us on the loop. He took care of all of our worries. We had confidence in Craig and in Stewart in the office also.

The home seems brand new.. thank you

From the sales person to the foreman was exceptional. The builders word was everything especially when the house is ready on time to move in. The floor plan for my model was exceptional, the design had the openness that we loved so much along with the master bedroom and bathroom . Location of the homes in Florence are the best love the space and the views of the mountains. From start to finish Pulte nailed it!

The construction manager is always immediately responsive to my needs. He always fixes my problems.

Everyone went above and beyond when we worked with Pulte Homes except for one department. I would love to give them 5 stars if I can separate them with Pulte Mortgage and just give Pulte Mortgage a 1 star but since this survey combines both I have to make it a 4 star. I would buy another house and recommend Pulte Homes to all my friends and families because of the quality of their work and responsiveness to any inquiries and concerns. BUT STAY AWAY FROM PULTE MORTGAGE. Their response time is so bad I almost did not go through the purchase of the house. They left me hanging with questions and are very hard to get a hold of. If you've purchased a house already and are familiar with the process then these guys might work for you, I am just talking about people that are buying for the first time. It will be an awful awful experience. ... More

The sales rep (JILL) was amazing throughout the entire process. Our closing day was stressful, hectic, and confusing due to lack of communication - (Jill was out of town - I’m sure it would have been better otherwise). Stacy is GREAT and very responsive, helping with any issues with the house - breaker reset, squeaky faucet, etc. very happy and in love with our home.

This was good home buying experience

With COVID, we had some delays in the building process, but our experience with our salesperson, Michael, and our field manager, Oscar, were the best!! Our lack of one star on the rating was due to our negative experience with Pulte Mortgage only. Everything else from sales, to design meeting to build went great. We love our home!

Jimmy the construction supervisor was great to work with. Friendly and responsive to our issues. Marie was the mortgage office was not really helpful. She did not answer or return phone calls in a timely manner. She was asking for information that we had provided twice before on the day before we were supposed to close. That made for a very stressful day.

Bill was great to work with

I had good experience with the builder

field superintendent (Andrew) was great .. answered any and all questions quickly and with great knowledge .. I really feel good about the product I purchased .. good value and well constructed SS

Beautifully build homes using high quality material

Pulte was phenomenal end to end. From our sales person, to the job site manager, to the community manager we were very impressed. Very easy and high touch customer service. The metro association HOA isn't so great though, it was harder scheduling our move in than buying the house. I will recommend Pulte, but will tell people to be wary of which HOA is used. Guest parking is also ran by the HOA and is super strict as well, it's hard to have friends visit. One star was removed due to HOA.

The walk through process was great!

Nick, the site manager has been outstanding through out the entire process. As a first time home buyer, he made it look so easy with his quick respones and attention to details.

We could not be happier with our overall result. We are thrilled everyday to be here. Our experience with the sales team, management and construction manager was great. Our almost 5 star rating was do to a very bumpy ride with the mortgage team. We did not receive our mortgage approval until the night before our actual closing, which was 8 months after our purchase contract signing.

Overall great experience, only issue was a little bit of difficulty getting in contact with the sales person but other than that the builder and foreman made up for it!

Mortgage experience could have been smoother

Very well made, solidly built. Is it the finest construction materials...not everywhere...but for the most part, yes. The lower grade stuff is the stuff you might replace right away for style...carpeting, range, refrigerator....those are the main things. As for doors, hardware, toilets....they are good quality and will last. The building is very nice on the outside, very happy with that. It doesn’t look like an “affordable” income restricted bldg. As such, I expect certain things not to be premium grade, of course. What I have is warranted, and things do seem like they will last. I will not replace for style...as I bought this because of my budget. All tolled...I am quite happy and would readily recommend Pulte. ... More

Everything was good. Except loan service from Pulte home.

Easy and professional process to get mortgage on time before closing date. They keep trying to satisfy me and clear any comment we give. I appreciate the effort they did and definitely recommend if been asked.

Gary, Peter and Bob have been wonderful. Gary and Peter have gone out of their way to fix any issue that has come up. Always, polite, friendly and willing to lend an extra hand. Bob has kept us informed every step of the way of the construction delay. Everyone took into consideration our circumstances and Made our move as easy as possible.

I am very happy with my new Pote home. The building quality is excellent. The only negative is that Pulte rushed me through the process of selecting structured and unstructured items. The turnaround was too quick,, which was two and three weeks. For such a large price investment, we need more time.

High quality homes give owners confidence.