Lennar Reviews

Overall mediocre experience in the home buying and owning process

The folks that are actually running the job sites do the most to correct the issues as they come up and from my experience with Lennar they will come up.

The sales reps do a great job. However, when we chose to do everything in house, we expected a well oiled machine. Lennar Mortgage & Lennar Title are anything but well piled. Their lack of communication with me and with each other were absolutely awful. I did way more work than any customer should ever hope to do. So much so that my Lennar Mortgage rep told me that we probably would not have closed on time had I not made everything happen. The quality of the house is good except in the bathrooms. The day we moved in the toilet paper roll holders fell off. I feel like they really skimped when it came to installation. We love our house…just not sure we would ever want to go through the constant hassle of dealing with a company with employees who constantly drop the ball ... More

You will be forced into using their lender. Inspect the home as often as you can during construction.

Zero transparency during the build. Build was months behind. Closing was a disaster. Quality was very poor for the price Only saving grace for Lennar has been the warranty process, to which they have been very responsive.

It’s a new never lived in home

Response to warranty issues has been very good. However, the month leading up to our closing was absolutely brutal. We had to pressure Lennar to move the closing date back three times. The different divisions (construction, mortgage, title, sales, etc.) did not communicate with the other. The local construction people had no idea of our original closing date and weren't even close to having the house ready. On closing day the title company (Lennar Title) did not have the closing documents from the lender (Lennar) and we never had a final walk-thru or orientation prior to closing.

The initial purchase process was a nightmare. Steer clear of Michael. That being said, quality seems decent. There have been minor quality issues.

Make sure you ask what color your house is going to be. Didn't know I needed to ask what the color of my house was going to be painted, my bad for assuming they painted houses in neutral colors, which are more versatile. I wasn't shown what the color scheme was going to be so you don't really have any options to choose, it seemed it was either you buy it or someone else will. The construction manager is very responsive and hardworking, kudos to him

The quality of the kitchen cabinets were not the best considering what we paid for the house

I just want people to make sure they do the inspection correctly and not to sign until everything is fix. Especially the floor.

Workmanship of the home could have been much better not so impress on how it was put together. Found to many defects backyard could have been leveled much better etc. Eagle Mortage office set me up for failure, informing and was written on my contract that HOA was paid monthly then I get a bill from spectrum stating I had a balance and a late payment fee added to my bill of $40. Spectrum has informed me HOA is paid annually. This could have been avoided if I was given proper instructions. Eaglemortage should be liable for the late fee, since I was not at fault. Communication with the buyer needs to be more clear and written as well from Eaglemortage. ... More

Many times they seem to take advantage of the situation and it seemed they were doing their best to make me lose my money. I had a bad time in those moments.

So the buying process was pretty smooth. My sales rep was Matt. Very helpful answered whatever questions I had. Only issue was I was sold a house that was supposed to have a pretty big backyard but when it was said and done the driveway was really long and the backyard was tiny. By then it was too late to wait for anything else. Plus they picked the poorest rated hoa for the neighborhood.

The home buying experience was tainted by the Lennar company, Eagle Home Mortgage, which made the entire process so stressful and they ignored entirely the impact every delay, and there were numerous delays by Eagle Mortgage. They did not care a little finger that every week they delayed, cost us, the customer, more in lodging, loan points, and utility charges from scheduling service starts, then having to reschedule them, appliance deliveries has to be delayed, orders changed or canceled. It was the worst experience we have ever had in home buying and this was our 6th home. Aside from that, our home was built fairly well, and during our acceptance only a few smallish repairs needed, and the construction manager handled those well. Eagle Home Mortgage, for us, was unprofessional to the point of amateurish and bumbling. Never once were we apologized to for their ineptitude and wholly unsatisfactory customer service. In fact, after all the delays, due to their incompetence, they had the gall to charge us more points because of those delays. I recommend never using Eagle Home Mortgage, if you can avoid them. ... More

trust but verify

I have emailed 5 or 6 times about our garage door. It makes alot of noises(snapping,groaning,clunking) plus if the button isn't held down it stops sometimes

Many things in finished after I moved in. I constantly had to address un finished issues in the home on numerous occasions. This was a very frustrated experience. However, my closing was very smooth.

I am disappointed in Lennar’s overall service. My experience from start to finish was not the best or the smoothest. I think that a company as big as Lennar should provide a better overall home buying experience to their clients.

The overall design and architecture of the home is great. However, the workmanship and installation of materials in almost every area is substandard. Especially for a price point nearing $800,000.

We have a number of issues that are now going on over 8 weeks. Yes we do understand the need to keep folks from inside our home because of the virus concerns. The issues that I am speaking about are exterior issue.

We moved in on December 2019 and the building is not ready yet. The lobby is not ready and the Fob entrance system neither.

Really wish they would've taken there time more. You can really tell the house was rushed with quality of workmanship. I would've liked to move into a new house and not a 90% complete house. The first month was nothing but people coming fixing holes, texturing walls, painting, stucco repair, washing machine flooding, two windows not opening, damaged cabinets, missing/damaged molding, etc. It was quite irritating having tradesman in our house fixing things on a house that wasn't finished. Unfortunately with my kids starting their new school 3 days after the scheduled closing we had no choice but to move in. Take a few extra weeks and give people a quality house. I wouldn't buy a Lennar again. ... More

Buying a home can be a stressful experience, but with Lennar specifically you’re in for a wild ride, and I don’t mean in the fun way. Be prepared to receive an unfinished product, and be forced to close regardless. Be prepared for lack of knowledge of what Lennar even offers via sales consultant and lack of work ethic and cooperation. After the hurricane that was getting this home, 5 months later I can finally say it is a finished, beautiful product after many warranty claims, some of which are still unfinished. But the process in and of itself was a nightmare by most parties (they have since chance construction manager to Andy and all is well in that realm). You have to be knowledgeable for yourself because there is no one with Lennar who has your best interest at heart. ... More

Major repair was performed in one bathroom shower enclosure that was cracked and a poor attempt had been made to cover it up. Plumbing noise during use of hot water supply to upstairs bathrooms. Stucco and paint over spray on all outside windows. All countertops and plumbing fixtures had excessive sealant product left on surfaces. The tile floors had excessive grout haze. Doors and baseboards were covered in construction dust. When windows were opened there was literally mud in the sill.