Lennar Reviews in Dallas, TX

poor quality things instal in the house. like bathroom, and no basic feature in house like towel hanger, bathrrom glass door and many more.never recommend to anyone to buy from lennar

The first day didn't go too bad. Met with someone in the sales office. All he did was spend 5 min telling me which houses I could look at and gave me a map. I went and found them on my own. I assumed all the features on the website were accurate and since nobody had spent any time with me I didn't know any different. I asked questions but it turns out much of what was advertised for the neighborhood was just flat out incorrect. No gas utilities, no granite, no tile in the bathrooms or laundry rooms. Later I asked when I was getting my smart lock, smart thermostat, and smart doorbell installed. These were all advertised to be included on the app under my account. It's part of the "Everything's Included" marketing. Turns out I didn't get any of that either. Closing was an issue and I had to do it twice. I've had countless issues with the house itself in the month since I've lived here. Everything from plugs not working, garage doors getting stuck. Back door has a large gap in the bottom, stuff was left under the carpet that you can feel when you walk barefoot, etc. I've lost power several times including once for 12 hours. There's supposed to be a free backup battery for issues like that but it wasn't installed until later. Nobody mentioned that a pool was going to be built 2 houses down until a future neighbor told me about it. Most of the default builder grade things I've already had to replace because they're so cheap. Unfortunately I'm only giving a snapshot and a full conversation of my experience will probably take 2 hours. And continue having issues with the people who are supposed to help with the warranty issues and worst of all I'm pretty sure nobody cares. ... More

The Ac smells bad after one month of living here I was told I'm on myownfor 800 dollars in repair because the home warranty doesn't cover it. Shop elsewhere.

The Cypress Creek West website explicitly stated amenities, swimming pool and children's playground would be onsite. However, after the earnest money deposit is made (which I would loose if I withdrew) I later discovered these amenities are located in different communities across the street, requiring shared access. The closing process was extremely rushed. I was given only a few hours for the walkthrough simultaneously while touring the house with representative. This left no time for thorough cosmetic inspection, and any issues raised during the representative's explanation were addressed, while others were likely overlooked due to the time constraint. There were few things I reported such as drainage issue which were never fixed just rushed to close the house and get threatened that if I dont close the house on time I would loose earnest money regardless if my issues were resolved or not. This rushed approach was unacceptable. The craftsman on the house is just awful. Doors were not aligned properly, too much gap. There are crack all over the house and so on. Several of my friends expressed interest in the community but ultimately chose to pay slightly more in a nearby community. They, like me, were dissatisfied with Lennar's misleading advertising regarding the onsite amenities and the rushed closing process. Most of my neighbors are advising their friends and family to stay clear from this community because it doesn’t even have a children playground forget about other amenities and workmanship of the house is awful. ... More

False info and poor quality

We had the worst experience in home buying with Lennar in Princeton. The sales agent Connor Frank was rude, arrogant and held a lot of information just to make the sale. There were numerous issues with the house and the workmanship which were not properly addressed before closing. After closing there is no one interested in resolving the issues. Connor Frank is the worst agent you could possibly come across and Lennar is possibly the work builder to buy a home. They have stopped responding to calls and texts and do not want to resolve the issues even under the warranty.

The overall home quality is poor. The workmanship is horrible with lots of items unfinished and poorly done. It seems to be no quality control of the workers work. Appliances are cheap and dangerous. The home is not the same as the model we were shown. Different floor plan. Basically the house is a double wide trailer on a cement slab. Regret the purchase and wouldn't recommend Lennar as a builder.

This whole experience was truly terrible. We feel like we got the run around for everything. When we met Hailey she was great and super helpful. She was the best person to deal with throughout this whole process. Everyone else was extremely unprofessional, rude, and difficult to contact. Our closing process was extremely stressful as they clearly put off the actual closing of our house to where we had to escalate to supervisors, still got the run around from the associates, and had to stay on top of everyone every step of the way. There is clearly no communication between colleagues at this company. We were also told during our walk through, that some things would just “not get fixed” due to not having structural issues. It’s a brand new house, it should look perfect. Once we moved in we had some issues with structural integrity and workmanship. We were told not to lean on the toilet paper holder (obviously) when it fell out of the wall when we were just simply trying to change the roll… seems like a lot of the house was cheaply made and rushed through. Don’t get me wrong, we love our house and are happy to finally be out of an apartment. But for being first time home buyers and buying a brand new build, our expectations were definitely not met. Don’t tell us you won’t fix stuff when it’s clearly a lack of craftsmanship. Our neighbors agree that they’ve had the same issues. We have chipped bricks, cracks in our driveway, split wood planks in our backyard, Rockwall breaking off, and more that they just simply won’t fix. We were also told we were getting a move in gift (which we didn’t expect, but why say it if you don’t follow through with it?) just a lot of poor follow through. We expected a lot more with this process. Very disappointing that this will be our one and only first time to buy a house and it was terrible. ... More

Worst house buying experience I’ve ever had

Unfortunately, this was not the overall first buyer experience I expected.

I’m Jerry disappointed with my WHIOLE home buying process. I have NO words to appropriately describe the nightmare I have been through.

Poor workmanship and trying to make quick money

Cheap material used for homes read the contract if they run out of materials they use what ever they have and for the concrete make sure your drive way looks good cuz they are chipped.

they threaten people to take high conventional rates instead of fha.

If you can buy with anyone else DO IT. Issues after issue, getting information/returned calls… umm yeah right. Praying on people with no knowledge of the mortgage industry and you should steer clear.

Terrible, terrible experience all around with this builder. I closed on a property by Lennar. I called the City of Dallas Water Utility service on the next business day and was told a building permit remained opened on the property. I notified the construction manager promptly as well as Lennar Warranty service, only to be told that it will be addressed on that week, then the week after, and every week I got the same story. I had to inform them that I needed to move in and gave them a few weeks to figure it out, but as long as the permit remains open the City wouldn’t allow me to establish water/sewer/trash pick up service. Instead of enjoying new homeownership, we had to stress about how to dispose of our trash, how long this process will take. i wrote a dozen emails and texts to the salesperson, construction managers without a satisfactory resolution. I further reached out to discuss the issue with trash service with them, only to be ignored by the on-site construction managers repetitively. “You need to contact the salesperson”, “we are working on it”, “there is nothing to worry about”. Only until I involved an attorney, their regional construction manager replied to my email and provided some information, as well as closely pushed for the resolution. Turned out, they did not schedule an inspection line required by the city (they blamed it on the city’s), and when they did, the city found an issue and required further remedy. Therefore, it took weeks. The regional construction manager reluctantly agreed to provide trash pick up service during the process, but even this was a hit or miss (some day they just didn’t come and we had to left the trash out on the street). The whole process took 5 weeks to resolve. What a nightmare. ... More

The worst part is the finance team they are terrible and untrustworthy the lie and they do don't keep their word I will never buy lennar again and I will make sure people know about it!

i will never buy the home from lennar again

Concierge was practically useless. Sales liason doesn't respond. They don't give a crap about your schedule or preferences. We see water drain issues in the yard within a month of home purchase.

Not satisfied with home buying experience, had problems with water on the side of house, drainage and no one wants to fix, regret moving here,

Terrible quality. I call this home my trailer on a foundation. The end.

From beginning to end, this home-buying experience has been a nightmare. The salesman was unresponsive to our issue with an unfinished garage wall. The Title Company used by the builder was also responsive to our requests to meet in person for the purchase agreement signing. Worst of all, they recorded the WRONG names with the county. When asked when it would be corrected, I had to file two complaints with Headquarters in order to get things fixed. As of yet, they are still not recording our requested language in the warranty deed, as other title companies have done for us, after putting us in touch with their staff attorney. Since this is standard language for joint tenancy, which is allowable in Texas, there should be no questions on legality, and yet we have had a string of issues with Lennar. ... More

The Sales is like buy it or leave it attitude. Orientation guy super rude, had to complain to re- schedule. Title not smooth too, waiting in the lobby for 4 hours, no one come out say a word. Until buyer go inside asking for help. Maybe I am not a rich value buyer for them, but they won’t make a penny from me in the future.

The picture presented on the webpages is nothing, like my house looks like. I feel like I was totally railroaded. All the videos of what I was showing that I would receive, I did not. From the outside to the in. it is nothing like I was shown. When I try to contact somebody for help, it takes days and talking to 20 different people in order to get some thing done. It has been an absolute nightmare. I would never refer any of them to anyone who is in the market for a house.

I signed on my home, on that day I had a water leak and the front bath floor was flooded, my dishwasher fell out of the island and the whole ring thing is a mess that was never explained to me. You should note that six weeks later I still do not have a vanity or sink in that bathroom! I had little to no orientation and had no help finding out how to get assistance. You had NO trouble telling me how much money you needed and when you expected it!