Pulte Homes Reviews in Atlanta, GA

I am disappointed with my experience with Pulte, specifically the project managers for construction and the lack of follow through when bringing concerns to their attention.

Some of the employees are very unprofessional. The home to be considered high quality or value has a lot of errors or not good quality of work.

till now most of the problems I had not fixed

Purchase my home 43 days ago and i'm still waiting on maintenance issues to be completed. AT&T could not connect my internet because the holes they run the cables through are clogged up. Pulte has no urgency to fix issues once you have closed on your home. If things are not fixed or I am not contacted soon I will be making my 2nd BBB complaint. If I paid for a brand new home regardless the price I do not want to deal with issues right after closing.

Since closing and occupying my home I have been getting the run around concerning service requests from the Project managers, all the way up the latter to the VP of Construction. Seems like there is little recourse.

We moved to our townhome at Park side at Mason Mill about 3 months ago: 1.) Plumbing clogged the 3rd week after we moved in; the farmhouse sink and toilets overflowed. It was a mess when we got home that night that my wife cried. 2.) It's been 3 months. Today, I saw stains in our ceiling, which look like water marks. 3.) When we moved in, there were still blue tapes around the house for work that had to be finished. I guess the contractors did not get a chance to finish their disappointing "rush" job. My wife and I kept the blue tapes hoping that maybe one of these days, customer care will email or call us to see how we're doing in our brand new $509K townhome. Then again, I guess no one will call, because Pulte already have our money. This was our first time to buy a brand new home, which was supposed to be an exciting venture, but now all we want to do is to start over with a new home. We will never purchase a Pulte home again nor will we recommend Pulte to our friends, family or colleagues. ... More

When I found out that Pulte was the builder I did not have high hopes and Pulte did not disappoint. The house was wrong from they day the footers were dug incorrectly which is an issue I had to point out to the Field Manager myself. There isn’t enough space to go into detail with all the issues that we encountered during this build. I fully expect there to be major structural issues with the house within the 10 year structural warranty. The Field Supervisor was replaced and I will say that things went much more smoothly after that. On a positive note I will say that Pulte used good quality materials (Schlute waterproofing/Pex pluming/hot water recirc pump) but the craftsmanship was WAY under what I would expect in a house in this price range. ... More

Poor quality, finish and workmanship. Delayed and ineffective communication. Once they have your money they couldn't care less about the finished product they are selling. Same homes and floor plans adjacent to mine with same upgrades getting sold for much lesser than what I paid for. Very poor job, less than 2 months and paint is flaking off, drywall and wooden doors are chipping. Haphazard and untidy layout of townhomes in this phase. Nothing is finished. Have no idea why we are paying HOA. The only redeeming factors are location and floor plan. Otherwise please look at the numerous new construction available around here before buying in Pulte. ... More

We are not happy about our experience with Pulte. There are so many issues I don’t know where to begin. Pulte could not close on agreed closing date, fireplace wrong stone color, lawn irrigation has leaks and wrong placement of irrigation heads, no mailbox for 6 weeks, no internet for 5 weeks, huge drainage problem backyard, dishwasher didn’t work, no water to refrigerator, did not clean house very well, sloppy careless work on just about everything, etc., etc., etc.

Poor workmanship, untrustworthy, unresponsive to all issues

This was by far my worst home buying experience. I will never purchase another Pulte home, the workmanship was extremely bad for the price paid. The builders, contractors and warranty department were extremely untrustworthy and not willing to make their errors right without me putting up a fight.