Lennar Reviews

I just closed on my 8th home, and unfortunately, this was the most unprofessional and frustrating experience of them all. While I am thrilled to be in Carnes Crossroads, the process with Lennar was a major letdown. Key Issues: Poor Construction Management: My construction manager was so sloppy that I eventually gave up on a repair request and fixed it myself before closing. Subcontractor Negligence: Contractors left permanent stains on the garage floor, deck, and concrete outdoor areas that cannot be removed. Lennar Mortgage was the WORST: I was cycled through three different agents who never briefed one another, forcing me to repeat information constantly. Closing Nightmare: It took two appointments and over three hours to close due to an archaic, back-and-forth document approval process. Poor Communication: The selling agent frequently provided incorrect information and failed to follow up on basic requests. The Verdict: If you walk through Carnes Crossroads, you can clearly see the supreme construction quality in the original section compared to the newer Lennar section. I am buying into this beautiful neighborhood, but certainly not because of the house quality or the builder's service. Brace yourself for a DIY approach if you buy here. ... More

I am extremely disappointed with my experience purchasing a new home from Lennar, and I strongly caution future buyers to double-check their contracts. You expect a brand-new build to be move-in ready, but ours has been a nightmare of poor craftsmanship and what feels like a deliberate bait-and-switch. First, our appliances were delivered more than five weeks late. When they finally arrived, Lennar severely downgraded them from what we paid for. Our contract clearly stated a refrigerator value of $2,440, but they delivered a model worth only $1,048. The contract also listed the washer and dryer at a $2,520 value, but they gave us units worth only $748 each. They shorted us over $2,400 in appliance value alone, hoping we wouldn't notice! On top of this, the house itself lacks quality control. Upon moving in, we found a visible hole in the restroom drywall, cracked wood on the side of the house, and several cosmetic defects. We have reported these issues, but their customer service team drags their feet and has still not fixed them. Once you sign the closing papers, Lennar abandons you. Hire your own inspector, verify every appliance model number against your contract, and be prepared for a fight. ... More

The whole experience was not what I imagined being my first time buying a home. There is a lot of poor communication. They lied about the HOA amount prior to locking you in on the mortgage. I have emailed and call multiple people but no one has got back to me to fix the issue. Logan is one of the saleman and I believe just want to make his commission so he will tell you anything so be careful. Do not trust anything the people from Lennar says. I personally should have listened when other warned me about them. You live and you learn. I do not recommend it at all.

My experience buying a home from Lennar was extremely disappointing. The construction quality was poor, with noticeable defects and rushed workmanship throughout the house. Communication was frustrating and inconsistent, and issues we raised were either delayed or ignored. For such a major investment, the lack of attention to detail and customer service was unacceptable. I would not recommend purchasing a home from this builder.

The home is build with inexpensive materials, like simple wire shelves in the main closet or pantry. It does not have any bathroom amentities (think toilet paper holders or medicine cabinet). During the orientation I listed various items on a punch list to be resolved before closing, however two months after closing nothing has happened and Lennar went quiet.

Buying prices was completely chaotic. Would not do that again. House itself has unsolved basement flooding and Customer Care person will not return my calls. Extremely frustrated with Lennar overall.

While we understand that there may be issues with any new build, this experience has been utterly frustrating and exhausting. Quality of materials is poor, quality of workmanship is non-existent! There was more paint on the floors than on the walls, the grout work was messy at best, greasy foot print on the carpet, faucets are cheap and starting to break and we've only been here 1 month. Still blue tape left all over the house from the 2 walk through sessions. Very few items have been fixed adequately. We need to re-caulk all the bathrooms because they were not done correctly. The windows are poor quality. The appliances were not installed correctly and we now have to deal with Frigidaire instead of the builder correcting the issues. Overall a very disappointing home! We have a storm drain directly behind our back yard, which is constantly filled with construction debris and, therefore, does NOT drain. We have a lake (or skating rink at the moment) in our backyard. We have addressed this issue with the builder, but nothing is corrected. We are going to have to spend thousands to make this home livable and viable for longer than a year. ... More

Still awaiting follow ups

Make sure you verify everything before acceptance walk through and final walkthrough. Some of the issues I missed to notice during the walk through later did not get repaired mentioning those are cosmetic issues.

Unresponsiveness to questions when in the process of purchasing the home

house was not ready in time but forced to buy Construction lied Sales lied Both blamed each other Still working on issues that were not taken care of after final walk through Pool is a disaster can’t get a resolution Would never buy from Lennar again check the Calusa Facebook for more examples There is a reason why your stock is falling

The house is nice, but since I’ve been in my home I have had to replace tankless heater, washer is not working well, a lot of calking is cracking, the tile is very cheap and cracking throughout the house. For the price the house is valued at , it should not be valued over 300k. The sod in the yard was put down poorly and the garage door is already messed up. Not too happy with all the things wrong but I am happy I have property and will most likely sell in a few years not what I was expecting at all.

Sold all rooms wired for cable, model has all rooms wired, city plans have all rooms wired but you did not and refused to wire all rooms in my house and did not build to city plan

My experience with Lennar has been challenging and, at times, disappointing. From the outset, several issues were either missed or inadequately addressed, including problems identified during the inspection and final walkthrough. Some repairs were delayed, minimized, or proposed with solutions that did not meet reasonable quality standards. Communication required frequent follow-up on my part, and concerns often had to be reiterated multiple times before receiving attention. While some issues were eventually acknowledged, the overall process lacked consistency, accountability, and the level of care I expected when purchasing a new home. I hope Lennar improves its inspection, repair, and customer service processes to better support future homeowners. ... More

Buying a home in a tract in a Lennar community seems to come with certain expectations, but unfortunately, the construction quality fell short. Throughout the build, it appeared there were no meaningful quality inspections. From the foundation to nearly every trade involved, workmanship was poor—issues ranged from substandard framing and electrical work to walls with extremely thin paint coats. Can be described as a dusting of paint at best The “celebration walk” was disappointing and felt like a waste of time. We hired a home inspector, but that effort was ineffective because our Lennar representative dismissed every item on the list as “not actionable.” The walkthrough itself focused on trivial things like how to turn on a faucet—basic tasks anyone already knows—rather than reviewing critical systems such as the tankless water heater and other mechanical components. Overall, the process felt rushed and unprepared. Better attention to quality control and a more meaningful final walkthrough would have made a big difference. At Lennar quality and craftsmanship does not exist. The entire process was a hurry up and build and close so Lennar can get paid type of experience. I’m doubtful anybody will even read this note, as it’s a formality that you have to show to check a metric box some where that lennar will label as customer care. For us personally, this is our fourth home new build from Pulte, KB, and William Ryan homes. Lennar is far and away our worst experience we have had. ... More

This home buying experience was frustrating from start to finish. The build quality did not match the price. Multiple issues showed up that should have been caught before closing. Finishes felt rushed and inconsistent. Communication was weak. Getting updates or answers took repeated follow-ups. Problems were acknowledged but moved slowly, if at all. Some items were marked complete without being properly fixed. Value for the price was disappointing. You pay a premium but still end up chasing basic corrections. If you expect strong attention to detail and prompt service after signing, you’ll likely be let down. I would tell buyers to document everything, push hard, and set expectations early. Do not assume issues will be handled quickly once the paperwork is done. ... More

Wasn’t able to move in on first closing day already had movers ready for set date . Had to keep having workers to come fix things that were done poorly more than twice .

If I could do it all over, I would have gone with a different builder. The quality of the home is not good. I continue to find issues and warranty reps are not helpful. I was told one thing during my walk and now I am being told something different as far as what is covered.

The quality and work done is poor. The responsiveness to issues is also not good. I would not recommend.

Our brand new home, built in 2025, was built without internet connectivity. Today, nearly two months following our closing, we still have a fiber cable running through our driveway in order to have internet/cable services. Lennar hasn’t lent even a single phone call in helping us get it resolved. Additionally, every time we use the oven we blow a breaker. We’ve put in warranty requests and for 3+ weeks we’ve been waiting for somebody to contact us to address the issue. Crickets….

Still waiting for original repairs to be done, but all I get is silence. Can’t wait for the future promises to be broken.

We were so thrilled to purchase our new home with Lennar. We had a lot of issues and the construction manager at the time was not truthful with us. We had over an inch of water standing in our basement after the drywall was installed and he said we only had a few puddles. It ended up that Lennar had to hire a restoration company to come in and found a lot of mold in our walls. It was eventually taken care of. Then when we moved in and the craftsmanship of the house is sub par. Door frames are not level and poor quality with walls. I could go on but this experience has been not stellar and this has been our 4th house we have built. ... More

My experience with Lennar revealed serious issues in both their lending partner process and the quality of the home’s construction, and buyers deserve to be aware of these problems. Lending Experience: Lennar’s preferred lender made repeated and unacceptable errors during my loan process. They entered my name wrong and my address wrong on multiple documents—basic information that shouldn’t be difficult for any competent mortgage professional. After seeing several mistakes on fundamental paperwork, I lost all confidence in their ability to handle a home loan accurately or securely. I had to switch to an outside lender at the last minute because Lennar’s own lending team could not meet a basic standard of care. Construction/Design Defect: After closing, I discovered that Lennar installed a refrigerator that is physically incompatible with the kitchen layout they built. The refrigerator handle hits the wall, the door cannot open fully, and the bottom drawers cannot be pulled out because they collide with the door. This is not a matter of preference—it is an obvious and preventable design and workmanship defect. Instead of taking responsibility, Lennar’s proposed “solutions” were: Remove the fridge drawers (so the appliance becomes partially unusable), or Charge me $500–$750 to replace the fridge with one that actually fits the space. Charging the homeowner to fix a construction error that Lennar created is unacceptable, unprofessional, and legally questionable. Under South Carolina’s implied warranty of workmanlike construction, Lennar is required to deliver a home built in a reasonably workmanlike manner, free of design defects, and suitable for normal use. A refrigerator that cannot function in its assigned space violates this warranty. Additionally, forcing a buyer to pay extra to correct a defect caused by the builder can fall under the South Carolina Unfair Trade Practices Act (SCUTPA), which prohibits deceptive or unfair business practices. Requiring an upgrade fee to make a brand-new home functional is the definition of an unfair practice. I purchased a new home with the expectation that the kitchen—and its included appliance package—would operate as intended. Instead, I received a layout that literally prevents the refrigerator from opening. Lennar needs to correct this defect at their cost, not mine. Until Lennar steps up and addresses this issue according to South Carolina law and basic professional standards, I cannot recommend them to anyone looking for a reliable builder or mortgage experience. ... More

There were several areas that need attention in my home buying experience. 1- I noted to the seller representative that the address was wrong on official documents. They stated that it was only on their documents and not an issue. I repeated that my concern was that the address was registered wrong with the city. I was repeatedly told this was not the case. In the end, it was the car and the seller had to reach out to the city to correct the address. 2-the kitchen cabinets where damaged on approximately 50% of the doors. Lennar attempted to repair the damage using an abrasive pad. When I saw the repair, I told the site superintendent that it was unacceptable technique for repair. They informed me that was the best they could be done. I filed a warranty claim and the cabinet manufacturer came out and made professional repairs. Now the cabinet doors look new, as they should’ve to begin with. 3-The mater bathroom sink splashes water all over the place. I’m being told that it’s not something Lennar will address. They know there is an issue but son not think they need to take care of it ... More

I’m having bad experiences with Lennar. Take forever to fix the master shower room. And now, they excuses that the guys come to fix the shower room don’t have enough training. If he don’t, how come Lennar didn’t hiring someone have full training? Or all your employees have no license to build the home? I’m very upset when they told us they if willing to accept the money and they will not come to fix the shower room that broken!