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- Detroit, MI
Pulte Homes Reviews in Detroit, MI
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What Detroit Homeowners Have to Say About Pulte Homes.
Read all 591 verified reviews from homeowners that built a new home with Pulte Homes in the Detroit area. Detroit homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Detroit Area
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Customer Reviews
So happy!
- Aaron S.
- Verified HomeBuyer
- June 19, 2020
- West Bloomfield, MI
We have our dream house and pulte made it happen. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes - Great customer focus, and attention to details
- Tom G.
- Verified HomeBuyer
- February 20, 2020
- Canton, MI
Great customer focus, and attention to details
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - The whole process has been really well laid out with a few hiccups
- Hari P.
- Verified HomeBuyer
- February 11, 2020
- Westland, MI
The whole process has been really well laid out with a few hiccups in between which were taken care of immediately by the concerned parties when concerns were raised. It was a great experience with the entire team. Everyone on the build team communicated great. Currently enjoying our Home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
PAINE STREET HOME REVIEW
- CEDRIC E.
- Verified HomeBuyer
- February 11, 2020
- Canton, MI
The Pulte experience was a very good one. They are very responsive to any concerns.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Jeffrey B.
- Verified HomeBuyer
- January 21, 2020
- South Lyon, MI
Pulte was great to work with. The construction manager was outstanding to deal with. Although we did have a few post move in issues, they have quick fix.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great purchase
- Tom M.
- Verified HomeBuyer
- November 13, 2019
- Lake Orion, MI
The new home was ready in the timeline that I was promised. The Pulte team was with me every step of the way and identified any issues during my walk through. These issues were fixed in an appropriate time frame. It is nice to be in a brand new home where everything works the way it should.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Awesome Builder
- Yashpal M.
- Verified HomeBuyer
- September 18, 2019
- Rochester Hills, MI
Attentive to the details in all area of concern Responsive Knowledgeable and expert sales representative Clam and skilled construction manager Timely follow ups Great Pulte software system for all the home options/configuration & selection Cooperative & friendly Pulte team Team Always available Quality of dry wall need to be improved!!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Our experience building with Pulte was painless.
- Jeffrey A.
- Verified HomeBuyer
- September 11, 2019
- Canton, MI
Our experience building with Pulte was painless. Every project has its issues, but the professionalism with how they were dealt with was very much appreciated.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good builder and on time delivery
- Sudhakar D.
- Verified HomeBuyer
- August 28, 2019
- Novi, MI
My personal experience with Pulte homes have been good. There have been a few challenges midway but it eventually ended well. The house was delivered as committed. The overall quality is good but can definitly improve on some final finishing details. However the response from sales and field team was very prompt.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Quality
- Niranjana P.
- Verified HomeBuyer
- July 16, 2025
- Milford, MI
Some of the finishing is not great. My entrance door and frame looks crappy. Didn’t pay attention when doing the walk thru. Also our sunroom door is not finished well. I consider Pulte a quality builder but am not happy with some of the finished work Thanks
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear you hold Pulte in high regard as a quality builder, but we're truly sorry that the finishing details, especially around your entrance and sunroom doors, didn't meet expectations. We'll be sure to share your concerns with our team, and we encourage you to reach out so we can help address any outstanding issues. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Adam
- James M.
- Verified HomeBuyer
- May 31, 2024
- Lake Orion, MI
Adam was, by far, the most attentive, caring, and helpful person we have dealt with. He addressed and solved all our concerns and answered, explained all our questions. He went above and beyond to be sure we were satisified.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Mr Tony
- Tony R.
- Verified HomeBuyer
- November 03, 2023
- Farmington, MI
Overall experience was great from start to finish with Pulte group.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
It has been an adventure
- Gregory S.
- Verified HomeBuyer
- May 03, 2023
- New Hudson, MI
Julie was very easy to work with. The house was completed when we first looked at it, so we didn’t make any choices other than the house. Now that we’ve been in the house for a few weeks, it’s clear that many of the materials and finishes seem cheap compared to what we paid.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
More Options
- Anonymous
- Verified HomeBuyer
- October 19, 2021
- Sterling Heights, MI
Overall it is OK. It would be nice to have options for the choice of colors and option to choose the finish like Eggshell, Semi Gloss etc. instead of just one color for walls and ceiling with FLAT finish.
Total Score 5
Quality 2
Trustworthiness 3
Value 5
Responsiveness 2
Pulte Homes - Resolving issues is very slow.
- Anonymous
- Verified HomeBuyer
- March 10, 2021
- Novi, MI
Resolving issues is very slow.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Bashar
- Bashar H.
- Verified HomeBuyer
- May 09, 2024
- Macomb, MI
My grass was not level from front to the back on my house. Looks so ugly like that please I need all my glass to be one level thank you.
Total Score 5
Quality 5
Trustworthiness 1
Value 1
Responsiveness 1
after the sale
- Dennis E.
- Verified HomeBuyer
- June 23, 2022
- Canton, MI
not satisfied with responce or treatment with issues after closing. One issue being we are older and did nor understand who we contact with our problems. This should have been explained to us with some respect, which it was not. After buying a Pulti home in Florida and being completey satisfied we are disapointed with Pulte in Michigan.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Overall great experience
- Sreevani G.
- Verified HomeBuyer
- August 06, 2025
- Walled Lake, MI
Construction team were very impressive and took care of all the issues that were open. Didn’t had a great experience with pulte mortgage. There was lot of gap between pulte mortgage officer and title company.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that our construction team made a positive impression and ensured all open issues were resolved. We’re sorry, however, to learn about your experience with Pulte Mortgage and the communication gap with the title company. We appreciate your feedback as it helps us improve. Thank you again. ^KH
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Chad
- Sarath Y.
- Verified HomeBuyer
- August 07, 2023
- Utica, MI
Chad was helpful in explaining various questions we had in the build process. He was quick in response and was flexible in helping our needs. Chad was patient enough to help us understand what to expect when moving to our new house, he gave us a good overview of the do's and don'ts in the house. So, over all I can say that we had a good overall experience.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The presentation of what Pulte had to offer, along with the visit to the Design Center, assured me that I was making the right choice for Pulte to build my new home.
- Randy J.
- Verified HomeBuyer
- January 13, 2023
- Canton, MI
The overall homebuying process went well. The only area that needs improvement would be the financing area. Being a first-time buyer, I expected more communication from Pulte Mortgage, especially being a first-time buyer and with the rising interest rates. Overall, I would recommend Pulte for buyers in the housing market.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - I feel the closing was rushed.
- Richard M.
- Verified HomeBuyer
- February 01, 2022
- Clinton Township, MI
I feel the closing was rushed. I was told to fill out a document online. Come to find out the document was my actual closing. I wanted to sit down, and sign papers and ask questions. It was like i was deliberately misled. I did the closing on 12/21/21, I still haven't received my closing documents. I was told they would be sent to me
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great followup and updates from Pulte Homes during Construction
- Joshua K.
- Verified HomeBuyer
- February 03, 2026
- Canton, MI
Home was built quicker than originally expected and the followup to inquiries as well as weekly updates was absolutely outstanding. Although we experienced some frustrations from PGP Title and Pulte Mortgage, both of whom we partnered with during construction, the Pulte Construction Team was incredibly professional and responsive. And although our post-closing experience involved several issues, the Construction Team responded immediately to our expressed concerns.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear the construction team provided outstanding communication, responsiveness, and support both during and after construction! We also appreciate your candid feedback regarding PGP Title and Pulte Mortgage and will share it internally to help improve the overall experience. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good experience
- Michael B.
- Verified HomeBuyer
- December 11, 2025
- Utica, MI
Found the mortgage process more daunting than we have with other financial institutions. Make sure you are thorough going through documents as there were some corrections that needed to be made in our application. Seems like some building steps along the way were rushed. The after closing fix it crews have been amazing in fixing all issues that have come up and on a timely manner!
Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear that the mortgage process felt more daunting than with other lenders and that you encountered errors in your application, your feedback on reviewing documents thoroughly is valuable. We also appreciate your note about certain construction steps feeling rushed. At the same time, we’re glad to hear that the post-closing fix-it crews have been amazing and quick to resolve any issues. Thank you for your thoughtful feedback. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Overall, I thought it was a good experience - but it was the first completely new build home for me.
- Michael H.
- Verified HomeBuyer
- November 06, 2025
- Macomb, MI
During the construction process, I felt that I was helped along by some of the staff like Kay and Tony. They helped me understand the decision-making points along the way. However, at the end of the cycle, I felt a bit rushed to walk-thru and review so many things - especially when it came to the "how to use" part of that final week. It turned out to be somewhat overwhelming.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to know that Kay and Tony were helpful and supportive throughout your homebuilding journey! It’s wonderful to hear they made the process clearer and helped guide you along the way. We’re sorry to learn that the final stages felt rushed and overwhelming. We understand how important it is to feel confident and comfortable with all the details before move-in, and we appreciate you bringing this to our attention. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Recommended Overall
- Anonymous
- Verified HomeBuyer
- September 06, 2025
- Novi, MI
I overall recommended Pulte Home. The price and option they included are good for the price. Although workmanship can be improved. Vinyl floor is uneven and the wall is not flat.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear you’ve found value in the price and options included with your home! However, we’re sorry to learn about the concerns you have with the workmanship in your new home. We’d like the opportunity to review these concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
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