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- Jacksonville-St. Augustine, FL
Pulte Homes Reviews in Jacksonville St. Augustine, FL
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What Jacksonville St. Augustine Homeowners Have to Say About Pulte Homes.
Read all 331 verified reviews from homeowners that built a new home with Pulte Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Jacksonville-St. Augustine Area
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Customer Reviews
Grass
- Tara S.
- Verified HomeBuyer
- April 03, 2020
- Jacksonville, FL
The grass wasn't laid properly. They put saud on top of soud which has caused a mound in the yard. The soud has gaps which looks like holes in the yard.
Pulte Homes responded:
We are sorry to hear that you aren't pleased with your new home's yard. If there is anything we can do to help in this situation please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Nice location and quiet place
- Juan W.
- Verified HomeBuyer
- January 23, 2020
- Saint Augustine, FL
Nice location and quiet place
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - The whole process was great.
- Carlos F.
- Verified HomeBuyer
- January 09, 2020
- Saint Augustine, FL
The whole process was great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New Home Bannon Lakes
- Anthony C.
- Verified HomeBuyer
- January 08, 2020
- St Augustine, FL
I would have to say the professionalism from the sales team ,to project management, to mortgage team have been the best I have ever worked with, and now you can include the warranty dept. which have been top notch also. Have not had any issues to date all has been a pleasure.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Completely Satisfied!
- Jason V.
- Verified HomeBuyer
- December 11, 2019
- Jacksonville, FL
An absolutely pleasant and informed home building/buying experience. Everyone was awesome to work with! Highly recommend Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Great experience!
- Pamela S.
- Verified HomeBuyer
- November 13, 2019
- St Augustine, FL
Great experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fantastic Experience
- Charles C.
- Verified HomeBuyer
- October 10, 2019
- Saint Augustine, FL
Our Sales Consultant and Field Manager were so helpful through the process, accommodating and top notch professionals!
Pulte Homes responded:
We are so glad that our team could make your experience so smooth and pleasant. Congratulations on your new home and welcome to the Pulte Homes family! ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Loving Bridge Bay at Bannon Lakes
- Carol C.
- Verified HomeBuyer
- September 18, 2019
- St Augustine, FL
Our new Pulte home is wonderful. We love the home and the subdivision. High quality finishes inside and out.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy new home buyer
- Anonymous
- Verified HomeBuyer
- September 12, 2019
- St Augustine, FL
Very helpful sales team and construction coordinator. Kept me informed during construction process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Transition
- Mieczyslaw P.
- Verified HomeBuyer
- September 05, 2019
- Ponte Vedra, FL
The whole team at Pulte Homes were very professional and accommodating.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love my home
- Alexis M.
- Verified HomeBuyer
- June 18, 2019
- Saint Augustine, FL
Great experience with Pulte and love the details included in the house I purchased. The layout is just what I needed.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - excellent builder great communication high quality
- Jasmin B.
- Verified HomeBuyer
- June 07, 2019
- Saint Augustine, FL
excellent builder great communication high quality
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Just a great experience from start to finish!!
- Jill B.
- Verified HomeBuyer
- May 21, 2019
- Saint Augustine, FL
From start to finish this company was the best. The employees all work together as a team. We love our new home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great team!
- Naim Q.
- Verified HomeBuyer
- July 16, 2025
- Jacksonville, FL
My wife & I had a great experience with Gretchen & Tim. They were both so helpful, informative, patient & sincere throughout the entire process.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a great experience with Gretchen and Tim. It’s wonderful to know they were helpful, informative, and supportive throughout the entire process! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great Builder
- Reginald W.
- Verified HomeBuyer
- July 15, 2025
- Middleburg, FL
My wife and I enjoyed the Pulte experience. Our experience began with the sales agents, and included the financial specialist all the way to the construction manager. What a wonderful experience and we just love our new home.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you are loving your new home and had such a positive experience with us. It’s wonderful to know that our team helped make your experience enjoyable. Congratulations and wishing you many happy years ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highly recommended
- Marie L.
- Verified HomeBuyer
- December 25, 2024
- Green Cove Springs, FL
So far I enjoy my new home. Thank you team you was all wonderful.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great communication
- Patrice C.
- Verified HomeBuyer
- November 30, 2024
- Saint Augustine, FL
I had a good experience along the whole time of construction Constant communication with Cheryl and Dustin helped a great deal!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happy with a new place
- Anonymous
- Verified HomeBuyer
- October 03, 2024
- Saint Augustine, FL
The best experience was a meet very helpful and professional people working for the Pulte company. Always here for me and go extra mile is Nadia Peppe and Nathan Littlefield!! Thank you
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Communications during building process excellent
- William T.
- Verified HomeBuyer
- September 07, 2024
- Saint Augustine, FL
Weekly updates during build were excellent and included pictures. Found many issues after move in but are being addressed as needed.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes
- Tyree L.
- Verified HomeBuyer
- August 13, 2024
- Middleburg, FL
We had a wonderful experience working with our Pulte team. Our sales manager Terry was a wealth of knowledge about the home we were interested in. Once we were under contract our construction managers Sonny and Matt were phenomenal at keeping us informed about our build. We were over 700 miles away throughout the entire process and were fully confident in our team to complete our home efficiently and with great craftsmanship. They definitely did not disappoint!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Everyone that I dealt with from salesperson to construction co-ordinator was professional and responsive to my inquiries
- Ralph T.
- Verified HomeBuyer
- August 12, 2024
- Saint Augustine, FL
Overall I think the turned out as expected with only a couple of minor issues which were easily and quickly corrected. There is one change I would suggest. I paid extra for the Energy Package Upgrade 2 which included insulation for the exterior garage walls as well as an insulated garage door. I wanted to have the garage ceiling insulated as well but was told this was not an option. Insulating the garage ceiling should be part of the package to properly insulate the garage. The insulation company is already here. Now if I want that done I have to find someone to do it and it will probably ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Shannon
- Shannon C.
- Verified HomeBuyer
- July 05, 2024
- Jacksonville, FL
Housing development t was in a nice area with trees We were given a choice of colors and prices of different upgrades. Construction was done on time. Closing was easy . There were a few issues after closing that needed to be fixed . It seems there are some issues with certain areas like landscaping and irrigation . Hopefully they can be resolved quick.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Kevin was always available in returning calls
- Earle C.
- Verified HomeBuyer
- June 10, 2024
- Saint Augustine, FL
Kevin was always responsive in answering questions and dealing with any issues with the buildout. We are enjoying the house and the local area.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Ray
- Ray R.
- Verified HomeBuyer
- May 09, 2024
- Green Cove Springs, FL
This is a very nice neighborhood with great neighbors.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Rich
- Richard R.
- Verified HomeBuyer
- May 02, 2024
- Saint Augustine, FL
Gigi was fantastic and very responsive
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
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