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- Pulte Homes
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- Baltimore, MD
Pulte Homes Reviews in Baltimore, MD
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What Baltimore Homeowners Have to Say About Pulte Homes.
Read all 83 verified reviews from homeowners that built a new home with Pulte Homes in the Baltimore area. Baltimore homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Baltimore Area
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Customer Reviews
Great
- Nathan A.
- Verified HomeBuyer
- August 04, 2023
- Laurel, MD
Everything went well with the whole process
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great experience
- Ubong E.
- Verified HomeBuyer
- May 31, 2023
- Laurel, MD
I had a great experience buying my home because the entire from start to finish did everything possible to make my home buying very smooth and pleasant.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Happy owner
- Vincent M.
- Verified HomeBuyer
- May 03, 2023
- Laurel, MD
Sales and service personnel were responsive and professional. Isleton townhome has a feel of a house.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Good overall, waiting to see as time goes on
- Brandon M.
- Verified HomeBuyer
- October 06, 2022
- Laurel, MD
Overall the experience was streamlined and easy to buy through pulte financing. Alot of moving parts with checking and re-checking the quality of the build. Quality assurance is near impossible with just one construction manager. He did a good job but its alot of moving parts to manage multiple units. We are going through the repair process now with issues found after closing, which is the real test. So far the tile company was great and repaired a broken tile in the shower and some sanding.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Deborah P.
- Deborah P.
- Verified HomeBuyer
- October 05, 2022
- Laurel, MD
My experience with Pulte Homes Staff was great. I had a fantastic experience with Stephanie as my sales rep. She was phenomenal especially with her knowledge, expertise, and understanding in selling the Pulte Home experience. Also, my experience working side by side with Bob (the foreman) helped my transition into the new home successful. He went to great lengths explaining the details of what my Pulte Home had to offer. His assistance along with Stephanie's expertise helped make my Pulte Home move in great. Out of all the homes I've had, Pulte Homes is the best builder hands down. ...
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Great and informative experience
- Taice M.
- Verified HomeBuyer
- July 05, 2022
- Laurel, MD
My purchasing experience was very smooth. My team held my hand throughout the entire process. Everytime I have a question it only took an hour to have a very detailed response. I would recommend Pulte to my friends and family. We are so excited be be in our new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
very detailed
- Colin E.
- Verified HomeBuyer
- April 12, 2022
- Laurel, MD
they are trustworthy and dependable
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - The home is very nice.
- Anonymous
- Verified HomeBuyer
- February 19, 2022
- Laurel, MD
The home is very nice. Just wish the team was more responsive to my emails and concerns during the construction of the home.
Pulte Homes responded:
Thank you for taking the time out to write us an review. We appreciate your feedback and make sure we are sharing this information with our local leadership team to ensure we are communicating and improving our customer experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Interaction with staff was professional, warm and welcoming.
- Sylonda D.
- Verified HomeBuyer
- February 08, 2022
- Laurel, MD
This company was great to work with. The sales staff was exceptional and informative and the project manager kept me updated about the status of my home and even went above and beyond when needed.
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Patrick and Brandon were excellent resources. They were always willing to answer questions and followed up in a timely manner.
- Tiffany M.
- Verified HomeBuyer
- January 12, 2022
- Laurel, MD
I am a first time homebuyer and builder. The experience with our Sales Rep, Loan officer, and project manager was a very satisfying experience.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - So happy to be in my new home.
- Chinonye M.
- Verified HomeBuyer
- June 29, 2021
- Laurel, MD
So happy to be in my new home. It’s beautiful inside and out, and the community is an added bonus.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Great!
- Christina B.
- Verified HomeBuyer
- January 07, 2020
- Hanover, MD
Bobby is the best!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great people design and quality
- Prashanth J.
- Verified HomeBuyer
- May 09, 2019
- Ellicott City, MD
We had an awesome experience with Pulte from start to end. Completely satisfied with design and quality of the work. We want to say special thanks to Sales officer “Ben” to construction manager “Carl” went beyond to make sure that we were happy Pulte Homeowner. We are extremely pleased and have confidently say that we pushed the right neighborhood with the right builder.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Home is great but maintenance sucks.
- Anonymous
- Verified HomeBuyer
- October 06, 2023
- Laurel, MD
The home buying process is great, and the houses are good quality. There should be better attention to detail, but overall they are great homes. Having said that, getting them to do anything AFTER you purchase the home is another story. They will seem responsive at first, but you will get the run around, and you will have to fight every step of the way to get anything done in a timely fashion. And if they don't want to deal with you, you will get ignored (hence why you will need to have A LOT of patience and persistence). We don't regret buying our home, but the warranty aspect of the ...
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Great service
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Laurel, MD
The house was completed in a timely order and I was happy with the overall quality and design of the house.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Pulte Homes - Expected a little higher quality of house and build.
- Christopher B.
- Verified HomeBuyer
- August 30, 2022
- Laurel, MD
Expected a little higher quality of house and build. The buying process was smooth.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Sales team and loan team excellent
- Jennifer B.
- Verified HomeBuyer
- October 28, 2021
- Laurel, MD
Beautiful community !! Georgeous home !! Great neighbors ! Fantastic location !
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 2
They are organize and reliable
- Brian R.
- Verified HomeBuyer
- November 17, 2019
- Hanover, MD
Your move in will be easy and relaxing
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Overall Positive Experience
- Anonymous
- Verified HomeBuyer
- July 22, 2024
- Laurel, MD
Responsive staff, and overall positive experience with this group.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Watershed MD Townhome 2022
- Anonymous
- Verified HomeBuyer
- February 03, 2023
- Laurel, MD
I'm very pleased with my townhome by Pulte. The design is good, the choices were good, dealing with Pultes employees was great, and the overall build was good. I'd definitely recommend them. I absolutely love my layout with a terrace and loft. The design choices were great! I only have a few minor complaints which all of them have been fixed. They miswired my HVAC so the middle floor thermostat sent air to the upstairs floor and my CAT6 outlet was also miswired. Very easy fixes. Both of these issues were subcontracted so I dont really know if I can fault Pulte for it. One thing Pulte ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Pulte Homes - Nice homes and great location.
- Sulaiman S.
- Verified HomeBuyer
- May 12, 2022
- Laurel, MD
Nice homes and great location. A bit expensive if compared to a similar home at a different area in MD like Glenburnie. But you are actually paying for the location.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Pulte Homes - My experience has been mostly good.
- Kimberly T.
- Verified HomeBuyer
- July 06, 2021
- Laurel, MD
My experience has been mostly good. They are super helpful, just make sure everything is clear and to your liking before you finish.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - Not the highest quality of workmanship.
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Hanover, MD
Not the highest quality of workmanship. Numerous places where painting was poorly done and molding not connected. Issue with flooring within two weeks of moving in.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
First time homeowner
- Britaney M.
- Verified HomeBuyer
- July 14, 2020
- Hanover, MD
My husband and I are very happy with our home purchase. We had our first leak due to a punctured drain pipe (TV mounted incorrectly) and Pulte graciously fixed it for us. I would definitely recommend.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Builder and building process has been great. Follow through with issues not so much.
- Anonymous
- Verified HomeBuyer
- February 08, 2022
- Laurel, MD
The process of buying was relatively easy. I was worried that they would cut corners and for the most part, it has been good. My only issue is when there were things that were concerning or needed to be touched up, the ticket would take days to get a response and a week or more to get resolved.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
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