Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
What a headache .
- Edgardo R.
- Verified Homebuyer
- December 14, 2021
- San Antonio, TX
Multiple problems with the portal and dealing with the mortgage team was a nightmare. To date have not been to LF our mortgage was approved. Kudos to Christopher Buentello who kept us informed as to the progress on the home and assisted us with communicating with mortgage team when they did not respond.
Lennar responded:
Hi Edgardo, thank you for taking time to share a review. We would like to apologize for any issues you faced with the finance and mortgage teams during the buying process of your new home. If you ever have any items you would like us to follow up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Straight forward home buying experience
- Jaya M.
- Verified Homebuyer
- December 14, 2021
- Raleigh, NC
Customer service and sales people were very nice to us and answered all our questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Careless workmanship and lennar is unresponsive to the issues
- Anonymous
- Verified Homebuyer
- December 14, 2021
- Fort Myers, FL
Careless workmanship and lennar is unresponsive to the issues once title is turned over.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar - Everything went smoothly!
- Si L.
- Verified Homebuyer
- December 14, 2021
- Converse, TX
Everything went smoothly! I have had very good experiences.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Quality is not good for the price that we gave
- Suryaprakash G.
- Verified Homebuyer
- December 14, 2021
- Lakeville, MN
Quality is not good for the price that we gave
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - My sales representative, mortgage originator and Daniel the construction
- Dawn G.
- Verified Homebuyer
- December 14, 2021
- Sun City Center, FL
My sales representative, mortgage originator and Daniel the construction manager were all excellent. They responded very quickly to my concerns.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Lennar - Overall great experience for a new build
- Timothy B.
- Verified Homebuyer
- December 14, 2021
- Fishers, IN
Overall great experience for a new build
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Response time to requests for repair is unacceptably long
- Larry M.
- Verified Homebuyer
- December 14, 2021
- Port Charlotte, FL
Response time to requests for repair is unacceptably long
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Great experience until closing, the people that deliver the house
- Juan C.
- Verified Homebuyer
- December 14, 2021
- San Antonio, TX
Great experience until closing, the people that deliver the house to me was terrible unwilling to help with the issues detected at closing
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 1
Lennar - Overall the Lennar team that helped my family buy our home was
- Francine J.
- Verified Homebuyer
- December 14, 2021
- Jurupa Valley, CA
Overall the Lennar team that helped my family buy our home was great
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Overall, this is a good home buying experience
- Anonymous
- Verified Homebuyer
- December 13, 2021
- Maple Grove, MN
Overall, this is a good home buying experience
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - The loan process was not the easiest.
- Jason B.
- Verified Homebuyer
- December 12, 2021
- Clermont, FL
The loan process was not the easiest.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Roseanne
- Anonymous
- Verified Homebuyer
- December 11, 2021
- Aberdeen, MD
Roseanne was awesome so was Ken. Issues are with the two guys who field calls when their are issues Bert and the other guy can’t remember his name really don’t want to.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 2
I like the all included
- LUCY M.
- Verified Homebuyer
- December 10, 2021
- Pahrump, NV
I first became acquainted with Lennar when I moved from the East to west coast and settled in Las Vegas. I like the homes and use of space. I just brought my second Lennar home and I see the same issues. The first one is the entry way into the master bedroom is always smaller than the rest of the other door ways always making it hard to move furniture into the room. There is always a little space then the entry way. Also some of the electrical outlet and switches are always in the wrong spaces. I did have some issues once I moved in but they were fixed as soon as they were pointed out. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Lennar - Spec house.
- Edward P.
- Verified Homebuyer
- December 10, 2021
- Princeton, TX
Spec house. Know what you’re buying, lennar is there for money.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Horrible Experience!
- Michelle D.
- Verified Homebuyer
- December 09, 2021
- Ridgefield, WA
There has been nothing positive about buying my Lennar home! I do not recommend!
Lennar responded:
Hi Michelle, thank you for leaving a review. We want to apologize for any frustrations you encountered with your new home. If we can ever help out, please contact us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - A very good experience.
- Sarah W.
- Verified Homebuyer
- December 09, 2021
- New Braunfels, TX
A very good experience.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Constant staff turnover and poor communications.
- Donald D.
- Verified Homebuyer
- December 09, 2021
- Troutman, NC
Constant staff turnover and poor communications.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Not a good experience.
- Jaytee X.
- Verified Homebuyer
- December 09, 2021
- Otsego, MN
Not a good experience. Once they sold their home. They dont care about your issues. Built wrong foundation. Many many delays in completion.
Lennar responded:
Hi Jaytee, thank you for this review. We would like to apologize for the numerous delays and issues you encountered that created such a poor experience with your new home. If there is anything we can help with going forward, please do not hesitate to reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar - Resposiveness to isses and taking care it as soon as possible
- Insil E.
- Verified Homebuyer
- December 09, 2021
- Tigard, OR
Resposiveness to isses and taking care it as soon as possible
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Lennar - I really enjoy my new townhouse
- William M.
- Verified Homebuyer
- December 09, 2021
- Raleigh, NC
I really enjoy my new townhouse
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The service from start to finish was amazing! Made buying our first home an enjoyable process, despite the tough real estate climate
- Shawnte L.
- Verified Homebuyer
- December 09, 2021
- Whittier, CA
Lennar is outstanding! Highly recommend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - This is my first home but I will avoid Lennar in the future.
- Melisa O.
- Verified Homebuyer
- December 09, 2021
- Ridgefield, WA
This is my first home but I will avoid Lennar in the future. The craftsmanship and finishing is of poor quality and downright lazy. Crooked cabinets, terrible paint and caulking, etc.
Lennar responded:
Hi Melisa, thank you for your review. We are sorry to hear about the disappointment you outlined regarding the craftsmanship and quality of your new home. If there are any items that need further attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
A nice home
- James F.
- Verified Homebuyer
- December 09, 2021
- Apollo Beach, FL
Enjoyed the home buying process and all that Lennar offers with their incentives.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
We had an exceptional experience
- John T.
- Verified Homebuyer
- December 09, 2021
- Riverview, FL
Lennar and Lennar Mortgage made the home buying process seamlessly easy. You hear horror stories of the home buying process, my wife and I experience was great!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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