Pulte Homes Reviews in Cleveland, OH

What Cleveland Homeowners Have to Say About Pulte Homes.

Read all 352 verified reviews from homeowners that built a new home with Pulte Homes in the Cleveland area. Cleveland homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Cleveland Area

352 Reviews in Cleveland Area

Star Rating Breakdown

Ratings by Category

Overall 3.9

Quality 3.5

Trustworthiness 3.8

Value 3.7

Responsiveness 3.7

Pulte Homes in Cleveland Area

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Customer Reviews

Terrible Experience

Eric B.
Verified HomeBuyer
September 13, 2019
Independence, OH

Low build quality and trades. House has problems and builder has disappeared. Very disappointing experience and will never consider Pulte in the future.

Pulte Homes responded:
Hi Eric. We are disappointed to hear that you have outstanding problems with your home. Please email socialcare@pultegroup.com with some more detail and our customer care team will work to resolve those issues. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not happy with our purchase

Richard M.
Verified HomeBuyer
May 15, 2019
Mentor, OH

I have found the workmanship quality on Pulte Homes is terrible. I would never purchase a Pulte home again. Very unhappy with the quality of workmanship. We hear nothing but excuses as to why things are not done right.

Pulte Homes responded:
We're so sorry to hear that you're unhappy with your new home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to further discuss your experience. --Sarah

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

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