Lennar Reviews

Opt for the upgraded interior paint if its offered as a roll on style paint the spray paint job is horrible and there's overspray everywhere. Look at the baseboards, window sills and door trim on your walk thru - the cleaning crew misses them every time in every room; they're covered in plaster dust... Make sure your laminate floor is quiet, no crackling or popping. Walk every room for squeaking floors and stairs - get commitment for repairs. All of your "quality concerns" are going to be handled after the fact by customer service...make sure you have their number and email addresses before they leave your walk thru - other wise it may be a few weeks before you hear from someone again. ... More

Everyone was very pleasant. I love my new home!

We like the house very much.

Seems that the builder are hiring quick help and they contractors are not professional just hiring anyone off the street to get the job done

Many things had to be redone because of poor quality. Should concentrate on DOING IT RIGHT THE FIRST TIME!

After we purchased the home a few thing weren’t right, so we contacted Lisa your after market sell person. She was great Five stars for her. Also the foreman was the same Five stars.

Overall the experience was Great! The only part that was a little bit choppy was the loan process. Had to reach out a few times to get answers and wouldn’t get clear answers.

Lennar builds a great home, well thought out, and move in with nothing to do such as landscaping or adding irrigation systems. It’s all done for you.

Our new Lennar home is beautiful! Our Lennar sales agent made our home buying process easy. He was kind, professional and not pushy.

After my experience, I would never buy or recommend anyone buy a Lennar product. From a distance it looks great, but when you actually look closely, the workmanship is horrible. In the 4 months of living in my new construction home I've had a flood, ceiling leaks, and a loss of hot water due to a gas regulator issue. While most of these issues have been fixed, it was a battle and shouldn't happen to begin with in a new construction home.

Working with the underwriter was a terrible experience. Endless questions about insignifigant expenses that were pertinant to one month of expenses only. He could have easily missed major expenses that occurred on other months. I wish we had financed through our bank that knows us well. Great service and follow up with Dave H. on final inspection. He was extremely responsive when we had the A/C break down. Megan P. has been very good with staying in touch to see if we were satisfied.

they are easy to deal with and respond quickly to your concerns

On-site customer service is great. If there are any issues, they are quick to fix them. Everything included makes life easier. The color that comes with the house is hideous, I wish they paint it all white so buyers can choose. I am happy with my decision to buy a house with Lennar.

Everything they said was true when they said everything is included. The staff is always professional and courteous. Any problem with the house is met quickly and to my satisfaction. You can't go wrong buying a house from Lennar!

As long as Tom is the building manager, I will feel taken care of. From small issues to large, Tom was so easy to contact and fixed anything promptly.

The house is very complete besides options.

Trusted people and excellent customer service. Nice house and wonderful design, Especially the trinity plan.

This has been a horrendous experience. From the loan application, closing and move-in phases have been miserable. Disclosures statement from Lennar was wrong day before closing. Closing attorneys called me "petty" when I found differences in their charges. Refused to give me keys despite differences in disclosure statement provided by Lennar and the closing attorney. The house was not finished when we moved in. We are now 6.5 months into the home and we are still having issues that are not resolved (e.g, cracks in stairs, buckled floors, unlevel floors, damaged appliances, damaged window frames, overpaint and trim damage throughout. Lennar keeps escalating but there is no accountability. Would never buy again. ... More

They should get on the level of Dragas.

Great experience, and we are so very happy!

Employees or subs contractors could care less if the quality of there work. Framers we’re great though. I had pee bottles around the house from employees, valves were crooked, there is giant cracks in the ceiling, a can light fixture fell down when we had a family get together and one employee left the door open to the home when it was -10 degrees out side. I would never build with this company again. Very frustrating!

GREAT QUALITY BUILDER WITH EXCELLENT CUSTOMER SERVICE. ANY AFTER MOVE-IN ISSUES: RESPONSE TIME WAS WITHIN THE DAY. ANY BUILDER ISSUES WERE RESOLVED WITHIN 24-48 HOUR TIMELINE.

Terrible craftsmanship and faulty work

The warranties have been very helpful. Tom from Heritage Asante in Surprise has been exceptionally helpful.

Kevin at Avery Pointe went above and beyond! He is amazing and made the home buying experience so smooth.