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Pulte Homes Reviews

What Real Homeowners Say About Pulte Homes

With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16191 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.

Pulte Homes

has 4 out of 5 stars overall

16191 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

All things considered

  • Andre C.
  • Verified Homebuyer
  • May 02, 2024
  • Land O' Lakes, FL

In any endeavor, it's crucial to ask the correct questions and be wary of shortcuts. By taking your time with the process, you can create a truly remarkable home. Two disheartening truths are evident: Builder-grade paint is substandard, and the grout and tile work in some areas appear to have been hastily and carelessly executed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Claire has been great and good to work with. Steve delivered on his promises and finished

  • Frederick B.
  • Verified Homebuyer
  • May 02, 2024
  • Plain City, OH

The overall process was great went without a hitch. Communication throughout very helpful.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Overall A Great Experience

  • Joseph C.
  • Verified Homebuyer
  • May 02, 2024
  • Tampa, FL

From start to finish, and even after closing, the experience has been great. The people involved have been professional and have minimized the stress. I would recommend Pulte to anyone in the market for a new home, and in the future I could see us buying another Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Pulte home in creekside

  • Kevin H.
  • Verified Homebuyer
  • May 02, 2024
  • New Braunfels, TX

The Pulte home I purchased has fit our family needs well and works really good for us. For minor issues we have had, Pulte has quickly resolved them.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Carol S.
  • Verified Homebuyer
  • May 02, 2024
  • Batavia, IL

The Pulte team was wonderful to work with. Brandon guided me from my initial visit to closing. He made himself available to answer all my questions making the home buying experience less stressful. Now that we are in our home, the construction manager, Jesse has been extremely helpful by always being available when we have any concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

5 star

  • Noe v.
  • Verified Homebuyer
  • May 02, 2024
  • Anna, TX

Great experience with Pulte. Very responsive at any questions that my wife and I had. Our project manager Jared was amazing. Very nice and customer service has been great. Would recommend to anyone looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic

  • Timothy G.
  • Verified Homebuyer
  • May 02, 2024
  • Ypsilanti, MI

Attention to detail Communicative Knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall Experience

  • Premsagar K.
  • Verified Homebuyer
  • May 02, 2024
  • Land O' Lakes, FL

The Build quality is good but the overall responsiveness to the issues is poor. Many issues that were highlighted during the pre closing and build stage were fnot foxed and the frequent cleaning of the hoise was not done.There is a lot to improve on communication from sales, build teams.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

Seamless experience

  • Dan T.
  • Verified Homebuyer
  • May 02, 2024
  • Winter Park, FL

We came in to the purchase after a previous buyer backed out. So, there was not much back and forth with Pulte. However, the buying process went smoothly and they accommodated our schedule to help with financing and relocating.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

A little disappointed

  • Beverly H.
  • Verified Homebuyer
  • May 02, 2024
  • ALVA, FL

I can’t say my experience was all that great. I had my sales person hold a lot for me because it wasn’t released for sale. I made an appointment to come purchase my home and the day I arrived he gave my lot away even though I communicated with him several times about it. The lot they sold me they said was a 60’ lot and it wasn’t it was 50’. My construction manager changed three times during the building process. The quality of the finishing work is very poor. Hope the structural is better. I bought this home because my friend had bought a Pulte home 3 years prior and the quality of hers is ...

Pulte Homes responded:
Hi Beverly. We are so sorry to hear that you have had a frustrating experience building your new home with us. We will make sure we share this feedback with leadership so they are aware. If there is any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com. Thank you. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Communication

  • Donald P.
  • Verified Homebuyer
  • May 02, 2024
  • Okatie, SC

From sales to completion with the onsite team communication was great with weekly updates throughout the build. After closing punch list was completed in a timely manner. Mike Phelan went over and above to make us extremely happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder

  • Lois C.
  • Verified Homebuyer
  • May 02, 2024
  • Peachtree City, GA

David H was awesome! Constantly kept me updated the whole process. Took lots of pictures and sent along every step . You could see he truly loves his work and strives for perfection

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excellent

  • Hsu C.
  • Verified Homebuyer
  • May 02, 2024
  • Kissimmee, FL

Wonderful House, excellent infrastructure and good neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rich

  • Richard R.
  • Verified Homebuyer
  • May 02, 2024
  • Saint Augustine, FL

Gigi was fantastic and very responsive

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great beautiful and calm (feminine) Cool beautiful and calm (male)

  • Yudymar B.
  • Verified Homebuyer
  • May 02, 2024
  • Avon, IN

very quiet and beautiful .,,,,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte homes ☆☆☆☆☆ They are good and what they do

  • Anonymous
  • Verified Homebuyer
  • May 02, 2024
  • Saint Cloud, FL

I am very pleased with my home construction team. They have been very supportive throughout the process. Colton, in particular, has been exceptional and professional. He was able to ensure that every detail was taken care of. He is clearly committed to the quality of work that his team produces. -ml

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jennifer

  • Anonymous
  • Verified Homebuyer
  • May 02, 2024
  • Shelbyville, KY

Everything went smoothly and closed on time

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Everbe by pulte homes

  • Jinky C.
  • Verified Homebuyer
  • May 02, 2024
  • Orlando, FL

Overall experience process was smooth. Excellent service We love our new home.the builder make sure that our home was build to last

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rob responded in a timely fashion.

  • Kelvin M.
  • Verified Homebuyer
  • May 02, 2024
  • Port Saint Lucie, FL

The construction manager Rob was outstanding. He continues to be even to this day. The rest of the team ( closing team) was not very helpful. The did not communicate well with phone, text or email. The guy who actually met us at closing was great. He did a wonderful job. The newest member of the sales team is very helpful and the male in the office has been very helpful through out the entire process. If I did not mention someone they did were did the least in selling or being helpful. Everything was always someone else job and they didn’t do anything to problem solve by contacting to ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great Experience with Pulte

  • Thomas N.
  • Verified Homebuyer
  • May 02, 2024
  • Queen Creek, AZ

We love our new Pulte home. As with any new home, there were a couple minor issues with construction. Our Pulte contact took care of these issues quickly. The home buying process was also quick and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience buying with Pulte homes

  • Roy S.
  • Verified Homebuyer
  • May 02, 2024
  • Clarkston, MI

Experience was outstanding!! Extremely professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stay away from Pulte

  • Anonymous
  • Verified Homebuyer
  • May 02, 2024
  • Leander, TX

I recently had the displeasure of going with Pulte on my new home, and I must say, it was a nightmare from start to finish. The craftsmanship was subpar, with sloppy work evident in every corner. Once I moved in, I am dealing with a laundry list of issues, from crooked walls to leaky faucets. If you're considering building with Pulte, I highly recommend getting a thorough inspection from a third party before finalizing anything. Don't make the mistake I did of trusting their workmanship blindly.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Great experience

  • Thomas H.
  • Verified Homebuyer
  • May 02, 2024
  • Brownsburg, IN

Great experience and will definitely refer Pulte to others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice home poor build quality

  • Adrian A.
  • Verified Homebuyer
  • May 02, 2024
  • Brownsburg, IN

Homes layout is a hilltop which has a nice layout, however the quality of the home is poor, paint had many issues, drywall texture was cracking was supposed to be fixed before closing and only some of it was fixed. Sewer smell coming from all the sinks.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Lovely home

  • In H.
  • Verified Homebuyer
  • May 02, 2024
  • Buford, GA

Everything is great so far. Hope timely response in case I need attention in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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