Lennar Reviews

They hurry you into closing by putting same date of delivery and closing. The quality of work has degraded.

Great experience with whole team

The material is very cheap, the work was done quickly and is falling apart. They take so long to fix the stuff they have messed up on. I would pay abit more next time and get a better builder.

Lennar has good customer service and communication. The subcontractors however are poor quality and the workmanship throughout the house is poor. We are having to put in too many warranty requests already for a brand new house because so many things are wrong and poorly done.

The sales office was amazing and always available. Once we were referred to the construction personnel, it was not always responded to in a timely matter. The quality of some of the work and products used were less than promised and when questioned met with a response of “ that is how it is done here”! The Lennar lender was slow in response and after closing we found an error in use of funds by attorney. The Lender advised us to solve the issue with the new lender once the loan is sold. Very frustrating, since everyone was paid for services they did incorrectly and after closing will not correct issue. They want us to fix their mistake with additional funds. Lennar had a good reputation on the west coast but it seems like a different story here. Due to Covid is a common excuse but I wonder if it is overused. We are generally satisfied with our home but the total experience was nothing special. ... More

The basic structure is good and I like my home, but there are many details in the finish that were not done correctly. The human response was not good (all stages: sales, mortgage, warranty, etc).

Our sales coordinator was honest and forthright. The head foreman was detail oriented and responsive to our requests in finishing the house. The customers response coordinator is amazing in immediately following up on any issues that need to be fixed.

Pricewise is good but respinsiveness to issues take longer than we expected

Buy elsewhere. Trust me on this one.

The homebuying experience with Lennar was great but it's been a rocky road of ups and downs since that point. The day of our closing was a nightmare. The closing manager withheld the keys from us because the wire didn't officially hit their bank until later that evening, even though she was sent a receipt from the settlement company that the transfer was done. Also, we were sold on a "smart home" in a community that Lennar has not secured reliable Internet for. We can't use any of the smart home features and working from home on a hotspot has proven to be a real challenge. The quality of the home has been ok. You can tell where shortcuts were taken and for issues we've needed fixed, I'm noticing a quick band aid approach rather than quality work. The grading of our yard has been a real challenge, with large pools of water throughout. The sales staff and construction manager are great people and responsive. I know they are working hard and doing all they can. I just wish Lennar would provide more oversight on the contractors and take measures to ensure a smoother customer experience. ... More

First time homebuyer here on a new construction home. We love the floor plan of the Richmond model. Great community and neighbors. Fit and finish of the home is poor. Missing trim, paint splatters everywhere and just an overall cheap feel. Although the home is about 90% perfect, it’s hard not to notice the 10%. Lennar doesn’t offer any customizations which would’ve been easier to do/install during construction. Lennar mortgage and lennar title are terrible with communication. With overinflated house prices in 2022 it’s hard to justify value.

I would never recommend this builder to anyone because they sacrifice quality for quantity. I’ve never experienced anything like I have with Lennar. It’s sad that no one even seems to care.

Still having issues. Poor response

Notified less than 5 days before closing that move-in was would be delayed due to cabinetry not available. This notification came after I resigned from my job, sold my home in Atlanta, and just before the drive to relocate to Florida. I stayed in a hotel for 3 weeks until unit was ready for move-in. Lennar did take care of the costs.

Lennar is there for you even after closing.

Lennar builds FAST homes not quality homes.

The finishing was done in hurry. Many issues submitted as maintenance for new house is bad. We have to spend much time on this which is unfortunate

Great floor plan. Responsive when warranty items were reported. Minor issues that could be improved for future buyers, but overall we like the new home.

It was 14 month of screw ups and problems. Being told things that would or will never happen. Very frustrating and expensive for us to find a place to live for all the months. When I called to complain about the length of time it was taking I was told very sarcastically that I should read the contract and they have 2 years to build the house. It was screw up after screw up until Rob took over as superintendent. I would never ever recommend Lennar to anyone

I would call mine a pleasant experience. There were a few things that were great, but overall it is a disappointment.

Dedicated to help and support trough the process to make everything easier

Sales office Laurie went to bat for us and had some changes made that made our home buying experience fantastic. The finished product was exactly what we were hoping for and Laurie played an intricate part of making that happen. Thank you Laurie.

Easy to work with, very flexible, and honest.

It was a great experience to see your home being built from ground up. Our new home consultant Stephanie was great and kept us up to date. Closing day was a little hard because they had so many homes to close on the same day and were behind, house was not 100% completed but they did come and finish it within the week. Small things like mirrors, shelves and screens.

As far as my experience it’s been ok however, I feel like Lennar needs major improvement on their customer service/interaction with their customers, we need to provide better quality materials and do a better job on the cleanliness of a brand new home once completed. I wasn’t happy with my garage door / motor, as they promised it would be a good quality garage door/opener and I received the lowest possible garage door / motor. Lennar needs to give the customer more options and selections on picking colors and materials.