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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22030 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22030 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Unfinished

  • Jesus Q.
  • Verified Homebuyer
  • January 18, 2022
  • Jarrell, TX

Overall the home buying process was fairly straight forward, however when I finally closed and moved into the house, the home was unfinished, there were chunks missing and scratched in my cabinets which should have been fixed when they were first installed since they were that obviously damaged, my attic access was the wrong size and was makeshift put together, the workers left a huge mess in my back yard and front yard of trash, pipe endcuts, and also the A/C wasn’t even hooked up so for the first week there was no A/C or heat. I would’ve been ok waiting and extra couple weeks to move in to ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Initial sales personnel excellent.

  • Mary W.
  • Verified Homebuyer
  • January 18, 2022
  • Cedar Lake, IN

Initial sales personnel excellent. Loan process terrible and disorganized. Pre-drywall walk through a failure because our concerns were not taken seriously and addressed. Closing positive experience. Had to request a step be installed from garage to entrance. Guess the home was not supposed to come with one??? Drywall plaster/mud heavy on garage floor. Guess I’ll be scraping that up in spring. Have since had frozen water pipes due to improper insulation which Lennar is dealing with. Gas leak on the outside which the gas company has dealt with. Have been here only about seven weeks so ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

Unskilled works resulting in extremely poor workmanship from one of America's largest builders, terrible!

  • Fred W.
  • Verified Homebuyer
  • January 18, 2022
  • Punta Gorda, FL

BEWARE OF WHAT YOU PURCHASE FROM LENNAR DURING THESE TIMES. QUALITY OF MATERIALS, WORKMANSHIP AND SENIOR MANAGMENTS OVERSIGHT OF NEW CONSTRUCTION AT PRESENT IS NON EXISTENT! ONLY CONCERN BY MANAGMENT IS DRIVING SALES, NOT CUSTOMER SATISFACTION!

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Lots of issues inside the home very poor paint job home was not

  • Sergio B.
  • Verified Homebuyer
  • January 18, 2022
  • Land O' Lakes, FL

Lots of issues inside the home very poor paint job home was not clean at alletc

Total Score 5


Quality 1

Trustworthiness 5

Responsiveness 1

Lennar - Document after Document requested,sometimes for the same Document.

  • Romeo V.
  • Verified Homebuyer
  • January 18, 2022
  • San Antonio, TX

Document after Document requested,sometimes for the same Document. Right hand didn't know what the left hand was doing. Now the house: Lennar took short cuts or cost saving measures. After moving in found no water spigot for the back yard, no towel racks in the bathroom, no medicine cabinet in the bathroom, poor workmanship in gluing floor, no insulation in the garage. Inspect the house very carefully before you buy.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - Process has been great.

  • Kristopher H.
  • Verified Homebuyer
  • January 18, 2022
  • Humble, TX

Process has been great. Adam has been really diligent about making sure all of the issues/requests get addressed, and the rest of the people (Bill, Kayla, etc.) have been great as well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Professional Services

  • Darnell M.
  • Verified Homebuyer
  • January 18, 2022
  • North Las Vegas, NV

Great experience an great neighbors an the quality of the home is special for a first time home buyer would highly recommend Lennar to anyone looking to purchase a home!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Let me widen driveway like I wanted.

  • Charles T.
  • Verified Homebuyer
  • January 18, 2022
  • Otsego, MN

Let me widen driveway like I wanted.100 % satisfied with anything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Finance with Lennar!

  • Jacqueline P.
  • Verified Homebuyer
  • January 18, 2022
  • Henderson, NV

As much as I dislike making a suggestion to finance with the builder, you may get better treatment from Lennar Title by doing so! Questions not answered, calls not returned, treated rude when we arrived to close per Lennar's diection. We were even asked upon arrival to close, why we were there! Who just shows up at a closing for the heck of it, especially in a pandemic? And keep in mind, Lennar had all our monies and still used their leverage to treat us rude. Lennar, you are not the only builder and definely were unknown to us in IL. We traveled cross country to buy in NV and were ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Lennar is more focused on their bottom line than satisfying the customer

  • Daniel D.
  • Verified Homebuyer
  • January 18, 2022
  • Punta Gorda, FL

Closing was pushed four times due to labor and material shortages which is understandable but they were only concerned about their ability to close on their schedule and had little or no concern for our schedules as we were flying in from out of town to do the final walk through and close We spent lots of time and money changing flight and hotel and rental car plans. I would not buy. a other Lennar home due to this experience. No options for anything. We are building our new home in Babcock ranch with another builder

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 4

Maintenance-Free Living

  • JoAnne G.
  • Verified Homebuyer
  • January 18, 2022
  • Hudson, FL

One of the most appealing aspects of this location and villa model was that the open layout and design were just about what I would have picked for a custom build. Lennar's team made this process fairly painless and helped ease my mind in the midst of a crazy real estate market. The communication was excellent, and the house was ready on time!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - They are 100 0/0 recommended.

  • James R.
  • Verified Homebuyer
  • January 18, 2022
  • Spring Hill, FL

They are 100 0/0 recommended..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall a great experience and no more snow!

  • Mark D.
  • Verified Homebuyer
  • January 18, 2022
  • Longs, SC

Overall a great experience and no more snow!!!!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Poor finishing workmanship

  • Anonymous
  • Verified Homebuyer
  • January 18, 2022
  • Durham, NC

Quality of the finishing workmanship was not good.

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - The purchase price is reasonable.

  • Anonymous
  • Verified Homebuyer
  • January 18, 2022
  • Tampa, FL

The purchase price is reasonable. Overall, it's a good experience.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - All finishing are basic, and kitchen cabinets are to basic.

  • Boro T.
  • Verified Homebuyer
  • January 18, 2022
  • Punta Gorda, FL

All finishing are basic, and kitchen cabinets are to basic.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Overall value is second to none

  • Theodore D.
  • Verified Homebuyer
  • January 18, 2022
  • Punta Gorda, FL

From price to square footage, service, and prompt response this builder is the best in the biz.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

How dishonest they were in giving projected settlement dates.

  • Stephen R.
  • Verified Homebuyer
  • January 18, 2022
  • Ave Maria, FL

Builder is not at all responsible. Very slow to address issues.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

professional and friendly

  • Cuong V.
  • Verified Homebuyer
  • January 18, 2022
  • Escondido, CA

full house appliances and Elegant

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues with home, lennar rep skipped final walk through

  • Anonymous
  • Verified Homebuyer
  • January 18, 2022
  • Surfside Beach, SC

The house was not nearly ready for closing. The windows won’t shut, smoke detectors and lights hanging from the wall, concrete cracked, and I was threatened if I didn’t close by end of November, they would keep my deposit. They skipped the final walk through and were still laying carpet while I was at closing. I would not have closed, if I was not being threatened, they would keep my security deposit.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Love the square foot of the homes.

  • Na S.
  • Verified Homebuyer
  • January 18, 2022
  • Fresno, CA

Love the square foot of the homes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

They rushed me into the house when it was time to close, it wasn't even finished, then there was a leak in the plumbing and they still haven't finished fixing all the damage.

  • Anonymous
  • Verified Homebuyer
  • January 18, 2022
  • Fort Worth, TX

Very poor service after sale. Do not recommend this builder. You will not be a priority after you close. Warranty repairs have poor workmanship and take longer to fix than it takes to build the house.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Good experience overall !

  • Rohan S.
  • Verified Homebuyer
  • January 18, 2022
  • Georgetown, TX

Good experience overall !! Good service !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We found the people at Lennar generally very professional to

  • Anonymous
  • Verified Homebuyer
  • January 18, 2022
  • Huntley, IL

We found the people at Lennar generally very professional to deal with. From the sales process to the choices of site and features, through to the financing. The people at Lennar are generally very good, great to deal with personally, and knowledgeable about their products. We did shop around and did comparative pricing and found that Lennar pricing was reasonable. We had 3 walk thrus prior to our closing, all three were very informative and revealed the quality of the workmanship. However, our experience was not without a couple of difficulties. Two weeks after relocating into our new ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Everything is bad. Lennar’s home is not worth the money

  • Abigail L.
  • Verified Homebuyer
  • January 18, 2022
  • Coatesville, PA

We settled on a home November 29 that was far from ready and with many hidden issues. We did not want to settle. Lennar brought in two Customer Care staff to assure us everything we could see would be taken care of. Two months later the list has grown and only a few things have been addressed. Once in we found out that the dishwasher was installed wrong, refrigerator was damaged, hot water heater stopped working, sunk pump needed repair, fireplace and hearth cannot use, tile floor cracked from wall to wall,cabinets need repair, tile in bathroom installed wrong, wood floors damaged, woodwork ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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