Pulte Homes Reviews

We appreciate everything with Pulte homes, starting from Nick at the sales office who is always ready to help us with anything, following with Gary and his team to deliver almost the perfect condition of our new home, then John and his team are always available for any questions after we moved in, the list is so long! We are very happy and grateful to be one of the Pulte Homes owners!

One word to say about pulte is “Worst”. Right from the beginning of home contract signing nothing went according to the plan. Delivery date got pushed 4 times without any prior notice. I was literally homeless for almost 23 days staying in hotels and friends place due to Pultes last minute date push. No compensation was provided with all these issues. More over after moving in, house is sub par. Floors are with paint stains, my master bathroom was completed after a month of move in. Still open issues yet to be addressed by service team. As soon as we raise a service ticket, first response would be it is as per spec and no issues with the installation. Is Pulte thinking that we are that dumb that we do not know anything and we take whatever they say? Classic example: my dishwasher was not draining after I move in, raised a ticket, got an appointment fixed, on the appointment day customer service person called and told me that they cannot make it today as they are waiting for spares, Really? Without visiting and checking how they decide that they need to change something to make it work. The above is one in many, better please avoid pulte if you can. ... More

There are several small details and bits have been missed and construction manager should have focused more on these details.

Sale representative Jose is nice. Field Manager Shaun is very patient and supportive. However, the response from warranty group needs to be improved.

I had a great experience in the buying process with Pulte. They were responsive and great in explaining and guiding me in every step of the process.

Overall experience was good, I’m just not use to the slow Florida construction schedule.

The quality of the structure is ok. Would have been better if there were amenities as well. l building quality is ok.

We love our new Pulte home!!

very good very pro im happy

Purchased primarily for the location and immediate development/community. Quality build and construction with a few over the top features often dictated by over zealous local inspectors. As a spec home, Pulte limits your choices and say in much of the design but this is standard. These are not custom homes. Overall build, fit and finish is very good. Minor issues have been addressed promptly. Final move in readiness also very good but disappointed in condition of garage floor as there were lots of spots of plaster mud and other debris that must now be removed once the weather warms. And will require us to empty the garage for them to do this! ... More

The construction mgr. was OUTSTANDING and made the experience positive despite the negatives. This individual is DIAMOND for Pulte. The finish work (trim, paint, hardware, cabinetry finish) is poor and very disappointing. Response time is fair; the design center and closing depts of Pulte was an awful experience. I would start those depts completely over. Inadequate time for the design review; Communication on available options (hurricane proof windows) was very disappointing that we could have had them without a massive delay; the non-HP sliding doors are poor quality and no one in Pulte will accommodate us on a change. I wrote directly to Pulte corporate office and they never responded, simply referred my inquiry to the local sales office. ... More

My husband and I had a very smooth process in purchasing our beautiful home. The layout is beautiful and perfect for our lifestyle, and we were very happy with the service provided through the Pulte team.

We've lived in our home for over a month now, and items that were not finished when we closed are still not fixed. Over promise, under deliver, that's the Pulte way.

beautiful layout but very shoddy workmanshiip. still waiting on celebration walk issues that did not get completed after my first walkthrough. still finding cracks and issues that have been reported to the builder but still have not been addressed.

Great team to work with

Great staff and excellent process.

A lot of issues with the house despite the fact that the construction was delayed beyond belief.

We had multiple issues with the final details of our home. The final paint was subpar, sloppy finishing with gaps on baseboards and stairs. We also had a roof leak in our bathroom the first week we moved in. With the price we paid, the finishing details should have been better. We delayed closing twice to have major issues addressed like bowing walls and mal-stained landings.

Be cautious of the “quick move in’s” ours was supposed to be ready in November. Which is why we purchased this home. Did move in till middle of February. Sales agent didn’t even bother to show up on closing day, yet we saw on documents the commission amount. No one was there to explain any HOA details, how to make payment, etc. A few items in house did not work. Still waiting to be fixed.

Overall it was good. Teresa was great to work with in sales, Really listened to what you were looking for and what your range was. Also gave great ideas to your future home.

This was our 8th home/condo purchase in 50 years.. Pulte did a fine job thru the whole process. It was definitely one of our best experiences.

I was told all issues would be taken care of before closing. They were not. I have been here a month and am still waiting

This was a great experience

We love our new home. Any issues that came up, our customer care manager, Steve W. was wonderul to work with.

I don't have any words to say how bad the whole process is and how much mental stress and pain they can give to buyer. Everything they will say we will fix and force you to close the home and they will give you letter of intent and finally after the close ... you hear the words "" As per Plan"", we won't do anything. The new home becomes 10 year old within a year with so many breaks and fixes as part of warranty. The construction team quality is very poor and they think warranty team will fix incase of leaks and issues. So you end up with fighting with warranty and break walls, doors of your new home. There is no honesty, they will change rules from buyer to buyer, not on their promises and words. The main highlight thing is they will say yes initially and keep delaying a final confirmation and they will say after couple of weeks either No or not possible, by the time you lost your interest and fed up with follow ups. I do not have an option to give negative rating which they deserve 100% and I can say in one word they show " A Magic Show " to sell home. ... More