Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22030 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Lennar - It is snnoying that they do not give you any choice in the design.
- Marija M.
- Verified Homebuyer
- January 18, 2022
- Port Charlotte, FL
It is snnoying that they do not give you any choice in the design.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - The process to buy the home was fairly quick.
- Valeria P.
- Verified Homebuyer
- January 18, 2022
- San Antonio, TX
The process to buy the home was fairly quick. The underwriter required alot ofbdocuments to secure the loan but overall it was great. There have been a few issues that came up with the home but it is all covered through wareanty. They have been very responsive and helpful in making sure all the needs of the house are met.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - I was kept updated as my home was being built.
- Scott W.
- Verified Homebuyer
- January 18, 2022
- Forest Grove, OR
I was kept updated as my home was being built.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Second property we have built with Lennar.
- Kenneth R.
- Verified Homebuyer
- January 18, 2022
- Lakewood Ranch, FL
Second property we have built with Lennar. Overall happy with end result
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - We are finally home!
- James S.
- Verified Homebuyer
- January 18, 2022
- Ocala, FL
We are finally home! We love it here and the experience was very smooth. Quick response on all fronts. I would recommend highly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We have been in the house 6 weeks and still cannot get things fixed that should have been fixed before closing.
- Seann P.
- Verified Homebuyer
- January 18, 2022
- Humble, TX
We have had numerous problems and a terrible response to getting issues fixed. 1. Our AC went out the first week due to poor electrical work 2. Our fence is flapping in the wind 3. Our grass was never rolled out and patches are missing 4. Metal debris all in the yard 5. Gutters were not installed and the rain washed away some of our landscaping that has yet to be fixed
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar didn’t built me a house, they built me a home!
- Antonio D.
- Verified Homebuyer
- January 18, 2022
- New Caney, TX
Lennar made my dream come true during these crazy house market. After losing several offers to preowned houses, Lennar made it happen with a new built. Took the stress away and made it easy thru the Lennar Home Buying process. Very grateful for Lennar team.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great on-site salesperson Phil Rissell
- Kathy D.
- Verified Homebuyer
- January 18, 2022
- San Antonio, TX
Super helpful to have Phil to walk us through from contract to closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Forced to close
- Chi L.
- Verified Homebuyer
- January 18, 2022
- Orlando, FL
I was forced to close the house on 11/30/21 just so that Lennar can report the sales before year-end closing. Closing was originally scheduled for online and later changed to notary. Signing was done at 11pm EST on 11/30 which was completely unreasonable. Sales/title company were unresponsive; lack of proper planning/communication (as everyone was overwork). The whole street is not even available on google map. All the houses around me are still under going construction. Rajmani is the only one that's responsive and be able to provide great service.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 5
Overall experience was/is not satisfactory,
- Ida R.
- Verified Homebuyer
- January 18, 2022
- Riverview, FL
How long does it take for cosmetic repairs? I was off from work 5 days for closing and I spent another 5 days after Christmas waiting for technicians to complete the scheduled job request. I communicated with Lennar staff voicing my concerns and was advised I need to schedule another request Monday through Friday? Would I recommend Lennar- absolutely not. I put down 20% and this is what I get! No not happy at all.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
the closing experience
- Muhammed A.
- Verified Homebuyer
- January 18, 2022
- Avon, IN
The structure and the way lenner builds their home is very fascinating
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fallow up and closing on time
- LIONS L.
- Verified Homebuyer
- January 18, 2022
- Kissimmee, FL
Great Experience of purchase !
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Easy and informative home buying process
- Brian W.
- Verified Homebuyer
- January 18, 2022
- Lino Lakes, MN
Easy and informative home buying process
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Sales staff and closing staff
- Janet R.
- Verified Homebuyer
- January 18, 2022
- Lakewood Ranch, FL
Everything included is a great feature
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding working
- Elaine W.
- Verified Homebuyer
- January 18, 2022
- Las Vegas, NV
Not really like the design
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - The team was always very responsive to all concerns and addressed
- Vincent D.
- Verified Homebuyer
- January 18, 2022
- Durham, NC
The team was always very responsive to all concerns and addressed each concern to our satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fairly smooth
- Tri T.
- Verified Homebuyer
- January 18, 2022
- Apollo Beach, FL
It's a brand new house which is nice. Materials used are very low end. Quality of products could definitely be better. Workmanship also could be better. Lots of debris, construction material, paint droppings, etc left behind.
Total Score 4
Quality 2
Trustworthiness 5
Responsiveness 4
They do not do a very good job at QCing the final product.
- Anonymous
- Verified Homebuyer
- January 18, 2022
- Henderson, NV
The workmanship on these homes is subpar. I am still having issues with many items in my house. Make sure you do an extremely through walk through, look at the ceilings, floors, walls, cabinets, and drawers. They do not do a good job with quality control of their workmanship/contractors.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
the worst building company we have felt with
- Larry H.
- Verified Homebuyer
- January 18, 2022
- McCordsville, IN
they make what they call and exceptions list. this to be fixed right away 1/2 the items are not on the list. non-responsive to fix anything. the worst builder we have felt with and had 6/7 new homes built . our building supervisor is terrible and non truthful. 0n a scale of 1 to 10. 10 being the best lerrar is a 2
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Sales people. Klarissa, Denal
- Ching-hua T.
- Verified Homebuyer
- January 18, 2022
- Fontana, CA
Lennar build quality comfortable house
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service
- Cameron S.
- Verified Homebuyer
- January 18, 2022
- Fontana, CA
This was my first time buying a new build and it was a great experience. The whole Lennar team has been great to work with and very responsive to needs once we were moved in.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Ed, and Clyde were awesome always professional and was prompt
- Yolanda H.
- Verified Homebuyer
- January 18, 2022
- Beltsville, MD
Ed, and Clyde were awesome always professional and was prompt in getting the work orders completed. Awesome. Let me add Kara she was always helpful in the sales office always kept me updated throughout the process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Mice were living in the garage before closing the house.
- Ricardo A.
- Verified Homebuyer
- January 18, 2022
- Raleigh, NC
After several weeks of struggling with mice making nests in my garage, and after the fact of my service ticket was rejected because it was considered a nature issue. I decided to open the drywall of the water heater tank base, and I found a rat had made a hole in the concrete insulation between the garage and my guest room. Everything indicates that they were living in the garage before closing the house. Lennar didn't seal the base and the rat (considering the hole size) was able to go inside during the construction phase. Make sure you had everything inspected before you close on the ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Lennar - Great on time delivery, great staff.
- Walter T.
- Verified Homebuyer
- January 18, 2022
- Groveland, FL
Great on time delivery, great staff.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Not a showroom ready home
- Brandon B.
- Verified Homebuyer
- January 18, 2022
- Aubrey, TX
Building during the COVID pandemic is not easy. Working in the industry I knew going in that there were going to be delays and issues. What I did not expect was the poor work done with the materials that they did have. With Lennar, their marquee promise is delivering a showroom ready home. That is not what we have received. Delays and issues aside, if the work done was worthy of the price paid (and it would have been if it was truly showroom ready) I would be giving 5 stars across the board. Unfortunately, this has been from what was promised.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
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