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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22030 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22030 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - From the beginning this has been a poor experience for me with

  • Steven B.
  • Verified Homebuyer
  • January 12, 2022
  • Buckeye, AZ

From the beginning this has been a poor experience for me with Lennar. I was relocating from WA to AZ and was so excited that my wife and I were able to save up enough money to purchase a home. The sales person that was in-charge of the Arroyo Secco section never listed was worried about getting a commission more than understand what we were looking for. Because were were not in AZ we of course depended on Lennar team and her to give us the proper information and help us with the construction process. This was a mistake. It was hard to get a hold of people they would take days to respond ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Overall satisfied with the home and it’s upgrades the home came

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • Chula Vista, CA

Overall satisfied with the home and it’s upgrades the home came with. Home is almost sound proof since I have not heard neighbors next to me. One thing that stood is I feel like the turnover of the home was rushed. What I mean by that is there is some paint splatter on the carpet or small missed corners not painted properly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Overall great experience!

  • Kaley G.
  • Verified Homebuyer
  • January 12, 2022
  • West Jordan, UT

Overall great experience! Would definitely buy with Lennar again! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We've been here for like month, so far we love the house.

  • Monaliza C.
  • Verified Homebuyer
  • January 12, 2022
  • Shafter, CA

We've been here for like month, so far we love the house. Some concerns with the electrical. We called Jason, but it takes time for the electrician to come and fix the issue. Some hardwares not yet installed.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

The floor plan and eye appeal

  • Rebecca C.
  • Verified Homebuyer
  • January 12, 2022
  • Fort Collins, CO

I would recommend lennar to my family and friends

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Ready to move in with all appliances.

  • Ezra N.
  • Verified Homebuyer
  • January 12, 2022
  • Sultan, WA

Ready to move in with all appliances.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Responsiveness

  • Shay W.
  • Verified Homebuyer
  • January 12, 2022
  • Reno, NV

We could not have been happier with Lennar's overall responsiveness (from the purchase side, to loan qualification, to title, and finally in dealing with our limited touchup issues in our new house. Lennar was fantastic throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar - It is a wonderful environment.

  • Jorge R.
  • Verified Homebuyer
  • January 12, 2022
  • Whittier, CA

It is a wonderful environment. A great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar managed to close on time despite all of the supply chain

  • Andrew J.
  • Verified Homebuyer
  • January 12, 2022
  • Erie, CO

Lennar managed to close on time despite all of the supply chain issues. On-site customer service and sales manager were very responsive. Questions and problems were resolved quickly.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Great to be with Lenner

  • Anil K.
  • Verified Homebuyer
  • January 12, 2022
  • Frederick, CO

Great to be with Lenner

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst of the Worst

  • Jose S.
  • Verified Homebuyer
  • January 12, 2022
  • Forney, TX

Mortgage process was more painful that an inquisition. Materials and workmanship is pretty cheap. House wasn't cleaned before handed over to me and it has way too many repairs that need to be done, the more toy look, the more you find. Won't recommend Lennar not even to my worst enemy.

Lennar responded:
Hi Jose, thank you for sharing your experience with us. We are sorry to hear about the poor experience you had during the mortgage process for your new home and following issues you have encountered. If you have anything outstanding that we can help with, please reach out to us at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Perfection

  • Jennifer B.
  • Verified Homebuyer
  • January 12, 2022
  • Perry Hall, MD

We love our new home! Lennar has been so great to work with, even after we closed. It's very clear that they strive for perfection and customer satisfaction. You can't ask for a better builder than Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar is hands down the best builder in Utah!

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • West Valley City, UT

Lennar is hands down the best builder in Utah! Every other builder has a base price and then have upgrades with a lot of extra cost. Lennar has the lowest lot premium by far. If you are not building with Lennar, you are going to pay way more then what you expect. Lennar's ONLY upgrade is if you want a third car garage or not. Included in their price is a Smart Home already installed, countertops, appliances etc. They don't have any surprises. The cost they give you, is what you pay. No extra fees or hidden costs. Lennar is the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My direct experience with Lennar has been quite good, with exception to their finance crew. There have been a few issues with the house, but all have been remedied.

  • Phillip M.
  • Verified Homebuyer
  • January 12, 2022
  • Madera, CA

The house is fine. The lending process with Lennar is a complete nightmare. It's never good when I'm forced to threaten with legal action while dealing with a loan officer. The closing date was stalled for 4 days due to Lennar's ineptness in this matter. I would definitely recommend using another finance group if you can get a decent rate.

Lennar responded:
Hi Phillip, thank you for sharing your review. We want to apologize for the issues you encountered during the financing and closing process for your new home. If there is ever anything we can do to help going forward, please reach out to us at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 5

Responsiveness 5

Get everything in writing and double check everything

  • Charles R.
  • Verified Homebuyer
  • January 12, 2022
  • Anna, TX

Lennar advertise that you get a smart home. Well the only smart technology I have is what I had to buy myself. House came with no door bell, no garage door opener, no peep hole in the door, very cheap appliances. You will also need to buy shower rods are have shower door installed at your expense. If you want the sprinkler system to be a smart device you will have to purchase the wireless device yourself as well. Even though they advertise there homes are smart homes that is not true. To me don't advertise something if it's not true

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Sales and closing process were fine - numerous preclosing punch list issues have not be dealt with.

  • John P.
  • Verified Homebuyer
  • January 12, 2022
  • Lakewood Ranch, FL

Per Title comments above - very disappointing when multiple missing and damage items are not covered.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Great builder !

  • Loretta P.
  • Verified Homebuyer
  • January 12, 2022
  • Fayetteville, GA

Great builder ! Some Cosmetic issues needs attention More training. Training

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Quick response to service tickets.

  • Louis R.
  • Verified Homebuyer
  • January 12, 2022
  • North Las Vegas, NV

The warranty service team here is excellent. No matter what the concern is it receives a top priority response and resolution.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - So helpful and aware of buyers needs with a new home buying experience.

  • Kathy C.
  • Verified Homebuyer
  • January 12, 2022
  • Eastampton, NJ

So helpful and aware of buyers needs with a new home buying experience. Patience and caring responding to inquiries. Professional in all aspects of home buying experience !

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Staff at Lennar

  • Antoinette F.
  • Verified Homebuyer
  • January 12, 2022
  • Richmond, TX

Felicity has been wonderful addressing all issues/concerns promptly. She has gone above and beyond to ensure our satisfaction with the home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Everything went as planned and i was happy with the total experience.

  • William W.
  • Verified Homebuyer
  • January 12, 2022
  • Punta Gorda, FL

Everything went as planned and i was happy with the total experience. While a home can't be perfect all of the Lennar team did their best. Overall was a good experience. This is my 6th Lennar home in SW Fl.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Lennar charged my more than disclosures amount that I originally

  • Guna S.
  • Verified Homebuyer
  • January 12, 2022
  • Merced, CA

Lennar charged my more than disclosures amount that I originally signed

Lennar responded:
Hi Gunasekaran, thank you for sharing your review with us. We are so sorry to hear about the discrepancies you have outlined and the frustrations this must have caused for you. If you would like us to follow up, please send us a note at corporatecustomercare@lennar.com and we will reach out to the appropriate team. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Attentiveness of Lennar Staff

  • Lorraine M.
  • Verified Homebuyer
  • January 12, 2022
  • Puyallup, WA

Considering how large the Lennar Company is everyone I dealt with made me feel like I was the only one buying a home. Marc, George and Trevor were always available to answer all my questions. I am extremely happy that I chose to be part of the Lennar family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I pretty much knew what I was getting from a track home before

  • Daniel M.
  • Verified Homebuyer
  • January 12, 2022
  • Saint Cloud, FL

I pretty much knew what I was getting from a track home before purchasing it. The one thing that I thing was exceptional was the sales representative Melissa She was fantastic she send me pictures throughout the process of the build. Kept me up to date on where the construction was and was overall a huge help. She is a very sweet person. My family just loves her.

Total Score 4


Quality 1

Trustworthiness 5

Responsiveness 4

Lennar - They're trustworthy and overall I would recommend them to anybody.

  • Andrew R.
  • Verified Homebuyer
  • January 12, 2022
  • Converse, TX

They're trustworthy and overall I would recommend them to anybody.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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