Lennar Reviews in San Antonio, TX

BUYER BEWARE!! The Lennar Home staff are liars and will tell you anything they think you need to hear to get you to buy the home. Beginning with sales staff, who sold me a home that didn't have the appropriate finishes and avoids me when I try to call. Next is the closing staff who set a closing date without communicating to the builders, so I had to go to closing twice. Finally the builder who lied about the trees in the backyard and doesn't honor any warranty items. The builder makes excuses and points the finger at other areas of the business and blames them for the problem. The customer is left with a less than quality product for a high price. DO NOT BUY ONE OF THESE HOMES!! ... More

The worst builder I've ever heard of. They destroyed the curb leading into my driveway during pre-construction; then tried to hide/repair it. Epoxied over exposed rusting rebar. Left exposed rusting protruding rebar for publics benefit after waived inspection. Failed to properly bring up to code. Left exposed live wiring after waived final inspection. They try and hide their mistakes. Failed on multiple promises in their brochure: Only partial brushed nickel hardware on doors, only partial rounded corners, no radiant barrier roof decking! I question their energy star rating (might be on paper only)? I open work orders for required repairs and they close them without any viable reason and without ever talking to me about it. Very shady ethics! ... More

The way they delivered my house is terrible they left the siding with nails popping out, the support in the attic is terrible if you walk on the wood support it acts like a spring, the restrooms had black permanent marker on the countertops, the kitchen countertop which is granite had stains from paint buckets that had corrosion, on the garage I have a gap on the left side support. They had damage in the driveway. Repairing this house, you would need a new siding with new wood support done correctly as for the warranty advisor she will always tell you it’s cosmetic and never fix the issues that she promised she would fix during the walkthrough. They just want to make the sale when the house is not finish and has really poor quality it should not be sold but for some reason Lennar thinks selling unfinished and poor-quality houses is a good thing. From start to finish the delivery of the house and the way that Lennar treats the customers is horrible. I wish I could get a refund but you’re stuck with what you get. ... More

Sorry, when reading this, the truth hurts. limiting the ‘truth’ from reviews is quite rich and unethical business practice. This is the one of many reasons why I ensure to tell everyone I know not to do business with Lennar.

Lennar is terrible all the way around starting with local representatives. I have been in my home for over 3 months and work still needs to be done in my front yard. From the start we had to move in with out our yard having SOD in place. Our final walk through was scheduled the same day as closing day ridiculous! Items found that needed repair or touch ups never got completed and our house was turned into us dirty and filthy even tho I was told a cleaning crew would come bye to deep clean the home a Brand new home!

San Antonio Lennar was the worst homebuyer experience I’ve encountered with multiple purchases to my credit. Be prepared to pay out of pocket to correct their building errors and hotels for missed closing dates with NO notification.

First time I called Lennar’s Waterwheel office I was told I couldn’t buy a home out of California where i was stationed as a Texas RESIDENT with a Texas drivers license where I was registered to vote IN TEXAS. Only bought this house as a temp with disabled VA loan will not be staying past 1 year. 0/10.

No attention to detail. Workmanship is poor. Grass they laid down is terrible. Damages were done after I closed to my property from a Lennar sub and Lennar told me to handle it with the sub.

Do not buy from Lennar

I went with an outside lender because they had a more competitive interest rate, which Lennar allows you to do. My original close date was 2/19. Due to a snow storm in Texas (A FEMA declared disaster) we were pushed to the following week 2/26. The appraisal company (hired by my Lender) was rescheduled for 2/23. The appraiser called to have the house be open and that they were on their way. They no showed. I couldn’t close on 2/26. This is where Lennar gets extremely unethical. Lennar tells me since I am “out of contract” at this point, that they are going to raise the purchase price of the home by $50,000. Mind you, it does not say in the contract 1. Where I am “out of contract” and 2. That they can increase the purchase price of the home. It does say if it is the Buyer’s default and buyer can’t close on time that they will charge $100/day until the home is closed on and 5% of the purchase price. (Mind you this is not $50,000). I met with the Lennar supervisor in my community (Maria R.) that has led me through the building/buying process starting back 7 months ago (Aug. ‘20) I expressed my concerns. She cried because she is ashamed of the company she works for. I also pointed out the core values of Lennar... they claim on their website they are of “Integrity, Value, Quality.” What is happening to me is complete LACK of Integrity. A falsehood of what they claim as a core value. An upper level manager (Edgar) gets back to me the next day and offers instead of 50,000$ increase, a 10,000$ increase. He says he can terminate my contract at anytime (which is true in the contract) and told me he can put my house on the market if I don’t take the 10,000$ increase. This occurred with no empathy expressed or willing to work with me due to the FEMA declared disaster snow storm. At this point, I have moved out of my apartment, I’m living with my parents. I have all of my belongings in storage. I have also been proactive through my whole building process. I put $1,000 for a down payment in good faith knowing I am serious about purchasing my home. I also wrote scriptures on the 2x4’s. I have been emotionally invested in my home. It is of very poor business practice for Lennar to handle my situation this way. A terrible experience for a first time home buyer. A true disappointment and total disgrace. It is clear Lennar is in it for the monetary gain only, not abiding by their core values whatsoever. I have let my colleagues, friends and family know of my poor and wrong experience with Lennar I will continue to share this awful experience on other social media platforms and review sites. ... More

Don't buy from lennar. They won't do anything.

Quality Control bad in construction

Pay close attention when having your home built, do your inspection throughout entire building. Hire your own inspector. The construction don't care about your home. The worst nightmare in my life. No respect toward the new homeowners..

Get it in writing or it is not true. Get contact info to Construction Manager as soon as you meet your sales person. Hire your own inspector period. Expect closing date to change at least twice. Get extended garage as their standard 2 car garage is smaller than other builders. Prepare for long battle. Over priced for quality you recieve. Not everything is included, not even the instructions or boxes devices come in. REGRET

Terrible buying experience on current house due to multiple issues and slow to respond to fixing issues!

New house and the driveway is already cracked. I was told nothing could be done, I've turned in the same problems three times now and they're still not fixed with no follow up. The workman ship is shoddy. There are hidden design flaws that you people have refused to take care of; All in all I would not recommend Lennar Homes to anyone.

LENNAR has no oversight or process to follow up on issues after the sale. Had 30 day walkthrough to see what need to be addressed haven’t been back since. That was 4 months ago. Wish they had a negative star all categories would receive a negative rating workmanship was poor at best. But they don’t care not there house just a paycheck for the workers.

Issues with water bill, from excessive water use from the sprinklers. I was told the day of the original walk-thru orientation that the water will be turned down b4 my move in, it wasn’t. I have spoken to several members of the staff on the property and I can never get a straight answer. It don’t help being a disabled veteran on a set income to get stuck paying an additional $300 water bill.