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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22030 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22030 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Poor quality

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • Madera, CA

It was a delayed build and the overall product is of poor quality.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Efficiency & Solid Strong Homes Built

  • Mark W.
  • Verified Homebuyer
  • January 12, 2022
  • Huntley, IL

The process from beginning to end was actually easier than we had expected. If you've ever purchased a home you understand. The homes are built Strong & to your wishes. You have several options to choose from. Everyone we worked with from start to finish was very nice, helpful, and left no deed unfinished. Made sure we were happy. The Clubhouse, pool, fishing ponds, etc. are beautiful & exceptional. We are delighted with our New home and the area is very quiet, clean, and full of friendly neighbors. The only reason I gave a 4 star on Value for price paid instead of a 5 star is because I ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happiness turns to frustration after only weeks

  • Ryan D.
  • Verified Homebuyer
  • January 12, 2022
  • Holly Springs, NC

Upon first look, everything looks fantastic when the keys are turned over. However, the real problems show up after a couple of weeks of living n the house. After being told during our new homeowner orientation that we would have a 1 year walk-through to fix any issues that come up in the first year, we were informed that Lennar no longer performed this and everything had to be submitted through the Warranty system. Of the pages of issues that we have submitted, only 3 issues are deemed 'under warranty'. Lennar promises to use the best construction material and high-quality paint. When ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - We've been in our home for 3.

  • Sarah R.
  • Verified Homebuyer
  • January 12, 2022
  • Escondido, CA

We've been in our home for 3.5 months so far and the experience has been very good. We watched our home be built and were impressed with the speed and even closed earlier than anticipated! There have been a few issues but all have been minor and most have been readily fixed by Lennar. The market is insanely high right now (we purchased in May 2021), so our house cost more than we wanted, but that is due to the overall economy and desirability of our area (San Diego), not just Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Thanks for everything, very happy!

  • Kenneth W.
  • Verified Homebuyer
  • January 12, 2022
  • North Las Vegas, NV

Thanks for everything, very happy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy to close deal

  • Richard P.
  • Verified Homebuyer
  • January 12, 2022
  • Chanhassen, MN

Still don’t have an security operating security system that was part of purchase price.No one seems to know how to fix it. Also do not have any screens for windows.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - They do a decent job

  • Edward C.
  • Verified Homebuyer
  • January 12, 2022
  • Gainesville, GA

They do a decent job

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Where is the US Mail service?

  • Zan C.
  • Verified Homebuyer
  • January 12, 2022
  • Williamsburg, VA

Post o office refuses to delivery because they say the developer is the problem. And Lennar says the PO is the problem. In the meantime I must drive 8 miles to stand in line to beg for my mail

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Very Good Experience

  • Gregory M.
  • Verified Homebuyer
  • January 12, 2022
  • Pahrump, NV

We found our home purchase very streamlined and easy with Lennar. The on-site team were easy to work with and friendly.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Always kept informed

  • Shamae R.
  • Verified Homebuyer
  • January 12, 2022
  • Thornton, CO

They are very professional and knowledgeable. We would definitely recommend them!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience

  • Marianne B.
  • Verified Homebuyer
  • January 12, 2022
  • Oswego, IL

Seasons of Southbury Sales Manager & Construction Manager were simply the best and provided outstanding customer service every step of the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home!

  • Karen D.
  • Verified Homebuyer
  • January 12, 2022
  • Bargersville, IN

I have been very pleased with my home buying experience! I love my house! Any issues I have had (and they have been very small ones) have been taken care of quickly and completely. The neighborhood is great, all neat and clean, the houses so pretty. So glad I bought a Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Worth the money.

  • Melvin M.
  • Verified Homebuyer
  • January 12, 2022
  • Puyallup, WA

Worth the money. Don’t get a loan through Lennar. Save more else where. Never see a person. Everything on line.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 3

Lennar - The builder workers are good help.

  • Kayo G.
  • Verified Homebuyer
  • January 12, 2022
  • Fayetteville, GA

The builder workers are good help.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Multiple issues that were slow to address.

  • Jason J.
  • Verified Homebuyer
  • January 12, 2022
  • Firestone, CO

I have had a very disappointing experience with the responsiveness of Lennar to issues. I called out issues weeks before closing and it took until 6 weeks after closing to start addressing them, some are still not done. Brianna is great but the rest of the team is non responsive and gives updates that do not materialize.

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

The lack of attention to detail in the new build is disappointing.

  • Bernard O.
  • Verified Homebuyer
  • January 12, 2022
  • Millsboro, DE

We purchased a spec home, so, we had no choice in our finishes. We wanted to push settlement by two weeks which Lennar would not allow. However, when we settled there were many items not finished in the property. They could have used the two weeks to complete the work. The painting, caulking, tile work etc. were not professionally done. Our contractor who we met at the final walk through was good. He was responsive and helpful. However, there are several items that were on the list to be completed or replaced that have not been completed. We have been here for 4 months.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - We loved working with the Lennar team!

  • Daniel S.
  • Verified Homebuyer
  • January 12, 2022
  • Lakeville, MN

We loved working with the Lennar team! Our new home is beautiful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great services!

  • Mairy S.
  • Verified Homebuyer
  • January 12, 2022
  • Spring Valley, CA

Great services!!! They all have took the time to make sure everything was done correctly. Always helped with anything that was needed! Amazing staff and workers!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our experience was fantastic just want to make a note here if

  • Gerald G.
  • Verified Homebuyer
  • January 12, 2022
  • Dayton, MN

Our experience was fantastic just want to make a note here if you’re buying a house make sure the other neighborhood houses are finished also construction is quite noisy and disruptive

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lack of communication

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • Las Vegas, NV

Lack of communication of the process. Lack of customer service.Lack of understanding of customer needs

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

They completed the home on schedule.

  • Cynthia A.
  • Verified Homebuyer
  • January 12, 2022
  • Puyallup, WA

I am very pleased with my new home, from my first contact with Eldy, Brian, Linda, Michael and Bret, everthing went smoothly, they are all exceptional employees. The home is very well done with great fixtures and appliances. I am happy to have blinds and screens and a great landscaped yard.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Courteous

  • Zenaida D.
  • Verified Homebuyer
  • January 12, 2022
  • Henderson, NV

Sensitive to customers needs all the way.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - While I appreciate the efforts of the folks we've worked with

  • Anonymous
  • Verified Homebuyer
  • January 12, 2022
  • McMinnville, OR

While I appreciate the efforts of the folks we've worked with directly, there is so little quality oversight. They are building these as quickly, and as cheaply, as possible. There is an apparent lack of quality in virtually every element of the construction. A month in and we have massive cracks in the drywall, drainage issues, paint issues, door issues, electrical issues, HVAC issues...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - The entire process was smooth and I was informed very early on

  • Alireza T.
  • Verified Homebuyer
  • January 12, 2022
  • Austin, TX

The entire process was smooth and I was informed very early on regarding a few closing date changes due to the shortages. Overall, I’m happy with Lennar and their team have been very helpful throughout each step of the way.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - My experience as a first time home buyer was great.

  • Tiffany W.
  • Verified Homebuyer
  • January 12, 2022
  • Charlotte, NC

My experience as a first time home buyer was great. All of my questions and concerns were answered and addressed. Lennar mortgage made the process easy to get pre approved and receive a final approval in time for closing. The overall building experience with the construction manager Joe made this experience stress less. He kept me abreast of realistic timelines throughout the building and notified me expeditiously when delays were foreseen. The quality of materials used to build my home makes me comfortable and confidence that I made the right decision to build with Lennar. I absolutely love ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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