Pulte Homes Reviews

Nice place to live in . Good location. Olentangy schools!!!

Average workmanship,,still waiting for issues to be resolved,, almost 2 months

Everything was done good. The only reason why it wasn’t great was because of the time delay of the construction, ww had to wait a whole year for the project to be finished.

Allyson, John and Cody made this a great experience. I worked at a production home building company in the past and was already aware of the process, but Pulte surpassed my expectations. Everyone was very knowledgeable and quick to resolve issues.

All things considered - just have been a month in The house. So far without any big issue. Most of issues are cosmetic due to sloppy/job in a hurry work. Pulte employees are polite, mean well, but unfortunately at times unhelpful. Overpromise and underdeliver. Quality of materials seem good. Problem is sloppy work due to how fast they build and little attention to detail. Or quick fixes that don’t solve the problem. Overall good materials, good houses, little attention to detail.

Some quality control issues needed to be taken care of after the purchase. But, they are being addressed.

Pulte team from sales, construction and mortgage are easy to work with and very responsive.

Everyone has been very helpful & very nice.

Alex and the rest of the crew kept us informed along the way and did a great job.

I'm very pleased with my townhome by Pulte. The design is good, the choices were good, dealing with Pultes employees was great, and the overall build was good. I'd definitely recommend them. I absolutely love my layout with a terrace and loft. The design choices were great! I only have a few minor complaints which all of them have been fixed. They miswired my HVAC so the middle floor thermostat sent air to the upstairs floor and my CAT6 outlet was also miswired. Very easy fixes. Both of these issues were subcontracted so I dont really know if I can fault Pulte for it. One thing Pulte should have offered was window blinds and ceiling fans. For some reason they didnt so be prepared for that. Pulte was quick to fix any errors or deal with any complaints I had. Overall I would repurchase my home if I had to do it over. I'm very happy with new townhome. ... More

Solid experience overall, difficult time to really compare because of the supply chain issues and other factors out of Pulte control. BUT - the neighborhood currently has so much trash in it due to the construction and workers. I have to clean my yard, DAILY, of multiple pieces of trash.. cans, food wrappers, beer boxes, construction trash, etc. It’s really sad, and makes me disappointed that Pulte does not care for the environment at all.

We purchased a completed home and builder was responsive to small requests before closing. Our representative even flagged and addressed minor issues that we did not point out. So far a great home

Thank you all very good specially Kay who was really great!

Some of the paint work outside of the home requires touch ups. The front yard rock is patchy and sparse.

Finding many issues with the home quality on a daily basis and unable to trust the built quality.

Agent was not educated on PA content, nor had the ability to adjust PA to fit purchasers needs. Substance in the home is poor in quality and finishes that I feel should be improved. Response from construction manager was perfect. However he seemed to be limited to what could be corrected and improved on. Again, finishes by Pulte should be improved on so that new owners are not immediately putting thousands of dollars into finishing appropriately. Appliances that were not included in purchase price should be included. I know for a fact that negotiations have been made to incude missing appliances in purchase price. This seems to be a small savings for Pulte at the risk of customer dissatisfaction. ... More

Quality of the construction work is very poor. The house was not built at the luxury home standards. There was mess up in flooring, they dig the concrete in kitchen which left a lot of dust on all appliances and backsplash in kitchen. Painting work is very bad. I don't recommend Pulte homes.

Happy with the process and final product. Would do it again definitely.

The builder is Pretty responsive to our requests. We had a number of minor issues and a few major issues, and the builder has been incredibly responsive and willing to fix any issues we bring up. When they could not come, I appreciated the clear communication and setting of expectations.

Was a wonderful experience with Josh and Steven from Pulte. They kept me updated throughout the home build process.

I was forced to close on an unfinished house due to year end 2022 situation with a written commitment from Tiffany, Manager of Sales team and commitment from onsite Construction engineer Michael. With in a week, Michael was laid off and there was no communication on new person until my follow ups and the response from Patrick was okay but he doesn't have a full understanding of what Michael has done or not done. I have given a list of Items from quality walk through to Final walk through and now Patrick has turned them over to Customer Service, no resolution, Got mail for customer Service, but no further follow up. After spending 900k on a whom, if Pulte is expecting me to do daily follow ups, I am sorry to say it is pathetic service. All I need is to resolve open issues from before closing to final walk through after closing as soon as possible. Worst thing to say is there is junk of plastic, bottles in sump pump and and mud, plastic and dead rat in egress window. Patrick knows about it to clean and promised to do so. But over all experience is not up to the mark I expected from Pulte. ... More

Erick our construction manager was awesome.

Still waiting for things to be fix.

We are thrilled with our new home! While it was a long process it was definitely worth the wait.

Pulte not delivered all items based on sale agreement. Pulte forced me to close the home without complete. When I asked about pending items while closing Pulte given written document and said will complete pending items after closing but it’s not completed yet it’s almost two months still don’t when those items will complete and there is no point of contact to talk about pending items from Pulte side. I never expected Pulte will do like this. I don’t know why Pulte delaying to complete purchased items? I am requesting Pulte please complete my pending items else refund my money about pending items. ... More