Pulte Homes Reviews in Indianapolis, IN

FOR PULTE BUILDERS The house we purchased almost in double price they charge us, with all extra works , hmm obviously more money, All Material cheap quality , sometimes where roof not in level , same thing with exterior and floor. Some outlets are loose from wall, Garage door works very slow and doesn’t close lot of time. Kitchen cabinets are cheap quality with makes shuts sound. When we walk on second floor, sounds like roof will broke soon . Specially the Paint is not a paint , it’s just like a cheap primer only. Just move to the house last week, but it’s looks like very old house, hand prints all the way in house .outside all the grass they put not gardening grass and from lots of space it’s already gone/dry BEST COMPLEMENT TO PULTE HOMES TRAILSIDE PLAINFIELD IN 46168 ... More

Do not recommend at all, poor quality and slow and inefficient response / follow up (mainly after closing).

Avoid it. And leave peacefully

I’m really hoping that Some one from Pulte Management will contact me after reading below feedback. I have a very BAD experience with Pulte. I think by selecting Pulte over of other builders in the market I have made a BIG mistake of my life. No one hears my issues/concerns. I was given unfinished home at the time of closing. My backyard was handed over with unfinished work. They did not even did seeding and proper landscaping to my backyard land which I own. For all other neighbors in same neighborhood they did seeding properly, They did not even know about my backyard land which I own. They don’t even able to establish my boundaries. I was promised by my Sales Consultant (Michael) and field manager (Jen) that my backyard will be fixed. I have done several follow ups with them after my closing but no luck so far. Work is not done yet. Another example of my dissatisfaction is that they did not installed window shutters which was expected and promised as per my elevation design of my house which I picked at the time of buying this house. I have noticed this miss after closing of my house and immediately informed my Sales consultant and Field Manager. My Field manager told me that she has submitted a request to get the window shutters but when I asked by when she will able to get this work done, She said that she doesn’t know and can’t give the ETA. This is ridiculous. This is very Unprofessional behavior from Pulte. If I had not noticed the missing window shutter no one from Pulte team would have told us about this. I don’t know how many other things they have missed in my house during construction which I’m not even aware of. There are few other issues which I had reported to my field manager and Sales Consultant which are unaddressed yet. I’m really hoping that someone from Pulte Management will reach out to me after reading my feedback and help me to fix my issues and help me in regaining my trust ok Pulte again. ... More

I regret why I signed the closure documents, trusting the people they would resolve later on. I have been told that people would come over but nobody turned up since the time of closure.I still see that few of the works couldn't be completed before closure.These issues have been there since closure and delay. 1) Carpet Issue-I have few nails popped out and kids were injured too.Can you please send someone to tuck in the nails? It is really causing issues while we walk on stairs and afraid that if any guests would hurt themselves. 2)Painting-During the closing walk through,Jen promised that painting would be done at a few places which are still pending and drywall guys couldn't understand,it is not fixed till date. 3) Kitchen drawers Soft closure- During the closure walk through, we informed Jen on this concern.Few of the kitchen drawers are not soft closure which need to be fixed. 4) Window-The downstairs bedroom window doesn't have mosquito net.I think there was a shortage during closure which was told will be fixed once stock is fulfilled? 5) Cement Plot- The cement lot was misplaced at the backyard door during construction.It needs to be placed at the right position in the backyard door,During the construction(Jen/Jodee knows the issue). I would like to replace the rusted pipe with new ones.I do not want to pay for rusted pipes and wrong placed concrete.I paid extra for soft closures and did take upgrades too even though I haven't got fully finished house.Before closure I suppose pulte does deep cleaning when I see my house still has dusty windows spiders all over. Iam sure you didn't charge me for spiders. ... More

The quality of the material is so cheap, the finishing and paint are not professional at all, and before the closing, if you point to them that there is something wrong they will fix it immediately but after the closing, they take forever. when you make a request for something that needs to be fixed they might not answer unit you follow up with them. I chose to buy a new home so I can set and relax since everything should be new, but this is so much headque. I'm spending my day calling and sending an email and waiting for people to come to fix it, and only had the home for 2 months.

bad bad bad bad bad

Everything about Pulte is bad, we had literally several issues after closing, they threatened us to close even with these issues identified during orientation. Very bad people, they are selling junk for 400-500k. Beware !!!

I would rate 0 but there is no option, The quality of build is very bad, Site manager doesnt care about the house. we had 100 problems after closing the home. I would not recommend Pulte to anyone.

To save you some reading; there was little to no communication throughout the process regarding delays, issues, or any other problem that may have held up the closing. The favorite phrase across the board is, "not my job," which still rings true with completing items on our "weather letter" 6 weeks later. In short, Pulte took what SHOULD have been an amazing event in our lives and genuinely ruined the experience, taking all joy out of moving in. We will NEVER recommend Pulte to ANYONE, even people we don't like.

I wouldn’t recommend buying a Pulte Home and I question a lot of the most recent 5 star reviews, because myself and all my neighbors around me have the same opinion. If Pulte Homes focused more on building quality over quantity, plus picking the right sub contractors instead of sub par contractors, they wouldn’t have so many issues. Myself and my neighbors are very dissatisfied with how Pulte has handled follow ups, etc. We’ve been waiting for months after closing on various things like gutters, seeding our yards, appliances, etc. The only silver lining is after going through two unprofessional Field Managers, our current Field Manager, who I won’t name for the sake of privacy, actually does a great job and is very straight to the point, honest, and paints a clear picture of what the issues are and how to fix them. The Building Manager we’re currently working with needs to be promoted and could turn that company around from sub par to great. ... More

House was not complete on closing date. Lack of communication. Issues still unresolved 5 months later.

It’s been very bad experience, in terms of communication and response. And new house has so many problems ,Including faulty equipment and it’s hard to get hold of people to get issues fixed. And closing has been delayed for months . And after waiting for Months and overpaying interests we still have to face issues like low water pressure and dishwasher, oven not working , electrical issues which cause inconvenience consistently in every day life.

We chose to build with Pulte because we had friends with a good experience and had never heard anything bad. However, based on this experience I can not recommend them. The process was very smooth up until we got to our pre-drywall meeting. Then things took a turn towards awful. Based on the recent reviews in my area that seems to be common. There is a huge issue with communication from the field manager here. It would take 2 or 3 messages to get a response. That "weekly" update email will come once a month. Make sure to visit your homesite very frequently. It is not clear at all that anyone reviews the trade's work for quality or correctness. Our closing was pushed back 3 or 4 times because of unrealistic dates being set. Very frustrating experience We ended up closing with a list of unfinished things because we could no longer handle being strung along. Do not do this if you can avoid it. The communication becomes non existent once you close. It is very clear that there is no follow up on this list. They don't even bother to track it after they submit the work orders. So you are ultimately responsible for making sure the work is done and review for quality. Of course this is not told to you before you agree to close. After living in the house for a week or so you start to notice a lot of poor craftmanship. I would definitely suggest getting inspections pre-drywall and before closing. I will note that our sales rep was very helpful through everything. And dealing with Pulte Mortgage was easy. ... More

This is probably the worst company I have ever worked with. They don't seem to communicate across the multiple divisions within the company at all. We had to beg and call repeatedly to get updates and then had our closing date moved out 2 weeks 3 days prior to closing. The quality seems okay, but we found leaks prior to closing and they left us a present of drywall frozen to our garage floor on closing day (why someone would pressure wash a garage on a 20 degree day is beyond me). What was supposed to be a great experience turned quickly into a stressful nightmare. We were hours away from living in a hotel with all our belongings in a Uhaul thanks to Pulte. They chose not to allow us to move our stuff in despite signing the closing and a temporary Certificate of Occupancy. We still do not have an oven and it seems like we are going to have to buy our own and eat the cost because Pulte doesn't know what is going on. I have done business with some bad companies over the years, Pulte is now in the bottom spot. I will never recommend this company to anyone, nor purchase another home from them in the future. ... More

Awful communication and service, lack of inspection of sub-contractors poor work, and lack of urgency to manage & complete a long punch list of items after closing that should have been completed before closing.

The Pulte Quality I signed up for was not on display. I would never do this again.

Our experience been terrible with these builders. Most of our stuff already needs repair and it’s only been 2 months since we have moved in. Our construction manager jimmy told us from the beginning that he has a family to go home to so no calls or emails to him on his days off because he doesn't care much about his job. Then we got a new manager name Dan. Dan is nothing but fake promises. Our garage door is left unpainted and his response is that its too cold. Meanwhile they are painting new houses left and right. Most of our kitchen cabinets has scratches and cracks but yet they failed to send us the right ones. Now they are just sitting in our garage and no one is coming to pick them up. Craftsmanship is so poor. Build quality if its up to me i would give it a zero star. I can go on and on with the list but i know besides having tons of bad reviews pulte still won’t do a damm things to fix these issues. ... More

PLEASE DONT BUY PULTE HOMES !! Quality of construction poor, horrible closing process, worst customer experience.

I found building with Pulte extremely awful and upsetting. Pulte did not care about customer satisfaction. They FORCED me to close mid December without installing most of my kitchen appliances because they wanted the closing to show on 2021 books. They made me feel like just a number and really no customer satisfaction considered. As of February 1, I am still waiting for them to complete many items that were due to be done before closing. They have my money now so who knows when or if work will be done. I would never build with Pulte again because they just want to build the most homes with little concern of customer satisfaction. All they care about is the money. ... More

Worst service ever, after my house close With a lot problems they never respond to me, the field manager just fk around, doesn’t do the job at all.

There are so many things to share regarding my home buying/building experience. I have built a Pulte home once before and had a wonderful experience. I wish I could say the same for this time around. I feel like my home was so rushed that the craftsmanship is not what it should have been. Before closing there were so many things that needed to be completed which we agreed they would complete but many still have not been done and I closed over a month ago. Communication has been so poor between the field manager and warranty - I have to follow up many times before a response is given. Even then most times there is no solution to the issue. All I can say is I am very disappointed that I spent a great deal of money on a home and it doesn’t really feel like home. ... More

If you are a person who cares about attention to details then pulte is not your builder. Stay away from pulte unless you get good price deal

Pulte does not seem to care about their customers once the contract is signed and they REALLY don’t seem to care after the sale of the home is complete. I understand that there have been unforseeable delays due to shipping issues and labor shortages. However, that does not excuse the times that we have caught their staff blatantly lying to us or more often than that, just refusing to respond to our inquiries or concerns timely. There is no excuse for not replying to an email. When they actually do reply, we’re always told that “we’re aware of your issue, it’s on the list” with no follow-up until a month later when we inquire again. Rinse and repeat. I am honest when anyone asks about our experience and warn them against doing business with Pulte at all costs. ... More

We were completely dissatisfied with our experience. We went with Pulte because my parents had built with them years ago and had a phenomenal experience and we believe that the quality compared to other builders was better. Unforutnately, we had a completely opposite experience and probably will never build with Pulte again. The communication throughout the entire experience was terrible. There were many homes in the neighborhood started way after ours, that moved much more quickly than ours. We believe Pulte oversold and couldn't keep up with their projects. It seems Pulte continued to sell and sell and sell and was less than concerned about their current customers. Also, our closing date was pushed back because of poor workmanship on our home; carpet had to be completely reinstalled, master shower had to be taken down to the studs and redone, severe dip in the kitchen floor that was brought to our field manager's attention very very early but not fixed. My brother built with MI down the street and the experience they had compared to us was not even comparable. Overall, completely disappointing. ... More