Pulte Homes Reviews
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What Real Homeowners Say About Pulte Homes
With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16188 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.
Pulte Homes
has 4 out of 5 stars overall
16188 Reviews
Customer Reviews
Excellent
- Joseph E.
- Verified Homebuyer
- November 10, 2026
- Myrtle Beach, SC
The sales and construction manager have been very generous with their time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Purchasing process was fine..:warranty issues after
- Anonymous
- Verified Homebuyer
- November 10, 2026
- Bradenton, FL
Build went great. Finding lots of warranty issues with trades that simply do not care about quality
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Personal touch every step of the way
- Pamela A.
- Verified Homebuyer
- November 09, 2026
- Conshohocken, PA
From meeting with the sales team to closing, it was seamless. Pulte is a QUALITY FULL SERVICE COMPANY.
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had a positive experience from start to finish! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent construction experience
- Jeffery D.
- Verified Homebuyer
- November 09, 2026
- Myrtle Beach, SC
James was an excellent construction manager to work with, and I would highly recommend him. He was attentive, responsive, and always willing to work with me to address any concerns or issues that came up throughout the construction process. April was wonderful to work with on the sales side. She was friendly, professional, and very knowledgeable. She clearly explained the available options and made sure we understood our choices throughout the process. Maureen was also excellent to work with during the design process. She took the time to review our material selections and available ...
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re thrilled to hear James, April, and Maureen each provided such exceptional support throughout your journey! It’s wonderful to know their professionalism, knowledge, and attention to detail helped you feel informed and confident every step of the way. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding support from Brandon
- James P.
- Verified Homebuyer
- November 09, 2026
- Kingston, WA
Moving in was very easy with the review Brandon gave us.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a smooth and seamless experience due to Brandon's efforts! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Somewhat frustrated
- Anonymous
- Verified Homebuyer
- November 09, 2026
- Rio Rancho, NM
The heating unit, the tankless water heater, the Ring doorbell didn't work.Also, a permanent line for internet wasn't installed. I had to put in three warranty repairs within the first month of occupancy.
Pulte Homes responded:
Thank you for sharing your feedback. We're sorry to hear about your concerns, especially so soon after moving into your home. If you're still experiencing concerns, we'd like to ensure our team is aware of them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact? Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The Pulte home is nice seems like good workmanship....
- Anonymous
- Verified Homebuyer
- November 09, 2026
- Immokalee, FL
Everything was great....but Pulte Mortgage was totally unbelievable to deal with. Ask for things that was just about impossible to provide would never do it again.....sorry Pulte Mortgage........
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had a positive homebuying experience! That said, we're sorry to hear about your experience with our mortgage team and will share your comments with the appropriate team. ^KH
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 5
Home mostly well built but with some issues.
- Timothy C.
- Verified Homebuyer
- November 09, 2026
- Wilmington, NC
When issued with construction (e.g. showe tile, carpet etc.) are reported the response and correction of issues are very slow.
Pulte Homes responded:
Thank you for sharing. We're glad to hear that overall, you're happy with your new home! That said, we're sorry to hear that the response times and resolution of your concerns have not met your expectations. If you're concerns are still unaddressed, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte purchase in Verdana
- Roger I.
- Verified Homebuyer
- November 08, 2026
- Estero, FL
Pulte was responsive, their sales team was knowledgeable, patient, and very helpful throughout the process.
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had such a positive experience! It's great to know that our team was responsive, patient, and helpful throughout your process. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Extremely satisfied!
- Anonymous
- Verified Homebuyer
- November 08, 2026
- Ormond Beach, FL
Expectations exceeded throughout the entire homebuilding process.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had such a positive experience throughout your entire homebuilding process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
solid experience
- Edward L.
- Verified Homebuyer
- November 08, 2026
- San Mateo, CA
Dennis is an excellent and trustworthy salesperson. Highly experienced, thoughtful and extremely helpful/responsive.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive experience! It's wonderful to know that Dennis was responsive and helpful throughout your process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Quality of material in the construction is middle of the road, appearance is overall ok, but not up to our standards
- Anonymous
- Verified Homebuyer
- November 08, 2026
- Clarkston, MI
Quality overall of the materials used in the construction
Pulte Homes responded:
Thank you for sharing. We're glad to hear that overall, you are happy with your new home. We'd appreciate the opportunity to learn more about your quality concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
issues within the house, Lawn is so undone, promises have not been complied, where is the grass that was supposed to be put in? Why are not the stree
- Anonymous
- Verified Homebuyer
- November 08, 2026
- Durham, NC
My personal experience from living here, so far completely terrible experience, I expected a much higher quality of lifestyle
Pulte Homes responded:
Thank you for bringing this to our attention. We’re truly sorry to hear your experience in your new home has not met your expectations. We appreciate you bringing your concerns regarding the landscaping, outstanding commitments, and overall community experience to our attention. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Great Experience 5 stars
- Qandeel Q.
- Verified Homebuyer
- November 06, 2026
- Hilliard, OH
Pulte is doing a good job building quality homes. Good customer service, Nick house supervisor is been very helpful, Emilee. is awesome.
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear you've had a positive experience and that Nick and Emilee have been so helpful throughout your process! Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not so great experience
- Juan Alberto T.
- Verified Homebuyer
- November 06, 2026
- Perris, CA
The process generally was good. The construction team was excellent to be on time and to respond on time to requests and issues we came across. the construction manager did an excellent job keeping me informed of the process as well as responding to issues that came up during construction. Great can do attitud! However, the sales team left much to be desired in the process: 1) they showed me the wrong lot I was buying! 2) they made promised they did not keep (private bathroom in the 4th bedroom that ended up being a hallway bathroom instead of a private bathroom!) 3) Charged me for an EV ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear your construction manager provided exceptional communication and support throughout the building process and that you’re pleased with the overall quality of your home! We’re sorry, however, that aspects of the sales experience did not meet your expectations, particularly regarding the homesite, bathroom layout, and EV charging feature. We also appreciate your comments regarding the financing process and will ensure your feedback is shared with the appropriate teams for review. ^KH
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 5
house was very dirty lots of spiders 2 months later still finding them had the house exterminated 1 week after moving in. Would never buy a new hou
- Anonymous
- Verified Homebuyer
- November 06, 2026
- Parrish, FL
thank God for Jody having to deal with all the problems
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about the cleanliness of your home at move in and the concerns you're experiencing. It's great to know that Jody has been helpful in resolving your concerns. If there's anything we can do to help, we're always listening at customersupport@pultegroup.com. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
My experience with pulti qaas good
- Anonymous
- Verified Homebuyer
- November 05, 2026
- Riverview, FL
.responder kicely and un a timely fsokn to my emails.
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had a positive experience! It's great to know you have received prompt communication from our team. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional and friendly service
- Anonymous
- Verified Homebuyer
- November 04, 2026
- Middleburg, FL
The only concern is ran into issues after closing where an electrical outlet had been buried behind sheet rock. and backsplash. Pulte warranty department was able to get someone in right away to correct that issue. Second issue is aThe only concern is ran into issues after closing where an electrical outlet had been buried behind sheet rock. and backsplash. Pulte warranty department was able to get someone in right away to correct that issue. Second issue is a purchase appliances through Pulte prior to closing and unfortunately appliances weren't tested where the dryer continued to trip a ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear our warranty team responded promptly and addressed the electrical outlet concern. We’re sorry, however, that you’ve experienced additional challenges with your dryer since closing. We'd like to escalate your concern to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful Experience
- Anonymous
- Verified Homebuyer
- November 04, 2026
- Stuart, FL
⭐⭐⭐⭐⭐ Wonderful Experience with Pulte Homes – Highpointe, Stuart, FL! Building our new home with Pulte Homes in Highpointe has been such an exciting and memorable journey! From the beginning of the construction process to seeing our dream home come to life, we have truly appreciated the effort, craftsmanship, and attention to detail that went into building our home. Building a home is a major milestone, and we are grateful to everyone who played a part in making it happen. The beautiful design, quality finishes, and thoughtful layout have made our new home everything we envisioned. We are ...
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear your homebuilding was such a memorable one and that you love the design, quality, and thoughtful details of your new home! It’s wonderful to know our team helped bring your dream home to life. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy/prompt. Very professional and accommodating to their clients
- Anonymous
- Verified Homebuyer
- November 04, 2026
- Westerville, OH
Caring staff, detailed and makes sure if all the process has been in good order
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear our team provided such professional, caring, and attentive support throughout your homebuying journey! It’s wonderful to know their responsiveness and attention to detail helped make the process smooth and enjoyable. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful
- Linda P.
- Verified Homebuyer
- November 04, 2026
- Lake Villa, IL
This was a great experience from beginning until I moved in. Everyone was so kind and responsive, the time line was always on schedule, over all it couldn't have gone more smoothly.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a great experience from start to finish! It's wonderful to know that our team was kind, responsive, and provided you with a smooth experience. Congratulations and welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Client first care.
- Anonymous
- Verified Homebuyer
- November 04, 2026
- Lancaster, SC
As first-time home builders living out of state, we didn't know what to expect, but Dustin and the Pulte team made it easy. We were heard, communication was steady, and any concerns were resolved quickly. It was a great start-to-finish experience.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such an easy and seamless home building experience, especially being from out of state! It's great to know that our team was responsive throughout and addressed your concerns promptly. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Flawless, every step of the way.
- Anonymous
- Verified Homebuyer
- November 04, 2026
- Longs, SC
Excellent experience from start to finish. Our home is perfect and the neighborhood couldn't be better.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive experience throughout your entire process! It's great to know that you are happy with your new home and the neighborhood, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent experience
- Angela G.
- Verified Homebuyer
- November 04, 2026
- Washougal, WA
My experience was better than average. The one thing I wish was better with the home is the garage space. A larger garage would be *****.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had an excellent experience! We appreciate your feedback and will share your comments about the garage with the appropriate team. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I'd buy again
- Anonymous
- Verified Homebuyer
- November 04, 2026
- Perris, CA
Jill, our sales agent has been amazing throughout the entire process!!! Armando our service manager is very responsive. Construction managers do a great job explaining but aren't so good about communicating when they have addressed issues we needed fixed or if they hadn't addressed it yet.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that your experience was such a positive one due to Jill and Armando's efforts! We also appreciate your comments regarding communication from our construction team and will share them with the appropriate team for review. If you still have unaddressed concerns, we'd like to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
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