Pulte Homes Reviews

Not very impressed with the actual build. I expected a new home to be near perfect but there are many imperfections we have found living in the home for a month. Things you don’t really catch during walk-through. The home buying experience wasn’t that wonderful either and we felt extremely pressured to close in 2023, literally a few days prior to the new year. The communication was also extremely poor. Our real estate agent did most of the outreach for updates, otherwise we did not hear much through the process.

Some items needed attending/repairs before closing. Already have nail pops in ceiling. Sloppy painting job.

Every one was very helpful and was always there to help when needed

Good experience with many options to choose from and home completed on time. Materials and fit good with few minor defects that were addressed. Overall a good experience and we are happy with our home.

We live outside the country, so most of the buying process had to happen remotely. The people at Pulte were very helpful every step of the way. Nathan was especially helpful, reviewing the house features once on a face time call, then again when I was in town.

Raul was very responsive and went through all the processes with me. He was an excellent builder. Brittany in the office was excellent to work with in setting things up.

I wish that Pulte would make the walls thicker/use concrete at least on the base. For such a nice townhome it is unfortunate to hear all of our neighbors so clearly. I loved working with Travis, the construction manager. He has been fantastic. The financing group was horrible. They were very reactive and I had to chase them for every question. There was no one there to check in and help us through the process.

Overall a very good buying experience with Pulte Homes. Good Quality appliances inside the home. The central Circuit Panel and the WiFi extenders are also top of the line. A big shout out to Kyle who was very friendly and helpful throughout the entire Closing/Settlement process.

The Pulte Warranty service team have been very responsive. Loved our sales person Parisa.

The condo is really good quality, was finished on time, and all issues pointed out in the walkthrough were addressed on closing day. Everybody throughout the process was very communicative and helpful!

Used cheap materials & unprofessional job. Very disappointed with Pulte builder. Builder used cheap labor which benefited them only but the buyer had to suffer and comprise with final product being horrible. Everything seemed done with rush just to get it done. I have seen other builder new homes and I am very disappointed with Pulte builder for not putting their buyers satisfaction as Priority.

JP, David, and Trent were service-oriented before and after closing. Warranty service addressed when needed and check-up when in neighborhood have been greatly appreciated.

Our project manager Matt was fantastic. He always responded to questions and fixed any issues. We are very happy with our new home.

I recently purchased my first home and had a positive experience with the sales consultant, Jacqueline. While the building materials used were average, the quality of the paint used could have been better. Additionally, I noticed that there was a leak in one of the windows which caused cold air to flow in from both sides. Moreover, I found a crack in the drywall above the fireplace. However, I submitted tickets for these issues and received a response within 48 hours. Overall, the house is good and I'm happy with my purchase.

Exceptional experience with the Pulte buying experience! I greatly appreciated the level of detail, utilization of technology to make appt, confirm appts and follow up with phone calls. I am extremely happy with my home. From my initial contact with Gita as I viewed the models, through the construction process with Tiffany; along with the superior service I received from Marcy and Brandee at PGP . Also kudos to Marcy’s assistance (I can’t remember her name) but she came in on her day off to help execute the final documents, The complete experience has been second to none but Pulte is #1. I’ve never had a more seamless experience than what I had experienced with Pulte. ... More

Warranty Department and Design teams are useless.

I am extremely impressed by the modern amenities, and impeccable service provided by this place. I cannot recommend it highly enough. This place has everything that one needs to make their stay comfortable and enjoyable. From state-of-the-art facilities to friendly staff, every aspect of this place is top-notch. So, don't miss the opportunity to experience it for yourself!

There are a number of things that were not done correctly and still have not been addressed over a month later including a gas leak under our cook top, electrical, a garage door that wasn't painted the right color, sub-par cleaning the day of our closing (we could not hold up closing because we needed to get in), etc.

The entire process from start to finish was very simple and straightforward. The entire staff was very helpful, friendly and supportive. We have only had one minor repair which was immediately addressed which may have been caused by movers, but no hesitation on getting the repair completed.

Build manager Adam was very responsive and helpful through the build process. We definitely got more value from a new build with pulte than any of the used options we found in the entire Detroit area

was very easy great and diligent

Highly recommend Pulte, great support from the CM

We had a fabulous experience from the day we signed to closing. Realtor, sales agents, construction manager always kept us in the loop and was always available to answer any question. Never once did we doubt this process or purchase of our new well built home.

Very Systematic Process and responsible staff.

As the title suggests, the entire process has been what I would consider middle of the road. It started out great with the sales team. The did an excellent job explaining things and making suggestions. The design team was also very good. I started having problems with the Pulte finance team. They will offer you money towards closing, this is the only reason to use them. I did not find their rate competitive, they gave bad advice, and were not particularly responsive at times. Once construction started, the construction manager started out fine. They give timely updates, and things moved along relatively quickly. However, I feel they rushed me in to the place at the end of December to get it off their books. They had trouble getting the inspection done (they blamed the city, but I am not sure now about that), they forgot to insulate my attic and had to do it after I moved in, put in the wrong hardware that I did not order, installed the wrong boot bench and rushed things like the ceiling paint and cabinets. They did quickly correct most of the mistakes before I moved in, but after closing I had issues with the construction manager. He sent mixed signals about how I should go about getting problems fixed. He told me not to submit a bunch of service requests, but when I would ask him to fix things he acted like it wasn't his responsibility, and even downright initially refused to correct some things. As far as build quality goes, I would say it is just slightly above average. The siding seems to be of low quality and is pretty loud in wind and rain (talked to other residents and they have the same problem). There was a vent flap for the stove that would flap in the wind all day (this is the aforementioned problem they initially refused to fix). The flooring has developed some squeaks, not sure the padding is adequate. The ceiling paint has streaks all over it. They have promised things like the squeaks and paint will be addressed at the 11 month mark. The basement floor is cracking all over the place, but they tell me this is "normal". They do not paint the garage drywall, which I find strange. I would just make sure you do not let them rush you in the house, and make sure you thoroughly inspect the place and make sure everything is 100% fixed before you move in because they become difficult to work with after closing. ... More